Elder Care in Broken Arrow, OK
Elder Care
4300 W Houston St.,
Broken Arrow ,
OK
74012
UNITED STATES
Based on 3 reviews
forest hills nursing home does not want your loved one to get better. they are understaffed, and have rude and ignorant nurses. their speech department is even more rude and unwilling to try to help their patients. my mom was not hardly moved at all for 5 months, and was not fed one bite of food or one sip of water for this whole time. the speech therapist would not come and test her again to see if she was strong enough to swallow. so we had to fight for a swallow test at the hospital, and she passed. so she suffered through with no food or water for no reason. she also has permanent foot damage due to no physical therapy for 6 months. the nurses just wanted to drug up their patients and not move them at all. i guess that would make it easier to care for a person if they were almost unconscious, not moving and not eating. mo mother was ill when she went in their nursing home, but we never thought we would have to fight and argue with these people over things that we thought would make her better. and we were paying a lot of money for this poor service.
Where do I start? First of all we waited one hour in a WRONG room they had Dad\'s name on before I went to ask where he was. He was in Rehab for one week! He had \'rehab\' only three sporatic times. They take you to meal time and let you sit for 1-2 hours sometimes. You have to RIDE them every step. I set a day and time we came to get him and told them to make it happen. I was polite but direct. He didn\'t have one med when he left and they said they\'d call. I did get a call at 2 AM!!!!!!! We will NOT be using them again. Beautiful facility but don\'t judge it by the outside. Very understaffed and little organization.
Horrible care
I have a family member in Forest Hills. They absolutely are not capable of taking care of her. They were an hour late getting her to dialysis this morning because they forgot she needed to go until she told them. So she only got 2 hours...Worldwide > United States > Broken Arrow, OK > Elder Care