Vacaville Furniture Gallery
Furniture in Vacaville, CA
Furniture
Furniture in Vacaville, CA
Furniture
911 Merchant St.,
Vacaville ,
CA
95688
UNITED STATES
707-452-9160
Based on 3 reviews
707-452-9160
Don't buy furniture from this store, unless you can load your purchase into your vehicle and take it away when you buy it. We bought furniture to be delivered, and when it came, one piece was missing; they told us it was backordered. After 10 weeks of never being contacted by them with updates, of calling them & being told it was on its way, of the delivery man and the owner telling us different stories, after complaining to the BBB & discovering this company has an "F" rating, we finally had to threaten them with small claims court and/or getting our credit card company involved for a refund so we could purchase the missing piece from another store, before they finally got the right piece in. We also had to make to additional trips to the store, once when they said they had it in (and it turned out to be the wrong model when we got it home), once when we finally got the right one. If you see something you like from this store and they don't have it in stock, I would recommend buying it from another source.
707-452-9160
Don't buy from this merchant unless you have a truck...
If you see something you like at this store, make sure you either live close by for delivery or can take it with you when you purchase it. We lived about 45 minutes away. Our purchase took 10 weeks to complete, their customer service was non-existent, we kept getting the runaround, I filed a complaint with the Bureau the merchant never answered (and found they have a "F" rating from other complaints), and finally we had to threaten small-claims court before our order was completed. Do not patronize this store if you can help it.
707-452-9160
DO NOT BUY HERE
MY HUSBAND AND I BOUGHT FURNITURE FROM THIS STORE AND THEY GAVE US A DATE ON WHEN THE FURNITURE ARRIVED SO THEY SEEMED LIKE A GOOD STORE..WHEN THE DATE CAME AROUND NO SHOW WE WENT TO THE STORE AND GAVE US ANOTHER DTAE AGIAN NO SHOW THEY DID THIS ABOUT 5 TIMES FINALLY I CALLED THE MANAGER AND THEY ACTED LIKE I WAS STUPID CAUSE I KEPT CALLING ASKING WHEN IT WOULD BE HERE AFTER THEY KEPT GIVING US DATES..6 WEEKS LATER IT FIANLLY CAME BUT A MONTH LATER OUR BED FRAM BROKE BECAUSE THEY DIDNT USE THE RIGHT TOOLS OR NAILS TO SCREW IT TOGETHER NOW WERE SCREWED BECAUSE THEY WONT FIX IT.. DO NOT WASTE YOUR TIME I WILL NEVER RECOMEND THEM TO ANYONE!!!!!!Worldwide > United States > Vacaville, CA > Furniture