Home Safe Security
Home Services in Cockeysville, MD
Home Services • Security Guards & Patrol Services
Home Services in Cockeysville, MD
Home Services • Security Guards & Patrol Services
124 Lake Front Dr.,
Cockeysville ,
MD
21030
UNITED STATES
410-427-7233
Based on 8 reviews
410-427-7233
Great Customer Service
I was referred to them from a close friend. They came out on a Saturday, so I didn't have to take off from work and installed the system as promised. I had one small problem with the protable keychain, but it ended up being a bettery...
410-427-7233
Beware of Five-Year Contract
While the service provided is adequate becareful when signing your contract - they automatically lock you in to a five year committment -- with no way out!!
410-427-7233
Beware of this company
We are an active duty Navy family who recently moved due to military orders. We notified Homesafe that we needed to cancel our alarm contract and they emailed us a form which we mailed in to them the very next day. Now they are refusing to cancel our contract and are saying that it "automatically" renewed for two more years. When I reminded Nancy of the laws protecting active duty service members, her response was: "we will come after you when your husband leaves active duty". This is no way to conduct business and Homesafe should be ashamed. When men and women are protecting our freedoms abroad and putting their lives on the line, which my hsuband has done in Somalia, Bosnia, Iraq and Afghanastan, we owe it to them to protect their interests here at home.
410-427-7233
I RECOMMEND This Security Company!!! Mention this to get more equipment for less money!
I have been a customer with Homesafe for about 6 years now. They have always shown me great customer service whether I am calling to change my billing information or calling because I have questions about the system. I especially like the option of having the Internet account that allows me to arm and disarm the system from my cell phone or from my home pc.. I was aware of the agreement I signed because I checked and most companies were offering a 3 or 5 year term. I elected the 5 year term to keep my rate the same. They also subsidized the cost of the system because of the length of the agreement. Make sure you mention this to get more equipment at lesser or no charge!
410-427-7233
Terrible Company!
Did you know that Homesafe Security has been ripping it's customers off for years AND suing anyone who fights back!
410-427-7233
worst company to do business with ever
first they trick you with the fine print in the contract and then they add more years to your agreement with no notice. Once you try to stop using homesafe they will try to screw you and charge hundreds of dollars to get out of a contract you never agreed to. there are a few more negative things i could write but i dont have time. I have to try and call homesafe again so that i can hopefully be done with them!!
410-427-7233
Great Customer Service
I was referred to them from a friend. they came out on a Saturday and installed the system as described. The were neat and very friendly. I had one small problem with a portable keychain remote control and they came right back to fix it, it was the battery, otherwise everything works great! Thanks again Homesafe A+
410-427-7233
Very neat and responsive!
I had another company give me a quote but failed to return phone calls regarding questions on the installation. Homesafe actually responded to an email over the weekend and from day one, was very responsive to all our requests. We added cameras as well as wireless security and are very satisfied. I would reccomend them highly.Worldwide > United States > Cockeysville, MD > Home Services