Body of Change/LA Fitness Rips off clients and exploits trainers, horific business ethics
What Body of Change Does NOT Want You To Know -
Throughout my time at BOC, I`ve seen them hire ex-cons with no training experience and no certification or a really low-grade cert., no CPR (actually NO ONE at LA Fitness is CPR certified). I`ve seen them hire high school kids, punk thugs. people that flat out have no idea how to properly train a client. Although a small minority of trainers are excellent, and highly qualified, their employment time is as tiny as BOC`s business ethics.
For the 2 years I`ve worked at LA Fitness/BOC I have witnessed BOC sales staff blatantly lie to people, and give them fraudulent fitness and nutritional advice. BOC sales staff are NOT Trainers. They are not certified. They are hired purely on their selling ability. (In essence, their ability to B.S. people)
BOC sales staff fill the clients minds with B.S. then sometimes tell the trainer to go along with the B.S. until the clients 3 day contract cancellation grace period is up, that way the sales rep can still get their commission, while totally screwing over the client.
Clients at BOC pay $35 to $50 for a 1/2 hour session, and $50 to $80 for an hour session.
The trainer is only getting paid $6 for a 1/2 hour session and $12 for an hour. The client is paying top dollar for training, while being trained by an under-paid, inexperienced trainer, who does not take his or her job seriously. Or, the trainer is extremely experienced and qualified, but because of the rediculously low pay, quits within a couple of months, leaving the client without a trainer for anywhere from a week to a couple of months (Meanwhile the client is getting charged) The sessions do build up, but if they are not used within 6 months, BOC deletes them, screwing the client out of hundreds, sometimes thousands of dollars.
Body of Change is an insult to trainers like myself and others who take their job seriously and care about their clients.
