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Waterware Luxury Plumbing Inc.
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Waterware Luxury Plumbing Inc.

Shopping in Chicago, IL

Shopping • Home Services • Hardware

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312-225-4549

Location

1829 S State St.,
Chicago , IL 60616 UNITED STATES

Reviews

Waterware Luxury Plumbing Inc. 312-225-4549
1829 S State St.,
Chicago , IL 60616 UNITED STATES
$
Waterware Luxury Plumbing Inc. 1

Based on 2 reviews

Waterware Luxury Plumbing Inc. 312-225-4549
1829 S State St.,
Chicago , IL 60616 UNITED STATES
$
1 5

RUDE, RUDE, RUDE!

We are in the process of renovating our bathroom and simply saw this store why driving past and decided to stop. That was a big mistake.

I can understand that the neighborhood isn't changing as quickly as they hoped, thus in order to gain entry (or exit) you have to be buzzed in and out but I don't understand the attitude. We asked for a price and inventory check on a particular item and the store employee Amy snottily asked, "Well, who are you?" RUDE! That was insulting and completely uncalled for. Apparently this store only sells to trade people or something - this fact was not posted anywhere on the stores windows.

I fully intend on passing the word to anyone and everyone (including the manufacturers of the products I saw there) to avoid this place. As for Amy, she needs to be trained on how to treat people. What a sad, arrogant and ignorant person.
posted at 02/28/08
Waterware Luxury Plumbing Inc. 312-225-4549
1829 S State St.,
Chicago , IL 60616 UNITED STATES
$
1 5

You Can Do Better

I've learned that good (or even fair) service is not guaranteed just because you spend thousand of dollars with a retailer.

The salesperson I dealt with was not knowledgeable about the faucet and sink that I purchased together from WaterWare. When it came time for installation, my plumber informed me that they were incompatible.

When I went to them with my dilemma, their solution was to sell me replacement parts to make it work. I called back to request an exchange, but WaterWare refused, and then never bothered to respond to further calls.

I guess an exchange was asking too much, even though WaterWare is responsible for ordering and selling me the wrong parts.

They don't sell anything that can't be purchased elsewhere, and they do not offer help or service after they have been paid. There is no reason to shop at WaterWare.
posted at 04/26/11
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Detail information

Company name
Waterware Luxury Plumbing Inc.
Category
Shopping
Rating
1.0 (2 reviews)
Tags
plumbing leaks,  residential plumbing,  plumbing heating fix plumbing
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Waterware Luxury Plumbing Inc.

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