Reviews

Based on 12 reviews

KC213

300 Meyran Ave.

DO NOT RENT FROM THEM!

I have been living here for a little over a year now, and in that time 3 different tenants have had their mail stolen. Each tenant requested over the phone that the realty company AT LEAST consider putting up...

posted at 08/30/11

ngrett81

I can't wait for my lease to expire

I've been ready to cut ties when I called to report a leek and they assumed I was a college kid who got drunk and punched a hole in the wall. How about 10 years in the service? I was ready to brawl.

When their agent looks fresh out of...

posted at 08/31/11

Citysearch User

DO NOT RENT FROM THEM

1. HORRIBLE MANAGEMENT. They are just greedy and don't care about anyone.
2. Shower temperature fluctuates. Out of nowhere it will be SCALDING HOT for a few minutes then normal then cold then scalding. I called several times and write a letter to them. All they did was replace the knobs. I called more times. NOTHING
3. I was robbed along with 2 other apt. I had to contact the other tenants to tell them they were robbed because the realtor wouldn't. The realtor left me for 12 hours with no lock on my door before fixing it.
4. Furnished with CHEAP furniture that is at it's end.
5. They can get in your apartment without telling you. (I came home to maintenance in my apt. a few times.
6. Front door lock is bull. They really don't have good security. I was robbed (deadbolt broken) and the front door was not damaged cause you can stick any object in it and it will open. They don't care.

DO NOT RENT FROM KELLY REALTY

posted at 05/20/09

pquijal

One of the cheapest...

...places I could find was a one-bedroom from these guys. It was in a small, converted office building in Polish Hill. Gas was included which was a perk. Otherwise, they were quick to penalize on a late payment (which only happened once or twice in two years). I was also charged the standard move-out fees for things like carpet cleaning and painting; though I did shampoo the carpet, I understand them bringing in a professional. My gripe is I patched holes and repainted the place myself before moving out, and I was still charged for repainting. I should have taken pictures when I first moved in and when I moved out--I left it in better, cleaner condition that I received it!

posted at 04/10/07

ges142

Unwilling to resolve issue for two months.

On the date of Sept. 1, 2007 I moved out of my apartment as per the lease agreement. I was contacted about the security deposit two weeks later stating that the final water bill and sewage bill needed to be paid. I paid the final water bill. The sewage bill was not going to be released for 3 months. Although I was more than willing to pay it no one including the real-estate company where willing to do anything about it. I contacted the John C. R. Kelly on several occasions to settle this issue they continued to direct me to the sewage company. Now after 2 months I have yet to receive my deposit. I recently contacted John C. R. Kelly and was told that finally they would handle it. The lady I spoke then told me that she had just recently done the same thing for another tenant that I had been asking her to do for 2 months. Then I told her I would call her back Monday she told me, ?No, I will call you because you don?t know what time I will contact them and I don?t need you nagging me." On top of all of that I was charged to have a carpet professionally cleaned when I wasn't even consulted on how much the service would cost or if the best price was chosen. I will be filling a complaint with the local Attorney Generals Office this could have been solved two months ago.

posted at 11/23/07

fallscorp

Don't rent from John CR Kelly

Very underhanded and greedy. John CR Kelly is comprised of the worst people that I have ever had to deal with in any of my apartments. The 'accountant' called and yelled at us many times for mistakes that she made (forgot to record our rent and accused us of not paying). Our lease is up August 15th instead of being a full month, so I paid half a month's rent and they are now trying to charge for a full month even though they are the ones who said that I could not live there a whole month. Also, they breached our lease by throwing my roommate's stuff out before the lease was up and just said "let's forget about that and get past it". Total crooks.

posted at 08/13/08

jewels11786

300 Meyran Ave. HORRIBLE REALTY

This realty company is absolutely horrible.

Ok. Let's start with the good.
I really love my Studio apartment. It had high ceilings, a great brick wall. It was eye pleasing. SMALL, it's a studio so...whatever.

NOW BAD.

The realtor is HORRIBLE.
1. I had to clean my own carpet when I moved in.
2. The shower is terrible. It would be scalding hot all the sudden for 2-3 minute intervals, which is a lot longer than it seems when you're mid-way shower with soap in your eyes. The water temperature fluctuates A LOT. I called the realtor several times and then put it in writing until they finally did something (6 months into my living there). All they did was replace the shower knobs and nozzle. That did not fix the problem. I called several more times. IT NEVER GOT FIXED. It is a health and safety issue. My skin would turn RED if I didn't get out of the hot water quick enough. Hot then cold then lukewarm then cold then HOT
3. My apartment was broken into in December 08. I don't blame the realtor for this, BUT.
I called the emergency line (i found out at 2AM) and told them what happened. They told me they would send someone over to fix my lock.
I told them to contact the tenants of the TWO other apartments that were broken into. They said to me " The tenant's information is in the locked office." WOW your tenants got robbed and you will not tell them. I had to facebook those tenants (finding their names on the mailboxes) in order to let them know they were robbed.
After an hour, I called the emergency line again to see when the guy was coming to fix my lock. This is when they told me they couldn't get a new lock until the next day. I stayed in an apartment (with no lock) in the city for the whole night until 2PM the next day. That is 12 hours of no security. Luckily, a friend stayed with me.

The realtor flat out does not care if you get burned by their shower, or if you got robbed.

YOU ARE ON YOUR OWN.

