Heinrich Chevrolet

Heinrich Chevrolet

Automotive in Tacoma, WA

Automotive Auto Dealers Auto Parts and Accessories

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Location

1701 Pacific Ave.,
Tacoma , WA 98402 UNITED STATES

Reviews

Heinrich Chevrolet 716-434-6681
1701 Pacific Ave.,
Tacoma , WA 98402 UNITED STATES
$
Heinrich Chevrolet 3.7692307692308

Based on 13 reviews

Heinrich Chevrolet 716-434-6681
1701 Pacific Ave.,
Tacoma , WA 98402 UNITED STATES
$
5 5

Customer Satisfaction Gaurenteed!

I recently bought my new car through Heinrich! About 4 years ago i bought a used car through Rob V and he has been checking in since then, sending me mail on service and everything! I can't even think of one thing to complain about. I am...
posted at 09/30/10
Heinrich Chevrolet 716-434-6681
1701 Pacific Ave.,
Tacoma , WA 98402 UNITED STATES
$
5 5

see a no pressure salesmen

I have bought many cars and trucks at heinrich chevrolet and if you want a good easy buying experience do your self a favor and see Rob Virtuoso . Every time I buy off him I always get the lowest price and best deal. He makes buying a...
posted at 01/15/10
Heinrich Chevrolet 716-434-6681
1701 Pacific Ave.,
Tacoma , WA 98402 UNITED STATES
$
5 5

Heinrich Chevolet

My wife's car had a burnt plastic smell. I called Heinrich and they checked it within a couple of hours and at no charge. I highly recommend the service dept. as every time I have called with a problem it was taken care of immediately. Paul Collins, the Service Manager is top notch. I also purchased my last vehicle at Heinrich after getting jerked around with my previous purchase by Glen Campbell Chevrolet. They gave terrible customer service.
posted at 01/07/09
Heinrich Chevrolet 716-434-6681
1701 Pacific Ave.,
Tacoma , WA 98402 UNITED STATES
$
5 5

Pleased customer

Heinrich Chevrolet is first class from start to finnish. Have had problems with glen campbell chevy since i purchased the truck new from them. Paul Collins and Dan Ramos with heinrich welcomed me and took care of every problem with my truck. glen campbell wanted to charge over $750 to fix my truck and thanks for Paul Collins making one phone call to get everything done for $350. Big difference and that says customer service and also shows people still take pride in there job. THANKS HEINRICH
posted at 01/13/09
Heinrich Chevrolet 716-434-6681
1701 Pacific Ave.,
Tacoma , WA 98402 UNITED STATES
$
5 5

Service review

Our Service Consultant Mark Blackowski is at the top. He always performs at 110 Percent to help the customer out. Is always true to his word on what service he performs. Would deal with pleasure in the future with Heinrich Chevrolet for another vehicle with the outstanding class of people and service personnel there.
posted at 02/10/09
Heinrich Chevrolet 716-434-6681
1701 Pacific Ave.,
Tacoma , WA 98402 UNITED STATES
$
4 5

Heinrich Chevrolet is the best Buffalo Chevrolet Dealer.

As a middle-twenty something, I found the process of purchasing a New Vehicle to be rather difficult. Everywhere I went, I was treated like a kid who presumably had no money. Heinrich Chevrolet was the exception. From the moment I walked in, I was taken very seriously and I couldn't help but to appreciate that. I was given the service that, in my mind, I deserved. I ended up buying a new Silverado from Heinrich simply because I was treated so poorly by other Buffalo Chevrolet dealers. You can go where you want, but if you're a little younger, and you find yourself running into the issue that I was, head over to Heinrich. They'll take you seriously. The salesman's name escapes me, but keep your eye out for the somewhat heavyset bearded guy. He was very helpful.
posted at 12/10/09
Heinrich Chevrolet 716-434-6681
1701 Pacific Ave.,
Tacoma , WA 98402 UNITED STATES
$
5 5

see a no pressure salesmen

I have bought many cars and trucks at heinrich chevrolet and if you want a good easy buying experience do your self a favor and see Rob Virtuoso . Every time I buy off him I always get the lowest price and best deal. He makes buying a car fast easy and no back and forth.
posted at 01/15/10
Heinrich Chevrolet 716-434-6681
1701 Pacific Ave.,
Tacoma , WA 98402 UNITED STATES
$
5 5

Customer Satisfaction Gaurenteed!

I recently bought my new car through Heinrich! About 4 years ago i bought a used car through Rob V and he has been checking in since then, sending me mail on service and everything! I can't even think of one thing to complain about. I am so happy with my decision on my new malibu, and the customer service at Heinrich was worth the drive! They get the job done and Rob sure gives you the customer satisfaction you will be looking for! Thanks Heinrich!
posted at 09/30/10
Heinrich Chevrolet 716-434-6681
1701 Pacific Ave.,
Tacoma , WA 98402 UNITED STATES
$
2 5

Sales and Service staff are great, but dealership refuses to honor agreements.

