Nature Hills Nursery Incorporated
Home Services in Omaha, NE
Home Services • Lawn & Garden Equipment • Gardening and Landscaping
Home Services in Omaha, NE
Home Services • Lawn & Garden Equipment • Gardening and Landscaping
3334 N 88th Plz.,
Omaha ,
NE
68134
UNITED STATES
402-934-8116
Based on 1 reviews
402-934-8116
Recommended course of action for any potential customer of Nature Hills Nursery: Find a company with better than a B- BBB rating; one that has a reasonable and fair replacement guarantee and whose customer service can’t be defined as “thick as manure and about half as useful”. I placed a late season order for seven roses totaling just over $300, including shipping. Unfortunately, they were dormant upon receipt with dried buds and branched falling off. I couldn’t judge if these were going to be healthy plants and of course two of the seven didn’t come back. I spoke w/ Bill in customer service who told me I could have two replacements at half price plus shipping. What a rip off. They wanted to charge me $50 to fix their inability to ship healthy plants. Oh, it is June and I was told they also wouldn’t ship until “mid-fall”. I have to take some of the blame for the problem above. They have an awful replacement policy and I should have gone to one of the many competing operations that will make it right. Based on the poor plants I received, their lousy customer service and self stacked service policies, each order is a potential disaster and I can’t advise anyone wait around for the train to jump the tracks.
Worldwide > United States > Omaha, NE > Lawn & Garden Equipment