Pak Mail Anderson Mill

Pak Mail Anderson Mill

Business To Business in Austin, TX

Business To Business Packaging and Shipping Services Delivery Services

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Location

13359 N Highway 183.,
Austin , TX 78750 UNITED STATES

Reviews

Pak Mail Anderson Mill 512-249-7447
13359 N Highway 183.,
Austin , TX 78750 UNITED STATES
$
Pak Mail Anderson Mill 3.75

Based on 4 reviews

Pak Mail Anderson Mill 512-249-7447
13359 N Highway 183.,
Austin , TX 78750 UNITED STATES
$
1 5

I called about mailing a fragile gift to a cousin overseas. The clerk told me it would be nearly $700 to ship, so she recommended I try the USPS. I thanked her and said I'd come in to have it professionally packed by Pak Mail to make sure it wouldn't get destroyed. I went in and spoke to the same woman who packed it for $40. I brought it to the USPS who said it was way too oversized to be shipped by them. I went back to Pak Mail and the clerk said she'd either refund my $40 or she could repack it to try and make it smaller or in two boxes. She said I could pick it up that afternoon or in the morning. I told her "no rush." I called the afternoon of the next day asking about it and the owner answered. He said they packed it correctly and they would not refund my money or repack it unless I paid again. I said that the clerk knew it was for the USPS since it was her suggestion and she did not pack it properly for them. He told me I was cheap for not sending it with him (again - nearly $700). He says there's no way he's packing it again or refunding no matter what. He blames me and says it's packed so it won't get broken. He won't acknowledge that the clerk suggested the USPS and didn't pack it properly for the occasion. He was extremely rude and obnoxious and would not listen to reason or the facts of the matter. Me: Pak Mail suggested I send it through the USPS. I asked you to professionally pack it for that purpose. I paid a lot of money for it. It was done incorrectly for the stated purpose. Him: It's your fault. It's not our fault. You pay again or go away. If you want to do business with someone like that, do so at your own peril. There are plenty of other places with very positive, recent reviews to choose from. Avoid this place
posted at 03/05/14
Pak Mail Anderson Mill 512-249-7447
13359 N Highway 183.,
Austin , TX 78750 UNITED STATES
$
5 5

Fast, Quick, Great

Recommend!

I always ship my packages at this location, Joe, the owner is very helpful. In and out in less than 5 min - wonderful service. This location is right inside the mall area by blockbuster, easy parking

If you don't want...
posted at 09/20/10
Pak Mail Anderson Mill 512-249-7447
13359 N Highway 183.,
Austin , TX 78750 UNITED STATES
$
5 5

Great service

The staff at this location is wonderful. They are always so helpful and informative about shipping options. When it comes to sending packages this is my first choice every time!
posted at 05/10/10
Pak Mail Anderson Mill 512-249-7447
13359 N Highway 183.,
Austin , TX 78750 UNITED STATES
$
4 5

The Best Customer Service

My brother who resided in Cedar Park Texas passed away this month. I live in Bethlehem Pennsylvania. I needed someone to go to his home, pick up some precious art work my mother had painted and ship the items to Pennsylvania.
I spoke the...
posted at 03/23/10

Detail information

Company name
Pak Mail Anderson Mill
Category
Business To Business
Rating
3.8 (4 reviews)
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Pak Mail Anderson Mill

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