Restaurants in Philadelphia, PA
Restaurants • Italian Restaurants
1701 Spruce St.,
Philadelphia ,
PA
19103
UNITED STATES
Based on 6 reviews
Good Service, Average Food (not bad!), expensive for a BYOB
Four of us had dinner there in 'prime time' this past Saturday evening. It was an uncharactestically warm March evening---diners sat outside until well after 9 pm! Dinner was perfectly pleasant; service was attentive for the most part. On of four entres was served 3-4 minutes after the others had theirs--not good. All in all, however, hostess and servers did a nice, unobtrusive job. All of us enjoyed our appetizers (salads) and entrees. Desserts were rather tasteless (refrigerated too long or had been frozen --would recommend skipping them). One pet peeve (and it's not unique to La Fontanna) is that the server cleared plates while my girlfriend and my buddy's wife were still finishing their dinner---definitely not cool.Not very accomodating but good value
I came here for my birthday and made a reservation for 15 people a week in advance. Thank God i called again to confirm because the have NO RECORD of my reservation! After we sat down, 3 of my friends didn't want to eat but the waiter told us we all HAVE to order food. So my friends try to order an appetizer as their entree but were told NO, they HAVE to order an entree otherwise they'll be charged $15 for a SITTING FEE. I was outraged because i'm there for my BIRTHDAY and i have 15 people with me, 12 of which are all eating full entree and appetizers so i'm sure they are not losing any money from our table!!! On top of that they friggin RAN OUT of lamp chops which 4 of my friends try to order....Anyway So my 3 friends were forced to order food even when they did not want to eat it, which made me feel TERRIBLE, and when the bill came they already included 15% gratuities due to the large group, which is fine. BUT he DARE to say to my finace that "you can add more, you know"!!!!! What a stupid rule about having to order, which they don't even tell you! And i'm shocked by the lack of accomodations or understanding for such a large group of customers! They embrassed me on my birthday and eventhough they're food usually is good for a value price, i much rather go to Branzino across the streetOne of the worst dining experiences of my life
I tried out La Fontana Della Citta during restaurant week with a group of friends and we were all highly disappointed.worst experience ever
It was so packed that nobody could move around. The waiters even had a hard time. We were rushed and told repeatedly that our table will needed for the next party. The menu on the very back page does have a set of rules that everyone must follow including, being considerate with volume, paying extra if you share, 20% tip will automatically be included, etc. The food was too buttery and the meatballs microwaved. I ended up speaking to the owner. After I spoke with the owner he said that it was because our friends had arrived late and it was a wasted table. I apologized for that, but it was still unnecessary to give us poor service. He said, VERBATIM "I'm sorry you think you had bad service, you and your group may leave now or I will have to remove you from the premises.†I don't think that was really necessary because I wasn't demanding anything or even trying to insult his restaurant. I was simply telling him my feedback and slightly hoping for an apology and that they will try better next time.Horrible business owner- Will never go back!
Having my rehearsal dinner here made me change my mind about ever going back...Excellent Cuisine, MUST GO
This place has fantastic food, Start with appetizers (half gnocchi entree) and go from there. Everything on the menu is perfect. The service is very good. We went with another couple and we all had great meals.Worldwide > United States > Philadelphia, PA > Italian Restaurants