Bought a used Avalanche 10 days ago and noticed a few problems. The salesman, Rich, was very professional and very helpful. He told me they'd fix the problems and if I noticed anything else wrong, just bring it back in and they'd fix it. Well, I did.
It started when the #1 fob was not transmitting. The used sales manager said that they were "just a luxury", and since the #2 fob was working, they weren't going to do anything about it. I found one online for $25 and had the dealership reimburse me.
I later noticed the sunroof, pass side heated seat and power window weren't working correctly. I made an appt and dropped it off at 9AM. Mark, the service consultant, was also very professional, fixed the sunroof, but explained to me that they wouldn't even look at the power window if it wasn't malfunctioning at that exact time. Not even a visual inspection of the wiring to see if something was loose.
Mark called me back around 1PM, telling me that he spoke with the owner of the dealership and he said they'd go "50/50 on the repairs" for the heated seat. I expressed my displeasure, especially after being told if I noticed more problems to just bring it back in. He said he'd have someone call me back. They never called me, just kept the truck overnight without any notification.
I called them early the next morning and Mark told me the service dept hasn't been told anything. I left a voicemail for Rich and I'm still waiting for them to call me back. All I want is for them to fix these pre-existing problems.
The Jeep place my wife deals with has never given her any problems. They even changed the oil and filled up the gas before she drove it off the lot. Heinrich did neither of those things.
The problem is not with the sales staff nor the service department. The problem lies higher up at the dealership, up to and including the owner. They will not honor what they say.
Avoid this dealership at all costs and go to another one down the road.
posted at 03/07/07
Heinrich Chevrolet 716-434-6681
1701 Pacific Ave.,
Tacoma , WA 98402 UNITED STATES
$
1 5

ripped off

buyer beware!! I got a veh on the smartbuy program, the finance person told me that at turn -in there was a refund of sales tax (new law in nys) there is not one!!! they even went with this right down to the end even telling me to take the turn in papers and my contract to dmv, (How stupid I must have looked to dmv ppl trying to do this) a call to th state verified there is not nor ever been any refund avail for sales tax on a smartbuy, one of their sales ppl told me he even was told this when he got his smartbuy!! (guess heinrich will even screw his own employee's....I for one will never do bussiness there again!!! and will be pursueing further legal action!!!
posted at 05/29/07
Heinrich Chevrolet 716-434-6681
1701 Pacific Ave.,
Tacoma , WA 98402 UNITED STATES
$
1 5

Caveat emptor! Buyer Beware!

[1] First off, I mde a deal with a salesman at Heinrich. It was a good deal. But then the sales manager intervened. HE gave me the worst deal out of 11 which I had obtained at the vatious dealerships. Therefore i went to Paddock who gave me the BEST DEAL out of the 11 and bought the car there.

[2] Second, i had a service problem which Paddock covered under warranty. They were highly professional and fixed the problem quickly. I had another problem after leaving the car parked for a week or so. THe car would not start, even after the battery was charged. I had the car towed to Heinrich becuase the car was under warranty. Soon after, i got a call from someone identifying himself as teh service manager. He wanted me to sign an authorization to "run a diagnostic for $89"-- even though the car is in warranty! He proceeded to ask me why i had an a two way electrical splitter plugged into the cigarette lighter and what i had plugged into it. I saw what was coming. He then asked me what non-factory equipment had been instelled on the car. I replied that i did not know. He asked me if I had installed a "remote starter". I told him that the car HAD a remote starter, but that I bought the car in good faith. He then told me that because the car had a remote starter on it "We have to determine whether we can honor the warranty"". I then called GM, complained, then had the car taken to Paddock Chevrolet. It is too bad when you can not trust your hometown dealer. But then I am certainly not by myself in that experience. Just read the preceding posts about this dealer. They are nice and polite up front, but then once it goes to management, you WILL get conned. You can put that in the bank!
posted at 07/25/07
Heinrich Chevrolet 716-434-6681
1701 Pacific Ave.,
Tacoma , WA 98402 UNITED STATES
$
5 5

In Buffalo, it's the best Chevy Dealer you'll find.

I recently moved here to Buffalo, and found the entire process of buying a car to be quite difficult in the area. It seemed as though I was getting jerked around by all of the other dealerships. Heinrich Chevrolet was a little bit of a drive for me, but given the other options I figured it was worth a shot. As it turned out, they ended up giving me the best price on Chevy Silverado.

They day after I took my truck, I noticed the cruise control wasn't working in the vehicle. They took a look at it and fixed it the next day. I understand that issues happen, and I was happy that they took car of it without a single complaint.

In comparison the your other options in Buffalo, I would have to say that Heinrich is your best bet.
posted at 02/25/10
Heinrich Chevrolet 716-434-6681
1701 Pacific Ave.,
Tacoma , WA 98402 UNITED STATES
$
1 5

GO ELSEWHERE!


We purchased a new Impala. salesman was nice. That is where the good service stops. The service department is a joke. They always have an excuse for car problems or can not see a problem. . . Warranty work! No wonder so many people are buying foreign cars!
posted at 04/07/11

Detail information

Company name
Heinrich Chevrolet
Category
Automotive
Rating
3.8 (13 reviews)
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Heinrich Chevrolet

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