kwik kar/Napa Auto Care

kwik kar/Napa Auto Care

Auto Repair in Van Alstyne, TX

Auto Repair

Contact us

Location

1015 W Stevens St.,
Van Alstyne , TX 75495 UNITED STATES

Reviews

kwik kar/Napa Auto Care 903-712-5945
1015 W Stevens St.,
Van Alstyne , TX 75495 UNITED STATES
$
kwik kar/Napa Auto Care 3.5384615384615

Based on 13 reviews

kwik kar/Napa Auto Care 903-712-5945
1015 W Stevens St.,
Van Alstyne , TX 75495 UNITED STATES
$
2 5

Damaged My Car

I took my car in for an oil change and they were quick and efficent ..they did not try to upsell anything to me. I was satisfied until I went to get into my car and my door would not open all the way. I asked the manager "Dustin" about...
posted at 06/10/11
kwik kar/Napa Auto Care 903-712-5945
1015 W Stevens St.,
Van Alstyne , TX 75495 UNITED STATES
$
5 5

Great Service, Friendly people

Great place to take all your vehicles for a fast and friendly service. All in one place for maintenance, repair and a hand wash.
posted at 09/03/10
kwik kar/Napa Auto Care 903-712-5945
1015 W Stevens St.,
Van Alstyne , TX 75495 UNITED STATES
$
5 5

good people cant make everyone happy

I usually don't write reviews but I happened to come across theses and I wanted to express my own since I go to Kwik Kar in Van Alstyne for oil change on regular basis. It appears some of the negative comments posted most likely come from...
posted at 08/10/10
kwik kar/Napa Auto Care 903-712-5945
1015 W Stevens St.,
Van Alstyne , TX 75495 UNITED STATES
$
1 5

scandals and vandals

Kwik Kar Oil & Lube 1 Shady Business \r
The firs time I took my car into Kwick Kar for an oil change they came out and said I needed to change my gas filter. They took it out and showed me it was dirty. No big deal it was 10 year old car...
posted at 01/11/10
kwik kar/Napa Auto Care 903-712-5945
1015 W Stevens St.,
Van Alstyne , TX 75495 UNITED STATES
$
5 5

Exceptional Service

Neat clean place and friendly faces. They are willing to go an extra step. I had my oil change, fuel filter and car wash done in 20 minutes. I am a sales person I value my time alot. These people were very quick and had finished it on...
posted at 11/17/10
kwik kar/Napa Auto Care 903-712-5945
1015 W Stevens St.,
Van Alstyne , TX 75495 UNITED STATES
$
1 5

Crooks

I have been here several times and each time they seem to get more and more scandalous. Last time I went the service tech came in and told me all these things wrong with my car, then pulled me to the side and said actually there was...
posted at 05/29/10
kwik kar/Napa Auto Care 903-712-5945
1015 W Stevens St.,
Van Alstyne , TX 75495 UNITED STATES
$
5 5

VERY HONEST AND WONDERFUL PEOPLE

I took my wife's Mazda because it was making some unusual brake noise. The manager approached me and said that they have test drive and take the tires off to inspect it and it will take few minutes as they were busy with existing...
posted at 01/31/10
kwik kar/Napa Auto Care 903-712-5945
1015 W Stevens St.,
Van Alstyne , TX 75495 UNITED STATES
$
1 5

scandals and vandals

Kwik Kar Oil & Lube 1 Shady Business

The firs time I took my car into Kwick Kar for an oil change they came out and said I needed to change my gas filter. They took it out and showed me it was dirty. No big deal it was 10 year old car so I figured it might need to be changed.





The next time I took my car in for an oil change. They called me over and had me look at my oil pan. Said it was leaking. The Mechanic said he would fix for 100 dollars. It looked like it was leaking but what do I know. Later he showed me from his iphone pictures of my blow gasket”, but I didn’t see the dates of when that picture was taken and he had other pictures he was also working on. Then he said if I could pay him 100 dollars under the table because he could get fired for not charging by the hour and letting the manger know. He already did the work so I paid him, felt like I had been taking advantage of.





