Reviews

Based on 40 reviews

togglejoe

Great Job

I came into BMW looking to service my X5. When I got there Danielle approached me and was very nice. She told me about there specials and how everything worked there. I was very happy with her customer service and I allowed her to work on...

posted at 07/18/11

jimpopper30

Never Again

I bought my BMW a few years ago and I absolutely love it, but about a year ago it started to run differently and was causing me a lot of conflict and money for repairs. I have been going to the same mechanic for awhile and it just seemed...

posted at 07/23/11

jesmiller4

Miracles do Happen

I went to a few different places looking for a used BMW. I was wanting a 5 series about 2-3 years old. That?s where I thought my price range was. I looked around and nothing really cought my eye. I stopped by Desert BMW and looked around....

posted at 07/29/11

beatenr14

Im Happy

Living in Las Vegas you have a few different places you are able to purchase a BMW. I did my shopping around and came to the conclusion that Desert BMW has some of the friendliest staff. I wasn?t to sure on the best price but I was...

posted at 08/04/11

jrant15

Used 750

I have been looking for a used 750. I have searched and searched. My name must be at every dealer in Vegas. A few of them have reached out to be with a car they found but It had so many miles. I am searching but im not desperate, I still...

posted at 08/09/11

poolchris14

The Greatest

I got my wife a new 5 series for our 20 year anniversary. I got it at Desert BMW and they were very helpful with the entire process. I went in ant the purchase was easy and painless. Then they delivered it to the precise location at the...

posted at 08/20/11

lucyrain11

Love it!!

I was in the market for a new BMW. I didn?t know which one was going to suite me, after doing some reading about the different models I chose the one. I just got a new 335is Coupe. It is one of the best cars I have ever owned. I was...

posted at 09/06/11

NancyU

Joey Was Great

Joey was great---No hard pressure from the first time I met him and this was so refreshing. Very accommodating and extremely conscientious and more importantly, he's still available and responsible to help us after the sale w/questions...

posted at 07/16/10

berniel74

No Where Else

Danielle has been servicing my BMW for more than five years. There is no where else I would take my car. She is awesome and very professional. She will finish the car in just one day and its always in good condition. She is the best...

posted at 07/08/11

dscottt79

Rough Ride

It is not often that the dealer delivers a "used car" from Las Vegas to some guy in Arizona, but then again Desert BMW appears not be the norm. My dealings with Eric and Albert were very pleasant to deal with. I wish I could say the same...

posted at 03/05/11

james258

10 out of 10

I am now a Desert customer for life. This is my first BMW but wont be my last.I was treated right, and they treated me like I was a part of the family. My sales person went way out of his way to make this the best car buying experience...

posted at 12/13/10

gloriaa3

10 years with Desert BMW

I would like to take the opportunity to express my gratitude for the outstanding customer service that my husband and I have received from one of your associates Mr. George Duncan.
In this day and age it is a rare occurrence when a...

posted at 10/29/10

kelpo

Great Experience, especially because of Albert Weisser

I bought a new car at Desert last year. It was a great experience. Everyone, especially our sales person, Albert Weisser, bent over backwards to help us in every way. Since then, he has stayed in touch and answered any questions that...

posted at 06/08/11

karnharry

Like Family

My latest BMW is a 545i, it is the third BMW I have purchased from Desert. Over the years we have fully enjoyed our beamers. They have excellent driving ability and there safety features are unsurpassed. I can recommend the sales and...

posted at 06/04/11

garkb4

Over 10 yrs

Service at Desert BMW is always timely and appropriate. The service folks I've worked with, particularly Danielle K., are professional, knowledgeable, and exceptionally responsive with a consistent focus on quality work and customer...

posted at 05/22/11

fornosc80

Long Time

BMW has by far an unsurpassed record. From my experience of being prompt, on time, and alway listening to my concerns. My experience at service with Danielle for the last 3-4 years have been awesome. I would not change this experience for...

posted at 05/17/11

frankk702

Overall

I love the features and look of the BMW's. We chose here to do business because of the overall experience. I have not felt pressured at all. I like that they were willing to work with me buying a vehicle without my husband's consent....

posted at 05/11/11

jetia2

Albert = Great!

Bought a used 650i convertible from Desert a couple of months ago. Highly recommend working with Albert! He was very helpful, professional and did not resort to high pressure tactics that some other sales folks use. The rest of the...

posted at 05/11/11

caranto8

Thanks Darrell

Just looking to pursue my dream BMW 3 Series but no luck yet. Darrel helped us at Desert BMW he was funny, smart with vehicles, and very helpful with answering all my questions. He did everything we needed and at the end of the year I...

posted at 10/26/10

mansum23

service is top notch

Best service since leaving Loggin Bmw in South Florida. You guys are top notch! Best in Las Vegas by a long shot.I have never had any problems, or delays. That's pretty impressive in my eyes. Keep up the great work and customer service....

posted at 10/25/10

chrs11

Satisfied

Just wanted to spread the word Thanks to the service department for the quality of work performed on my vehicle.
I am very satisfied that time was spent testing and validating the repairs to keep my vehicle running and safe. The quality...