Don't rent from here, it's soo disappointing.

posted at 05/20/09

mcs44

Unprofessional Rental Company

Coming from a tenant who not only paid each month's rent on time, but also early, this rental company is unprofessional and concerned mostly with making a maximum profit from students. First, anyone renting in this building should know that the heat is entirely electric. Since the building has little to no insulation, our heat bills have been $200+ per month for two bedrooms, and we have the internal thermostat set to 60 degrees Fahrenheit. Second, the rental company's response to maintenance problems has been nonexistent. I believe that either all of the tenants' water pipes are connected or that the valves on the faucets are very old, because we have very little control over the temperature of any of our water. After water from the shower scalded my hand while I was grabbing a bottle of shampoo, I called on 1/30/10 to see if the problem could be fixed. I was assured that someone would be over to look at it. No one came, or if anyone did come, I did not receive a response as to whether it could be fixed. I called again on 02/04/10 and spoke to Bob, who said that the maintenance man doesn't like to travel all the way to Oakland, but that he would have him look at it the next day. Again, no one came, or if anyone did come, I did not receive a response. I called again on 02/13/10 to alert them to a problem with a lack of hot water, which I had been checking on the hour every hour for four hours, and again, no one came, or if anyone did come, I did not receive a response. I have also tried including notes with the rent check to hopefully reach another person in the office more attuned to fixing these issues, but it has been to no avail. Third, we do not have blinds on our front window, where people can see in from the street. Fourth, our refrigerator does not have a handle and is missing a foot, so it rocks back and forth. Fifth, both the wood of our kitchen cabinets and bathroom cabinets has rotted so that the bottom of the cabinet is actually the floor. I would definitely not recommend this rental company to anyone.

posted at 02/27/10

jcrkelly1

Response to reviews

John C. R. Kelly Realty, Inc. has been managing property since 1966. We currently manage over 1,000 rental units. Many thousands of people have rented from us in this time and have no complaints of our service and the quality of our apartments. Our apartments and townhomes are some of the best in the City of Pittsburgh.

The reviews that are seen on the internet are less than one half of one Percent of the actual tenants that have rented from us. In most cases the negative reviews have been posted multiple times by the same person. Some of these reviews are from people who either damaged the apartment they rented, left without honoring their lease or owed rent and/or damages.

We all know how not everything on the internet is always true. As with most of these reviews they are opinions and are not based on facts. Additionally these reviews have been left anonymously and cannot be challenged. There are always two sides to the story.

What these negative reviews do not depict are the other 99.5% of former and current tenants of John C.R. Kelly Realty, Inc. who are completely satisfied with our management of their apartments.

Please feel free to contact our office with any concerns or reservations you may have.

Sincerely,
John C.R. Kelly Realty, Inc.
Management
412-683-7300

posted at 11/19/10

ChelseaBee7

Do Not Rent

First off, in response to JCR Kelly's post, the reason there are no complains they know about it because they do not record, keep, or act on any complaints made to them by tenants. The negative reviews probably represent at least half of the students that rent from this realty company. I know many people on campus that rent from them and feel the same way as all of these comments.

When I first moved into my apartment, it was not cleaned at all. I had to have the carpet steam cleaned myself and there was old food left in the cabinets. Cigarettes were shoved into the heating vents and ceiling tiles were covered in smoke residue.

The electric bill during the winter months is completely unreasonable as the walls of the building have no insulation and the windows constantly leak cold air inside.

There have been multiple times where I have not been notified before my apartment was to be shown and the rude, degrading agent blamed it on me, when it was proven that the realty company had not updated the phone records from the previous tenant.

I have called the realty company in order to complain about the tenant above me lighting fire to the building and my outside windows as well as destruction to the stairs and main entrance to the building and nothing was done about it.

There are so many nicer and less expensive apartments in Pittsburgh so please do not rent from this realty company. You will regret it, as has everyone I have talked to that has lived in one of their buildings.

posted at 02/10/11

js2pitt

Shadyside's Best

I usually don't post reviews but while looking up the number for the Rental Office, I noticed that Bob was getting slammed with bad reviews that do not reflect my positive experience with Kelly Realty.

Kelly Realty has been nothing but flexible, responsive, and professional with me. They have been in this business for a long time and they know what they are doing. If you are looking for a professional landlord who is straight forward and trustworthy I recommend Kelly Realty.

I am not sure why there are so many bad reviews, my best guess is that a lot of them are coming from students in Oakland. It is pretty much general knowledge that college students destroy rental properties and there are very few nice rentals in the Oakland area - no matter who the landlord is.

I recently rented a beautiful 2 bedroom, 2 bathroom, 2 floor apartment from Kelly Realty right in the heart of Shadyside for under $1000.00 - this is almost entirely unheard of. The carpets were professionally steam cleaned, everything was painted, appliances updated, basement was cleaned, everything looked brand new. I had to call the maintenance guy once for a minor appliance issue and he was there the very next day. Not only that, he was incredibly nice and knew what he was doing.

There are a lot of slum lords, crooks, and scammers out there - avoid the hassles, headaches, and trouble they will surely cause for you and choose to do business with a professional realty management company - Kelly Realty.

posted at 02/14/11

burghmama

Don't rent Virginia Ave Apt's in Oakmont PA

They do false appetizing , This business is comprised of the worst people that I have ever had to deal with as well as the worst apartments apartments and maintenance . They will find any excuse to keep most of your deposit . Avoid renting from them at all ... they took total advantage of me

posted at 04/21/11

Review This Business

Kelly John C R Realty Incorporated

Contact us

Location

Reviews

KC213

ngrett81

Citysearch User

pquijal

ges142

fallscorp

jewels11786

mcs44

jcrkelly1

ChelseaBee7

js2pitt

burghmama

Detail information

Nearby

Integrity Realty Group LLC

Integrated Real Estate Processing

Innovative Systems Incorporated

Infiniti Real Estate Services Inc

Independent Settlement Services

Independence Management Company Inc

Hvizdak Richard C

Hub Properties Trust

Kelly John C R Realty Incorporated