January 11, 2010 by Drew in Van Alstyne, TX



Kwik Kar Oil & Lube 1 State Inspection
posted at 01/11/10
kwik kar/Napa Auto Care 903-712-5945
1015 W Stevens St.,
Van Alstyne , TX 75495 UNITED STATES
$
5 5

VERY HONEST AND WONDERFUL PEOPLE

I took my wife's Mazda because it was making some unusual brake noise. The manager approached me and said that they have test drive and take the tires off to inspect it and it will take few minutes as they were busy with existing customer. I agreed to leave the car and told them to call me after they check the brakes. I received a call from manager after 30 minutes that the brakes were fine and there was a plastic wrapped around the wheels causing that noise. They did not charged me anything. I appreciate their honesty and will definitely take all my cars there for repair and maintenance. It is a certified place and they warranty their work for a year.
posted at 01/31/10
kwik kar/Napa Auto Care 903-712-5945
1015 W Stevens St.,
Van Alstyne , TX 75495 UNITED STATES
$
1 5

Crooks

I have been here several times and each time they seem to get more and more scandalous. Last time I went the service tech came in and told me all these things wrong with my car, then pulled me to the side and said actually there was nothing wrong with it, but the boss lady told him to tell me things were wrong so they could make more profit... I applaude his honesty. My hubby then took his in a week later and they advised he needed new brake pads and they could do that for him. He (knowing they are crooked) took it to brake experts who (would you believe it) said your brakes are fine and do not need to be replaced. We asked them are you sure, bc we just had it checked at kwik kar in Van Alstyne, and they assured us those people were just trying to scam you bc there is nothing wrong with your brakes. i should have called the police on them to set these people up. this is not good business.
posted at 05/29/10
kwik kar/Napa Auto Care 903-712-5945
1015 W Stevens St.,
Van Alstyne , TX 75495 UNITED STATES
$
5 5

good people cant make everyone happy

I usually don't write reviews but I happened to come across theses and I wanted to express my own since I go to Kwik Kar in Van Alstyne for oil change on regular basis. It appears some of the negative comments posted most likely come from a disturbed, disgruntle customer or a former unhappy employee wanting to discredit these good folks at Kwik Kar. I have been going to Kwik Kar since they open in 2005 to do oil changes and other scheduled maintenance services even-though I am a customer service manager for a large auto dealership in Dallas for the past 22 years. I get most of my services done at Kwik Kar because they are fast, convenient and they follow the same manufacturer guidelines as we do at the dealership. I read one negative comment from Drew R. claiming he has cheated Kwik Kar by making a deal under a table with a Kwik Kar employee and had paid him $100 cash to repair his car without generating and sales. Does he realize he is the crook and not the Kwik Kar, if true his actio
posted at 08/09/10
kwik kar/Napa Auto Care 903-712-5945
1015 W Stevens St.,
Van Alstyne , TX 75495 UNITED STATES
$
5 5

Great Service, Friendly people

Great place to take all your vehicles for a fast and friendly service. All in one place for maintenance, repair and a hand wash.
posted at 09/02/10
kwik kar/Napa Auto Care 903-712-5945
1015 W Stevens St.,
Van Alstyne , TX 75495 UNITED STATES
$
5 5

Exceptional Service

Neat clean place and friendly faces. They are willing to go an extra step. I had my oil change, fuel filter and car wash done in 20 minutes. I am a sales person I value my time alot. These people were very quick and had finished it on time so i could make it for my appointment. Good work guys.... I'll be back
posted at 11/17/10

Detail information

Company name
kwik kar/Napa Auto Care
Category
Auto Repair
Rating
3.5 (13 reviews)
Tags
auto diagnostics
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kwik kar/Napa Auto Care

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