Rainbow Jewelers
Jewelry in Ipswich, MA
Jewelry
Jewelry in Ipswich, MA
Jewelry
10 Market St.,
Ipswich ,
MA
01938
UNITED STATES
978-356-0752
Based on 1 reviews
978-356-0752
Very, very poor customer service, and misrepresentation of return policy. My family has spent around $50,000 over the past 20 years at Rainbow Jewelers. The day before Christmas, I purchased a necklace for $100, went back 3 days later to return it, and was informed they only do exchanges. There are no signs posted ANYWHERE in the store expressing that returns aren't allowed (took pictures for proof). I returned the next day when the owner was in, and he argued I still could not get my money back. I then returned a THIRD time with a copy of the law, and small claims paperwork. After much arguing, he finally returned the money and told me never to come back to his store. The owner was extremely rude, and frankly just not "all there". Save yourself the hassle and go somewhere else!
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