posted at 10/21/10

dales2

Nice Work BMW

I appreciate doing business with Desert BMW. Darrell Cox did a fantastic job! He was very helpful throughout the process, explaining every little thing. The entire dealership seemed very friendly and energetic.

posted at 10/19/10

mikey643

great service

GREAT SERVICE?? I AM NOT SURE WHY THESE OTHER PEOPLE SEEM TO HAVE A PROBLEM AT THIS DEALERSHIP, MAYBE ITS THEM. I HAVE BEEN COMING HERE FOR 5 PLUS YEARS AND HAVE ALWAYS GOTTEN TREATED WELL AND ALWAYS BEEN TAKEN CARE OF! I WILL CONTINUE TO...

posted at 10/18/10

flummer55

George is fantastic

George was fantastic and a pleasure to work with, we will continue to come back to Desert BMW in the future, they are very easy to work with, and very patient with all our questions we?ve had. Great experience with BMW we will recommend...

posted at 10/19/10

suzzanne4

Joe is great

Just wanted to say I bought a 335i last week and love it...Joe was great and we plan on buying another one next spring for our son. We'll definitely call Joe to help us. He was not pushy, pretty laid back, but very knowledgeable....

posted at 10/01/10

russ2

.....GREAT........

Just wanted to drop you a quick note to again say thanks for all the wonderful customer service experiences I receive from you and the dealership. Every time I visit, whether it is for service or just to ask a question, I am always...

posted at 10/17/10

dmspiff

Beware Fake Reviews - worst car buying experience ever

Please note that all of these reviews listed happen all together and sound similar... like the same few people wrote them (except for the first review that was made well before all of the others).

I just had the worst car buying...

posted at 10/16/10

ismej121

Thanks A. Kuehl for making it easy!

By, referral originally, but will definitely be back for our next vehicle. Facility was clean, inviting, and energetic. The best part of my experience was dealing with Mr. Kuehl. He was patient, informative and was always upfront and...

posted at 09/28/10

remo88

Rarely Acknowledged

I just bought a car here a few weeks ago and had a great experience. I first visited this dealership a few months ago after a friend of ours bought a brand new 5 series and had a good experience. The first time I went, I was by myself and...

posted at 10/18/10

val0078

Thank You Joe

We had decided to purchase a used BMW, but we just didn?t know what kind of BMW. Joe?s product knowledge and approach in working with us insured we would purchase whatever we were going to purchase from Desert BMW. He took the time...

posted at 09/27/10

dani00

Danielle is excellent

Desert BMW was fantastic. The customer service is great, Danielle does wonders. She is a company advocate. She kept me up to date the entire time my car was there. She had a great personality and was straight forward with everything. I...

posted at 09/24/10

vali32

Pleasant experience at Desert BMW

Don is great, he was the salesperson who was always pleasant, never pushy, listens and understands that purchasing a car isn?t just a little purchase, it?s a commitment. It?s great to know that there still are good people out there like...

posted at 09/24/10

fornos41

service is great

BMW has by far an unsurpassed record for my experience of being prompt, on time, and always listening to my concerns. My experience at service with Danielle for the last 3-4 years has been awesome. I would not change this experience for...

posted at 09/23/10

joannapucci

Desert BMW is the way I go!!

I have already had two of my employees purchase cars from your company as a result of the exemplary service and attention to detail that I received. One of my sales men purchased a Mini Cooper from Auto Nation and my Artistic Director...

posted at 09/18/10

wong657

Desert BMW is the BEST

Initially I walked into BMW just to browse around, but after meeting the staff (George/ Donny) I felt totally at ease. They were very Friendly and helpful. I will definitely recommend anyone that is looking to buy a car, to from Desert BMW!

posted at 09/21/10

hall98

car # 5 WE LOVE DESERT BMW

We have been living in Las Vegas for 10 years and checked out Desert BMW because of our dissatisfaction from the "Other Luxury Car Dealership" We are now on our 5th BMW all through Desert BMW, why? Our salesman David Thoreson.. David...

posted at 09/23/10

donstewart1

Bill Collins is GREAT

Bill Collins is great at what he does, You can tell that he has a lot of loyal customers and clients, but even with all of that, he makes you feel like your buisness is appreciated, best experience! When its time to trade this one in...

posted at 09/18/10

nik6

I love Desert BMW

Daryl & Billy were very pleasant & helpful. Great personality outgoing and can con u into saying yes. They took very good care of me, I have purchased 3 cars from them. I look forward to my next purchase with them in the near future.

posted at 09/21/10

djdjdjdj412

great customer service

The customer service is second to none. Scheduling appointments is convenient and the staff is always accommodating. All sales reps., service reps, and assistant staff are friendly and respond to the telephone calls quickly. The customer...

posted at 09/19/10

ss328

Excellent People

I have had an excellent experience working with Grayson Cox and the Staff at Desert BMW. I have worked with, trained and been a customer to many car salespeople and Grayson was by far one of the most professional, expeditious, and "do...

posted at 08/20/10

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