Location

2031 Little Rd.,
New Port Richey , FL 34655 UNITED STATES

Reviews

Based on 2 reviews

Citysearch User

Eye Doctor

I visited this office for a problem that I was having with vision in one eye. The opthamologist that saw me could not figure out what my problem was and told me to call him if the problem did not go away after a week. It didn't go away and I ended up seeing a different doctor who figured out the problem immediately. I have been going to the other doctor ever since.

posted at 09/10/05

Dmystique

Physicians & office Great, Optical Shop terrible!!!

Gave 2 stars to balance the fact that the physicians and their staff are incredible.

However their optical shop is terrible!!!! Customer service is not number one with them. They send their orders to a "lab", who incorrectly made my glasses twice. You would think after two mistakes on the lab's part, I would receive rush service? Well, 5 business days after the second reorder, and I am still waiting. I was told they would be ready yesterday, but they've backpedaled and now said Monday.

The optical shop employee stated they were "rushing" the job, and that I was "not the only customer". Six business days later is a RUSH job? Really? I am not the only customer? Who in a service industry says that to a customer who is purchasing your service?

As I said, great doctors, horrible optical shop. Take your prescription and go elsewhere!!!!!

posted at 04/15/11

Review This Business

Nearby

Worldwide > United States > New Port Richey, FL > Eye doctors & Optometrists

Knauf Herbert P MD

Contact us

Location

Reviews

Citysearch User

Dmystique

Detail information

Nearby

Palm Harbor Eye Clinic Surgery Centre

Retina -Vitreous Associates Of Florida

Eichenbaum David Md

Eichenbaum David Md

Cohen Steven M MD

Seidl Frank J MD

Lusk Andrea L MD

Lo Presto Christopher MD

Knauf Herbert P MD