Auto Glass in Virginia Beach, VA
Auto Glass • Wholesalers
5737 Princess Anne Rd.,
Virginia Beach ,
VA
23462
UNITED STATES
Based on 7 reviews
Free windshield
We needed to get a new windshield and a friend of ours recommeneded Glass Masters. We called them up and they brought there shop to us. They also payed our deductible and we didn't have to pay a cent ...Good experience
One day I was driving down the interstate and BAM-rock in my windshield. I called my insurance company immediately from my cell phone. Witihin 20 minutes I had an appointment for someone to come out...Great sevice with best prices
My car was broken into one night, the window was shattered. I called Glass Masters after 9:30 pm, and got a live person on the line! She set up an appointment for first thing the next morning. The next day, I was in and out of there in less than one hour, and even made it to work on time. The price was unbeatable. The employees were friendly and efficient. I highly recommend Glass Masters to everyone.Falling way short of any reasonable expectations.
My girlfriend's passenger window had been broken and the responsible party sent us to Glass "Masters". Supposedly we were to take the car to them. When I call to set up an appointment the following morning the receptionist informs me that the repairman was on his way to where the incident had happened. Needless to say we were nowhere near there so we ended up having to drive out to them. The job took about an hour and afterwards the window wouldn't stay all the way up and there was still broken glass rattling around inside the door. A complete waste of time.A ma and pop store..ask for a low price!
I went with Glass Masters to get my wind sheild replaced. They gave me the good price of $175 which I was happy with but they broke my rear view mirror in the process. Though they ensured me the would order the peice in fix it (as soon as it came in), they offered not compensation for this inconvienence and the somewhat discomfort of driving around without a rear view mirror. I did ask how they could compensate for this and they said they would come to my place to put on the mirror. I was pleased with this because I did not want to have to go there again but would have rathered been offered this or a discount without me having to ask.appointment at 1pm....it's 2:30pm and still not done.
will follow up with update when completeExceptional Customer Service!
The service I received through the Virginia Beach store and also the area director was exceptional!Worldwide > United States > Virginia Beach, VA > Auto Glass