Beauty & Spas in Paterson, NJ
Beauty & Spas • Beauty Salons and Services
135 Crooks Ave.,
Paterson ,
NJ
07503
UNITED STATES
Based on 4 reviews
Good Glamour
I've gotten my nails done here a few times and have gotten a few hair cuts here, too. The service is pretty good. My only complaint would be that there a some instances when I go and there is a long line, but I guess you wouldn't have to worry about that if you made an appointment.Avoid This Salon!
The owner, Janet Juhami, decided to more than double our agreed-upon price for her services on our wedding day. Unfortunately, our phone calls asking for an itemization and explanation were not returned. Janet finally responded to a letter we sent by listing exorbitant prices for accessories, which we know for a fact aren't that expensive. Basically, it is still unclear why she would not have quoted the full price when we initially discussed this with her. Obviously, had we known what she planned to charge us ($75 for a hair clip?!), we would have considered alternatives. We are left to assume that she simply took advantage of the fact that it was our wedding day since she knew we would not have time to question the discrepancy. We consider this to be a very poor and unethical business practice and we would advise caution before retaining their services prior to an important event. There are better salons out there run by honest people.Be careful doing business with these owners.
The owner decided to more than double our agreed-upon price for her services on our wedding day. Unfortunately, our phone calls asking for an itemization and explanation were not returned. Janet finally responded to a letter we sent by listing exorbitant prices for accessories, which we know for a fact aren't that expensive. Basically, it is still unclear why she would not have quoted the full price when we initially discussed this with her. Obviously, had we known what the full cost would have been, we would have considered alternatives. We are left to assume that she simply took advantage of the fact that it was our wedding day since she knew we would not have time to question the discrepancy. We consider this to be a very poor and unethical business practice and we would advise caution before retaining their services prior to an important event. There are better salons out there run by honest people.Unprofessional Response by Owner
Upon finding my husband's review of her salon, Janet, sent him a very rude, irrational email that we almost felt compelled to share because of the degree of unprofessionalism.Worldwide > United States > Paterson, NJ > Beauty Salons and Services