Automotive in Phoenix, AZ
Automotive • Auto Dealers • Wholesalers
1934 E Van Buren St.,
Phoenix ,
AZ
85006
UNITED STATES
Based on 5 reviews
GOOD PLACE TO BUY A CAR DESPITE NEGATIVE REVIEW
AFTER CAREFULLY READING THE REVIEW POSTED ON 07/30/2007 BY KAYAKINGRANGER, I HAVE FOUND THAT INFORMATION WRITTEN WAS INCORRECT. THE IMPLIED WARRANTY GIVEN TO THE CUSTOMER STATED THAT HE HAD 15 DAYS OR 500 MILES TO CONTACT US WITH ANY MECHANICAL PROBLEMS THAT THE VEHICLE HAD SO THAT THE DEALERSHIP COULD FIX THE PROBLEM. THE CUSTOMER TOOK IT UPON HIMSELF TO TAKE THE VEHICLE TO AN INDEPENDANT MECHANIC THAT CHARGED HIM 3 TIMES THE AMOUNT OF WHAT IT WOULD HAVE COST THE DEALERSHIP TO FIX. AFTER THE REPAIRS WERE DONE, THE CUSTOMER CALLED US FOR REIMBURSEMENT. IT WAS AT THAT TIME THAT WE REFUSED TO PAY FOR THE REPIARS. PRIOR TO THE REPAIRS BEING DONE, HAD WE HAD ANY KNOWLEDGE OF THE PROBLEM, WE WOULD HAVE COME TO AN AGREEMENT WITH THE CUSTOMER. WE UNDERSTAND THAT THE CUSTOMER LIVED PRETTY FAR FROM PHOENIX BUT HE VOIDED THE WARRANTY BY HAVING SOMEONE ELSE FIX THE VEHICLE INSTEAD OF THE DEALERSHIP WHERE IT WAS PURCHASED. EVEN THOUGH THE CUSTOMER HAD VOIDED HIS WARRANTY, WE WANTED TO ASSIST HIM WITH THE REPAIRS SO WE SENT HIM A CHECK FOR THE PRICE OF THE PART. DYNAMITE AUTO SALES IS A MEMBER IN GOODSTANDING AND WOULD LIKE TO KEEP IT THAT WAY. WE DO EVERYTHING WE CAN TO ASSIST OUR CUSTOMERS . WE TRY OUR BEST TO SELL QUALITY CARS AT REASONABLE PRICES. WE HAVE BEEN IN BUSINESS FOR OVER 10 YEARS AND PLAN ON BEING HERE MANY MORE. IN ORDER TO STAY IN BUSINESS, WE MAKE SURE THAT WE TREAT OUR CUSTOMERS RIGHT SO THAT THEY CAN COME BACK.SHIESTERS, CROOKS, CRIMINALS, HORRIBLE!!!
I took my granddaughter out to buy a car from there...She works full time and goes to school. She is on a tight budget, we fought with the sales man....BIG TIME. On which car she would want he wouldn't lease her anything she wanted. We finnaly settled with a CUTE little saturn. Wasn't so cute after we got in off the lot. BROKE DOWN NOT EVEN A MILE AWAY. So they just fixed the spark plugs. Yeah okay thanks. But not even a month later her car STOPPED REVERSING. Her catalic converter went out. Alll of her fluids aren't workin. We try calling and a manager is "never in". They're finnaly starting to budge with us about the car and give us some help BUT BUT BUT BUT...... ITS FOUR MONTHS LATER. My grandaughters been driving this car around because, she has no option....The horn has never worked. Her car sounds like a diesel TRUCK. The check engine lights been on SINCE purchase. How could they be so cruel to a teen ager who just needs to survive to get to work and eat. It leaks the oil we put in.A good place to buy a car.
I have been a customer of Dynamite Auto Sales for over 10 years and have bought few cars from them and will continue to by more. They have always treated me right. The first car I bought was a small suv that the engine gave out unexpectedly. I call down to thier office explained the situation. The young lady said she would have the manager call me back as soon as possible, and within the hour i did recieve the call from the manager. I was two days over the 15day 500mile limit. They took care of my problem and made sure i was satisfied. After that i have had no other problems. When buying a used car that is exactly what you are getting, a used car. Its not like these dealerships own these vehicals for years and know a complete history one the car before they sell it. They buy them, inspect them, make repairs and sell them.Take your time on selecting a vehical, even have your own mechanic look it over for you.in regards to the complaint by kay
this comment in itself is a disgrace. you drove from phoenix to prescott without incident. take it to get inspected and suddenly its deemed unsafe to drive? because of a torn c.v. axle boot? get real. did you notice the vehicle making any "strange or unusual" noises on the way home? now since you didnt want to risk you life driving a car with a torn cv boot, that alone is hilarious, and the $60 dollars in fuel to get there(you should have bought local if its that big of a concern), but you mention no other issue whasoever, so assuming nothing else was wrong with the vehicle, you really think you should be reimbursed for a repair that was not "authorized" in the first place? for instance, you could just have your mechanic put in a new motor, call them and say it was bad, and they owe you for the bill? again, get real. the law you are mentioning also has provisions to protect the seller as well, so read into it a lil more before you say its to protect "you". that door swings both ways. they have the right to inspect the vehicle, now, they cant "force" you to drive the vehicle, with that said, they could have towed the car back to their dealership for inspection. did you give them the opportunity? i highly doubt it, though you played phone tag with them multiple times, your approach may be the reason for the lack of service.Your car will explode
The name says it all, Dynamite. They buy at the worst auto auction out here in the valley. Stay away!!Worldwide > United States > Phoenix, AZ > Auto Dealers