Floor Store The
Rugs & Carpets in Dublin, CA
Rugs & Carpets
Rugs & Carpets in Dublin, CA
Rugs & Carpets
7177 Amador Plaza Rd.,
Dublin ,
CA
94568
UNITED STATES
925-828-1559
Based on 6 reviews
925-828-1559
Never Again!
I would not recommend that store for anything that you need, being tiles, laminate or hardwood floor, even setting material.
925-828-1559
Definitely a five-star experience!
I received quotes from three floor stores in the Dublin/Pleasanton area for Armstrong Altura tile. The Floor Store was several hundred dollars less than the others so I decided to go with them. My experience, unlike some other...
925-828-1559
Floor Store
We wanted to get some estimates of hardwood floor covering before we jumped into our project and the Floor Store was very nice about showing us what they had in stock and giving us an estimate. They also suggested different types of hardwood floor coverings that we might be interested in. They in no way pressured us to buy through them.
925-828-1559
BEWARE of the samples charge!! You will never get it back!
This is the only flooring store that we went to the charged $35 to take a couple samples home for color matching. When we returned them the sales people just ignored us (we don't look like we have money to spend I guess). Well - it was there loss as we purchased 1,200 sq of top of line Brazilian Cherry Wood and 400sq ft of Laminate from a competitor who was the nicest guy and very helpful (Dublin Carpets on Village Parkway). When we finally got the sales person to talk to us (no they were not busy, two were talking to each other, one was eating, one was helping a customer) they were rude and acted bother that we were disturbing them. Then they did not know how to credit our card for returning the samples and said their machine was not working but they would credit it latery. They never did. Went back to the store 2 more times to try and get the credit resolved, it never was, always some excuse or delay. I gave up. They got my $35, but I hope it was worth it to them as they lost and $11,000 sale and a few referals. As an insurance agenct I meet a lot of clients who are remodeling, or have a fire or water claim and I send them all to Dublin Carpets. So I have to thank the Florr Store for that - I was so happy with Dublin Carpets and their Installer (Leo at floors by Leo).
925-828-1559
Floored by our Floor Store experience!
I'm writing to commend the Floor Store on providing outstanding Sales and Customer Service.
925-828-1559
Good luck...
We first saw The Floor Store at the Pleasanton Home Show this past spring. They were offering a promotion that locked the price of what you purchased if you paid them a $100 deposit. We had recently purchased a home which was in need of flooring.Worldwide > United States > Dublin, CA > Rugs & Carpets