Old Town Bicycle Inc
Bicycling in Tacoma, WA
Bicycling
Bicycling in Tacoma, WA
Bicycling
816 N I St.,
Tacoma ,
WA
98403
UNITED STATES
253-573-9400
Based on 12 reviews
253-573-9400
Unhappy with service
Went in with my kids to find a bike. The staff were rude and uninterested in helping us. They have no idea of what customer service means and act like it's a hassle to answer simple questions. What arrogant attitudes. I can't believe they...
253-573-9400
Rank amateur
Seemed mostly interested in the sale. Didn't take time to explain much about my new bike after I paid bucks and appeared far more interested in "old heads" (previous customers and those who dress the cycler part). The bike seems okay, but...
253-573-9400
Kudos
KUDOS!!! To Old Town Bicycle! Our garage was broken into this summer and my road bike was stolen. Needless to say I could have purchased my bike anywhere but after shopping around chose to go with Old Town because of the excellent...
253-573-9400
Answers
Hi,\r
253-573-9400
Great service
I don't know....I haven't riden a bike in 30 years. I went into Old Town Bike twice and had great service. They explained as much to me that I could understand, since much has changed since banana seat bikes. After my sizing, all my...
253-573-9400
Answers
Hi,\r
253-573-9400
Novice Cyclist
I've never bought a bike form Old Town but I have had several serviced there and have always found the staff to be friendly and professional.
253-573-9400
Customer For Life
I have to say that Old Town has always been there for me. I have purchased a total of 7 bikes from them over the years and they have NEVER let me down. Any time there was an issue with any of my components, drivetrain, or unusual noises...
253-573-9400
Old TownCustomer Service
WOW! the negative comments here are completely contrary to my experience! They have dropped many things to help me with dirty chain cleaning, gear adjusting, fitting issues and just plain old help-not always a sale. In fact, they have...
253-573-9400
Rank amateur
Seemed mostly interested in the sale. Didn't take time to explain much about my new bike after I paid bucks and appeared far more interested in "old heads" (previous customers and those who dress the cycler part). The bike seems okay, but...
253-573-9400
Try elsewhere
Bad experience, just can't recommend Old Town. Used to be the go to place to buy a bike in the area, but not the same. The scene is changing and there are better bike shops in the area.
253-573-9400
Eh is right
This is not the best bike shop in town. They have a dec selection and won't (typically) rip you off too bad. My problem is the service, whenever I have questions, they go unanswered. My son brought his bike in, it was a little low on air,...Worldwide > United States > Tacoma, WA > Bicycling