Gorin's Cafe At Galleria
Restaurants in Atlanta, GA
Restaurants
Restaurants in Atlanta, GA
Restaurants
400 Galleria Pkwy Se.,
Atlanta ,
GA
30339
UNITED STATES
770-980-1166
Based on 1 reviews
770-980-1166
I'm writing this because I can not find someone to talk to this about in the Gorins business besides their employees. I work at the Galleria, and we LOVE going to Gorins for lunch or a quick snack, they really have some great food! However, I've noticed that over the last few months that despite the fact that their sign says that they close at 3:30, if you are not there by 2:30, you will NOT get served. I walked in today at 2:49, and the entire kitchen was broken down, the hot serving station was completely cleared out, they no longer had ANY of the "Special of the Day" signs up, nothing. So I walked up and asked "I thought you guys closed at 3:30?" In which the guy responded to me, "well we have to clean the grill so we stop serving at 2:45" I asked "well why does your sign say 3:30? Shouldn't you wait til 3:30 to start cleaning that stuff? I worked in a restaurant most of my life and if we refused service 1 minute before we closed you could lose your job" he said "well if we waited til 3:30 to start cleaning we would leave until 4:00, and that's because that was a company" so I replied "well that's how it's supposed to be, you are in the food industry you don't get to leave as soon as the establishment closes" he then said "well we stop serving hot food at 3:00, and serve cold items, such as sandwiches and salads from 3:00-3:30" so then of course I asked "then why is it that I can't order my wrap since it's not 3:00 yet?" He goes "I mean that's in 5 minutes" and I said "yes, exactly I should have 5 more minutes to be able to order whatever I want off the menu" and then I left. If Gorins employees want to be OUT of there by 3:30, they need to advertise that they close at 2:45 not 3:30. I am really bothered by this, because I am SURE that if another restaurant was offered the opportunity to open up in that space, they would do EVERYTHING to make sure they took care of ALL their customers, even IF they were about to ACTUALLY close (ie: 3:25). Someone from corporate or management needs to know that this is happening and rectify it, because it's not right. I would love to eat there everyday again, but will not support this business until they change the way they are running things.
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