Sears Tire & Auto

Sears Tire & Auto

Tires in Durham, NC

Tires Auto Parts and Accessories

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Location

1620 Guess Rd.,
Durham , NC 27701 UNITED STATES

Reviews

Sears Tire & Auto 919-416-6228
1620 Guess Rd.,
Durham , NC 27701 UNITED STATES
$
Sears Tire & Auto 1

Based on 1 reviews

Sears Tire & Auto 919-416-6228
1620 Guess Rd.,
Durham , NC 27701 UNITED STATES
$
1 5

Pathetic Service - Apathetic Staff

I had cause to return to Sears with some defective tires. I waited in the showroom for 20 minutes before being confronted by the Manager, Xavier, I complained about the wait and all he could say was that he was 'with another customer' - no apology.

Before Xavier finally showed his face, another visiting Manager had approached me but told me he could not help because he was just there for training. he went on to tell me that I should complain to head office about the wait because they had cut back on staffing hours.

On top of that the complaint about my tires was mishandled and I would never recommend anyone to go to Sears for tires. Colony tires gave me great service.
posted at 08/06/09

Detail information

Company name
Sears Tire & Auto
Category
Tires
Rating
1.0 (1 reviews)
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Sears Tire & Auto

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