Merchant's Tire & Auto Centers
Auto Repair in Garner, NC
Auto Repair • Tires
Auto Repair in Garner, NC
Auto Repair • Tires
1480 Us Highway 70 W.,
Garner ,
NC
27529
UNITED STATES
919-779-7004
Based on 8 reviews
919-779-7004
I am very impressed
Took our 2005 Ford Explorer in. Had no clue why we could not get an alignment situation corrected and needed an overall look over and an oil change. They were quick, well educated and contacted be via phone to tell me their findings and...
919-779-7004
Service and Satisfaction
Have you ever watched a manager get berated by a customer and want to plummet the customer?
919-779-7004
Damaged my car, accepted responsibility but still REFUSE TO PAY
This location damaged my 2005 Nissan Maxima (which until that point had over 100K miles and had NEVER been in so much as a fender-bender). The technician changing the oil backed my car into another customer's car when trying to take it...
919-779-7004
Damaged my car, accepted responsibility but still REFUSE TO PAY
This location damaged my 2005 Nissan Maxima (which until that point had over 100K miles and had NEVER been in so much as a fender-bender). The technician changing the oil backed my car into another customer's car when trying to take it back out of the bay. The manager (Ha Nygn I believe) told me when I came to pick up the car that an accident had happened and that they would take care of fixing it. He made a notation on my receipt, took some pictures and told me to get a couple of estimates. It took me many, many months to return with them due to my work schedule (my delay). But ever since I came into the location with the estimates months ago, Merchant's has given me the run around and REFUSES to return my calls, acknowledge the claim in any way, or make payment!!!! I was told I would have a check for the average between the two estimates in 4-6 weeks. When over 6 weeks had passed with no word and no check, I called the Hwy 70 location only to find out Ha was no longer at that store
919-779-7004
Over priced waste of time
Pressure sales combined with incompetence. Took them 3 days to realize they couldn't inspect my car because they lacked the proper equipment.
919-779-7004
Poor work
These dudes lied to me about the time they would have my car ready! I was told it would only take 2 hours but it later turned into 5 HOURS! Plus these guys tried to over charge me for parts that I later found out they got from next door (Pep Boys). These guys also told me they would have to order the part that's why it's cost so much! lol
919-779-7004
Damaged my car but REFUSE to PAY for it!!!
This location damaged my 2005 Nissan Maxima (which until that point had over 100K miles and had NEVER been in so much as a fender-bender). The technician changing the oil backed my car into another customer's car when trying to take it back out of the bay. The manager (Ha Nygn I believe) told me when I came to pick up the car that an accident had happened and that they would take care of fixing it. He made a notation on my receipt, took some pictures and told me to get a couple of estimates. It took me many, many months to return with them due to my work schedule (my delay). But ever since I came into the location with the estimates months ago, Merchant's has given me the run around and REFUSES to return my calls, acknowledge the claim in any way, or make payment!!!!
919-779-7004
Ripoff Poorwork Never go there!!!
I was off on Sunday and didn't have any place to go, a friend of me told me Merchant Auto open on Sunday so I give them a tried, what a horrible service! The guy first told me it won't cost me that much but when I return ended up costing me over $300!! For 2 front brakes and rotors, what a ripoff, they never call me and tell me how much its gonna be either, but then again I guess I should've known, when you stand in line and the customer on front of you is complaining, you should do a service from there, and even worst, after they install the brakes they forgot to put the the auti squeak, so my brakes make noises... over charged, poor service, these guys are low life bastards and I hope they get what coming to them.Worldwide > United States > Garner, NC > Auto Repair