Party & Event Planning in Houston, TX
Party & Event Planning
2300 Pierce St.,
Houston ,
TX
77003
UNITED STATES
Based on 10 reviews
great place
We came out there and it was neat and fun.I love the menu too...the lounge area is awesome..great service.Wonderful
I had a birthday party there on Nov 13, 2009. I had a very good experience. The service was good. My reservations went well also. The staff went well and beyond the call of duty. Our server was named Michael. He catered to me and my guest with 5 star service. My drinks kept coming and my food for my guest was off the chain. I enjoyed the music by 97.9 they had us on the floor the whole time. I'm looking forward to giving another party there. Those who couldn't make my party you really missed out!!!!!!!!!!!Nice Surprise
I went to Grooves after a group of friends decided they were going and I decided to tag along. I called before and asked for a manager. I spoke with Calvin and Brooklyn and together they answered all of my questions **I wrote them down so I had an extensive list** They were extremely patient and helpful. When we came in that night I paid the cake fee for my cake, they had already explained because they were a restaurant they didn't allow any outside food. I pre-ordered appetizers for my group to prevent everyone from having to order entrees. After dinner I asked for a manager and was greated by Calvin whom I thanked for making our party a night to remember. Afterwords when our bill came he offered us complimentary drink cards to use on our next visit.loved the catfish!!
me & some friends came to grooves last week for a party. the food was good. some of my friends order dinner they did'n have the chicken pasta on the menu but the guy with the dreads said he would make it. to make a long story short we ended up eating off her plate and order like 3 more pastas. my server was Mary! she looked like she was not going to be able to handle the order but she did a outstanding job and the cook with dreads. but this is not the first time we heard he can cook! I will recommend you guys to my friends.Not as great as it looks
The first time I went here, I had a horrible experience. First of all, you either pay $5 to self park or $10 to valet. That's kind of not fair. I had gone out for a little girls night with a couple other girls. We could not find a single table to sit at. All the dinner tables were reserved and the bar tables were all taken. After about an hour of standing, we finally managed to get a table. After about another hour, we finally got some water. After waiting for about 30 minutes and still no offer to take our food order, I had to ask the bartender to take our order. It was just horrible, horrible customer service.Can you say Wowwwwwwww
Our nite last nite..... Our very first visit to Grooves. We arrive for a Birthday party for my wife's cousin, we got there around Happy Hour. After speaking to the hostess we find out there is no reservation for a very large party.(very odd). We have the hostess seat us at a table. I have never been somewhere where I have felt so crowded. People are standing all around us as we sit, they might as well of been sitting with us. We wait 45 mins to an hour for the waitress to cash out. But this is what really takes the cake. We had decided we were leaving, as we were waiting for our waitress, a hostess comes up to us and says "the table we werfe sitting at was reserved for 9:30 and the couple who reserved it had arrived. she then preceeds to tell us that she was about to sit them, basically, we need to get up and remove ourselves from the table now. As we are leaving I tell the hostess i have ever been anywhere in my life this has happened, she then tells us with attitude, we can stay at our table and that we dont have to leave.......Make up your mind.......the music was very nice, the atmosphere was lovely, however the menu had maybe six things and expensive as a 5 star restaraunt and the quality of McDonalds in Mexico. The waitstaff pay no attention to their customers. (should of done a dine and dash) the overall experience I would say is a star and a half maybe two. and that is only because 97.9 had the dancefloor jumping and the ambiance of the club as far as setting was very nice. My recommendation for Grooves would be Fire the staff, hire someone with an educational level beyond a 3d grade spelling bee, and get a menu that actually represents an upscale club. (meaning how do you order Habenero Wings and they are not even HOT)great place
We came out there and it was neat and fun.I love the menu too...the lounge area is awesome..great service.just close down and go get some management skills!plz!!!!!
Wow this Black owned bizz really brings you to the GHETTO! from the top managers to the staff. no one and i mean no one has the skills to be incharge of this place. no managers are never there when they are open. i mean come on, we waited 25mins. for change at the bar. they had to go to the gas station because no managers were there! one of the staff told us the manager was there it was about time for the club to jump off. she came in running around like she was busy. we to speak to her, now we looking at this girl tell her we had a few promblems. they walked to the back and the girl came back and told us that she was very busy at the time. not even 10mins. later she`s on stage drinking! WHAT!! the CEO AT WORK CLUBING & DRINKING!! DAM SHAME!The Red Carpet Affair at Grooves...Really!?
11/30/2010Shady and Unprofessional
In a nutshell; nice club, unorganized service, never use your debit or credit card.Worldwide > United States > Houston, TX > Party & Event Planning