Reviews

Based on 20 reviews

just_another_kan_foody

Atmosphere is SOOO bad with cooler noise out of control, and no music to cover it up.

We've been going to Via Delizia since they opened. Breakfast, lunch and desserts of gelato. We initially loved the atmosphere of the olive tree, the lanterns that hang from it, the faux brick wall making you feel like your in a courtyard.... but they don't play music or anything and ALL YOU HEAR IS THE COOLER and the staff banging around pots in back. This has happening for months and months now.... and I've even nicely hinted each time how great some light music would be, and they respond 'uh, yeah, it would", that's the end of it... next time we went, nope. We have passed along MANY recommendations to friends, coworkers, out of town guests, etc. because of the unique interior... and honestly, they even commented on how oddly loud the cooler was with customers seeming to talk quietly under it's annoying hummmmm.

So, I think tonight will be our last time until we hear they've done something about it. It's really too bad, as the food is good. I guess I'd also recommend the staff take the extra step to light the candles after they notice it (even making comment to the customer... hmmf, guess I should light that"... "that would be great" but then... nothing. Oh well.

posted at 07/21/07

atticusfinch

Via Delizia, high promisses with no return

I love going to this place, I have been ever since I moved to the city a year ago. Built a nice relationship with some of the servers but yesterday my friend returned from the marines and he had not eaten restaurant food in three months. We decided to go to Via Delizia, my friend was in uniform and we sat on the patio. Ordered food and waited. Five other groups sat next to us outside and all of them ordered, recieved food, and payed before we even recieved our food. Probably took about an hour, the waitress said that there was a mix up and the food was coming. But truthfully, it was obvisous that she just forgot to put the order in. I know that there are mistakes in the industry and it happens. The fact that my friend was in uniform we could not make a big deal about it. But what really frustrated me was that fact that there was no apology, no discount, no offered coffee while we waited for an hour. I just think that the potential of of the restaurant is too great to be having poor service. It was very unfortunate, love the atmosphere and most of the staff but it seems like they are just not experience with handling issues and the owner is too cheap to make compensations.

posted at 09/23/07

dining_in

Great Service and Food

I attended Via Delizia last night for the first time...it was recommended by a friend of mine. I really enjoyed myself and so did my husband. The service was cheerful and gave great suggestions. The atmosphere was wonderful and the food was well proportioned and excellent quality. I'm looking forward to going back and bringing some girlfriends, maybe we'll try some of their wines next time.

posted at 09/25/07

macaulay10

A Gem of the Pearl District

Every time I go to Via Delizia I love it a little more. Their coffee is wonderful, hot chocolate is even better. The gelato alone is worth the trip. The staff is very nice, professional but not in that snotty way a lot of Pearl District restaurant staff can be. The prices are great, staff is very sweet and the giant Olive Tree makes this place a standout!

posted at 12/18/07

macuser

Delicious and attractive food, vegetarian options, fabulous desserts

This restaurant is a favorite of my wife and I when we get the chance to stop in. We live out of town so we don't often get into downtown. We are both vegetarian and find they offer some selections that accommodate us. The quality of their salads, panini and desserts are excellent and attractively presented. The panini is perfectly cooked and not too greasy. They make their own gelato from scratch and offer many flavors. The atmosphere is great with the olive tree inside, especially after dark.

We visited recently on a Saturday night and found the staff attentive and provided us very good service. One of the staff stopped by for a question which turned into a lengthy and friendly conversation. She turned out to be the owner and we really enjoyed getting acquainted and learning about the background of the restaurant. We highly recommend you give this restaurant a try if you haven't been to it. We will definitely be going back in the future.

posted at 01/01/08

kashenb1

Great Food - Great Service

We absolutely loved this restaurant, we started with the Bruschetta with Mango & black bean and tomato & lemon on crustini - FABULOUS!

Our salads and pasta dishes were wonderful and the service was incredible.

We splurged on one of the desserts with gelato (sinful)!

I would recommend this restaurant for great food, great wine, incredible gelato and and A+ for the service. We will go back!

posted at 01/30/08

smitty720

oh so great!!!!!!!!!!!!!!

Ive been going to Via Delizia for a couple years now and all I can say is that I LOVE IT! I feel that everytime I come in it gets better and better! The food is soooooo yummy and the service is wonderful! The desserts are out of this world glamorous! When my boyfriend and I asked if we could thank the chef, our server said no problem! It was such a treat being able to talk to the chef who was very polite and also a sharp cookie! She, along with our charming server, made our last trip a memorable one! I would highly recommend the roasted garlic fettuccine for dinner and the bloood orange crepes for dessert!

posted at 03/20/08

sassy76

Best Latte's in Town!

I ALWAYS get a latte here after I see my hairdresser next door at iolite. Not only are they too perfectly convenient to stop in and see, but they always deliver the most perfect latte with a perfect compliment! The staff here are so friendly, the atmosphere is great for any time of day, with friends or just reading a magazine. Thank you for the awesome pick-me-ups and for all your smiles!

posted at 03/28/08

ehenry81

Best Dessert

An amazing place to go for dessert and it looked as though they had a variety of delicious looking sandwiches although I was there for dessert only. Great gelatto and they are not stingy about letting you try everything and anything you want, outstandingly thick and rich coffee. Super nice and knowledgable staff, gotta give this place a try and I think you will be hooked like me.

posted at 04/15/08

vipaka

Unexcelled service! Delicious lattes and gelatos. Good breakfast foods. Pleasant atmosphere.

