Gold Star Dist. DBA Gold Star Appl. & Lighting
Local Services in Richardson, TX
Local Services • Appliances & Repair • Hardware
Local Services in Richardson, TX
Local Services • Appliances & Repair • Hardware
520 N Central Expy.,
Richardson ,
TX
75080
UNITED STATES
972-238-9541
Based on 6 reviews
972-238-9541
Deal with Ted Luther I got excellent Service
I flip homes for a living and I buy appliances all the time. I have done all my dealings there with Ted Luther and don't want to deal with anyone else because he has always treated me fairly. Ted has made multiple trips some scheduled...
972-238-9541
Good Pricing - sub par service
I ordered, and paid in advance, for ~$10k in appliances 3 months before I needed them delivered. I gave a rough delivery date (week after Labor Day) and then firmed up the delivery date 2 weeks before delivery. Appliances delivered, but during delivery they notified me that there were two things that were not available today (knobs and backguard). Knobs don't hold up the process, but the range cannot be installed without the backguard without creating a fire hazard. It has been a week of "I'll have it tomorrow," and my contractors are still waiting around to complete the range install to do the final finish on my floors and clean up so I can move back in. So far, Goldstar has caused me to spend 1 week more out of my house for a $300 part. Had they told me it would be a week, I would have ordered elsewhere as all other quotes were the same price, 1 week delivery to my house. My guess is that Goldstar will also ask me to come pick it up to add further insult to injury. After I do receive I will update this posting.
972-238-9541
Ted Luther is tops!!!
We worked with Ted Luther at Gold Star. We have purchased 12K in appliances, both kitchen and laundry, and many lighting fixtures. We have never had anything but expert and informative guidance, as to quality/rating of appliances and lighting fixtures. We have referred people to Gold Star, without complaint, and will be working with Ted and Gold Star whenever we have need for their product and/or services. We have gotten to know several of the employees at Gold Star, and cannot imagine who the prior customer worked with; don't judge Gold Star by one individual ~~ totally unfair.
972-238-9541
Competitive prices,Excellent customer service
I ordered about 6 K in appliances, then a few weeks later some ceiling fans and outdoor lights - all to be delivered on the same day. Since my items were on 2 different tickets, I double checked with Goldstar to confirm that ALL items would be on the truck. Well, delivery day came and guess what? Missing the fans and lights. I called the store and Michael, who assisted me with our original appliance purchase, said he would drive them over immediately. And in freezing cold weather, with some ice on the roads, he did! That's what I call customer service - so rare these days
972-238-9541
Bad Attitude in this place!
Salesman had a bad attitude. Didn't want to hear me questioning their policy on returns. Expected me to sign a waiver saying I couldn't return it. Another salesman made a comment to my salesman as I was walking around : "Don't go into a Ferrari dealership if you cannot afford a Ferrari." These are APPLIANCE SALESMEN telling me this. I can afford a complete Viking kitchen if I wanted it but I sure wouldn't buy it from these A-holes!
972-238-9541
Untrustworthy, bad deals, high prices, crooked
They are dishonest.Worldwide > United States > Richardson, TX > Hardware