US Freight Solutions
Business To Business in Denver, CO
Business To Business • Packaging and Shipping Services
Business To Business in Denver, CO
Business To Business • Packaging and Shipping Services
4735 Leyden St.,
Denver ,
CO
80216
UNITED STATES
303-840-9800
Based on 1 reviews
303-840-9800
A miserable experience. This company seems to be run by a few youngsters with no regard for a customer's time and convenience. After waiting an entire day for a bill of lading to be sent to me so I could ship a pallet to my customer I called their office. I was placed on hold for 9 ½ minutes, hung up, and repeated follow-up calls were greeted with “Nina please hold” or voice mail. Finally, by dialing each extension in turn, I reached someone else who rushed through a determination of what I needed done and had Nina do it. However, in her rush to get the call cleared, the person with whom I spoke did not give me a chance to mention a required change of email address to which to send the BOL. Although I did finally get the BOL and will ship with this company for this shipment only, in the future I would never use them. Their quote was about 5% cheaper on a $275 shipment than their nearest competitor, and quite honestly, I would have preferred to pay the extra 5% to not have had to deal with US Freight Solutions.
Worldwide > United States > Denver, CO > Packaging and Shipping Services