Living nearby, I had often walked past Via Delizia and in my mind dismissed the idea of patronizing it because it looked like it would be an expensive, trendy rip off suitable for the pretentiously inclined Pearl District. One day recently with a friend we went there for coffee. I had recently heard that the coffee was good.
We had lattes and then later breakfast. The lattes are the best I've come across! The service is the best I've ever encountered in Portland, measuring up favorably to good service elsewhere as well. The owner, Alex, strives extra diligently for exceptional service and has trained his staff to perfection!

They have a very tasty homemade coffeecake to go with one's coffee. The breakfast omelets are good; and my friends pasta dish was good.
The gelatos are excellent.

posted at 09/07/08

nezihi

Great deserts!

I love this place, great deserts! it has a very casual atmosphere and is open late so you can stop by for a quick sugar fix :)

posted at 09/15/08

MVchick

Great Lattes and Goodies

Yummy latte, smelled and tasted amazing. Prepared with great care, they really take care of you here! Also delicious strawberry scone, mmmm.

posted at 09/21/08

Ptowner

Get your latte constructed by a PRO!! GREAT COFFEE, GREAT SERVICE, LOCAL!!!

We go to Via almost daily! They have great coffee the best construction of a latte or mocha you will ever find! Much better than Starbucks, and you don't walk out smelling like coffee beans.
Your latte will be consistently good because the same person will make it each time, the owner, unless you come at night then you may be more interested in the wine or the gelato -several flavors always something new and amazing!. Good breakfasts panini's, home made pastries and soups are really great! The desserts are amazing! It's a great place to hang out in the evening with friends or collegues. The owner know most of his customers by name and won't hesitate to introduce you to someone that you may find very interesting, so it makes for great networking. One of the few places in Portland with TOP KNOTCH Service! They are very attentive and ALWAYS thank you before you leave, which is a dying art in this town it seems. It's located across from Tanner Springs park so it can be romantic to take a walk with a date in the eve to see the fish etc.
I HIGHLY RECOMMEND THIS PLACE! It's the BEST place to grab a latte in Portland by far!

posted at 01/28/09

atsugari

Not as great as it use to be.

This WAS my favorite place. I remember eating here about six months ago the food was delicious light and appetizing. I've always ordered the Honey crepes and their other desserts are always fantastic. My usual honey crepes came in a large plate with three crepes and a light berry sauce but the filling was light and slightly sweetened.

Last night I went with a couple of my friends to visit again. This time when i ordered it my crepes it came in a tiny plate and I only got two crepes cut in half, the filling was so thick, heavy and sweet that I felt it almost clogging my heart. I only ate part of it. All the desserts were $8 or more, it use to be only $7, and the portions are smaller and the dessert is lower quality than back then. I won't go back again.

UPDATE 8/10/2010:

Went with my friends again for gelato. This time we wanted to try one of the flavors. The server told us to SHARE a tasting spoon so they can save spoons. That is the most unsanitary thing a waiter has ever told me before. We got our gelato and the waiter just had this nasty look on his face. Like he was doing something against his will. There was no one else in the restaurant. Needless to say he greeted us with the nasty attitude, gave us nasty service and we left and he still had that nasty look on his face. Really wants customers to go away.

posted at 04/27/09

bcoop

Im in support

I support all of the previously written POSITIVE reviews and then some. During, what seemed like, the worst of the recession I worried we would lose this privately owned local business. I had days when I stopped and made a purchase even though I didnt really want anything. I felt like the owner was so glad to see his people still coming through the door and it was one more dime to keep him afloat.
The mega giants take our money. you dont know the people and you dont get the same service all the while they dont much fear the doors slamming and locking as our private owners do.
In these days when busineses are trying to crawl back out from the crush of the recession- cut them a break. Your this or that is smaller etc.. it probably has to be so they can make ends meet and get themselves going again.
Please continue to bring your business here as I dont want to lose this business and have to go elsewhere. I hope you dont either.

posted at 11/09/09

kmarie12345

New Menu Items - Unbelievable food

I am so impressed with their new menu items. I have tried several now, breakfast, lunch and dinner and I have not had one bad meal. This is my favorite restaurant in the Pearl. It's not just desserts anymore they are a full item menu restaurant with lot's to choose from.

Happy Hour too - try their meatballs with Marinara!!

For breakfast I recommend one of their omelets or the French Toast!

Five Stars!!

posted at 01/04/10

D Chang

DON'T BUY GIFT CARDS HERE!

A friend of ours got us a gift card from this establishment, but when we tried to use it a few months later, they claimed that there was only a $1.35 balance on the card which we had never used and our friend had paid $30 for. The owner said, That's all that's on the card, I'm sorry, someone must have used the card, even though that's clearly not the case. What a scam. I guess the owner values $28.65 more than his reputation. We'll never go here again if that's the way they treat their customers.

posted at 07/20/10

MSHarvey

Great spot!!

My favorite restaurant for a nice, quiet, delicious meal. The chef even specially fixed a paninni for me that isn't on the dinner menu! Great, friendly service and super good food. Also, a nice setting on Tanner Springs Park with non-hassle parking nearby.

posted at 08/04/10

Gigi Billings

Would not recommend

Rude owner...non-recyclable plastic gelato cups (it's 2010!!) that make the gelato taste like plastic. 4 bad experiences. Would not recommend unless you are a completely oblivious yuppie.

posted at 08/11/10

Tan Man 2010

Love It...

I have gotten to know the owner over the past 2 years that he has owned it and let me tell you.... Class Act. When reading some of the other reviews it just puzzles me to hear where someone felt that Alex wouldn't go out of his way to make them happy. I know him pretty well and he isn't the type to step over dollars to pick up a penny if you catch my drift. His customer service, well should I say he sets the bar pretty high. The food is amazing and having to drop off my girlfriend at her work, which is nearby isn't all that bad when I am able to shoot over to Via Delizia for tasty latte'.

posted at 10/14/10

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