Location

2529 Airport Rd.,
Colorado Springs , CO 80910 UNITED STATES

Reviews

Based on 4 reviews

charbella

Not Recommended

My sister and I both went here and we were not happy with the results. My hair was cut about 6 inches without my permission and the style was horrible for us both. I would not recommend this salon to anyone.

posted at 03/16/07

oesdoll

Had a great experience

I had a great experience here. After having a very bad experinece on Saturday at a different salon, I went here to have their mistakes fixed and was very happy. Benita was my stylist and she listened to my needs, fixed my hair, only trimmed the amount off that I wanted, and worked with me to set up a personal maintence plan for in between visits. My hair was so dry from the Colorado climate but it is very mousterized now and I am confident it will flourish with her as my stylist!! She also uses and sells Design Essentials, one of the best products for ethnic women and not one often used out here.

posted at 01/27/10

littleoreo

left work early for NOTHING

Wow, no option to leave a zero star rating....
I called and asked plenty of questions before making an appointment, and was satisfied with the answers.
So, I then made an appointment for a Friday late afternoon/early evening, because I had an event that weekend. I left work early to arrive in plenty of time so she would not have to wait for me. When I got to the salon, I found the door locked, but the lights on inside. Since I saw her washing someone's hair, I figured she was just finishing up and did not want people just walking in.... mind you, it's not in a great neighborhood.
I'm standing patiently in front of the door, and after she and her client are done, they are chatting and walking around and NEVER ACKNOWLEDGE ME. I waited 5 minutes past my appointment time, and she's still blowdrying and styling someone's hair, and the door is still locked and I am standing in that crappy neighborhood without anyone ever letting me in.

What a poor excuse for a business. Obviously no customer service here. Wasted my time. I found a different place, and will never return here again.

posted at 10/13/10

roro1

waste of time

If you have a good cut and want to maintain your cut and style do not go there. I was really upset with my hairstyle. I got it done back home and was looking for some one here to maintain it. She chopped off my already short hair and she shaved the back of my head. i showed her the style i had from the book plus a photo i had in my phone. she went to cutting and jacked my head up. I never sleep on my hair when i get it done, but that time i wrapped it up and slept like a baby. it is growing back now and i will make sure i find someone who is qualified to cut and style my hair. i hate to have to give a rating

posted at 12/02/10

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Worldwide > United States > Colorado Springs, CO > Beauty Salons and Services

Charms Beauty Salon

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Location

Reviews

charbella

oesdoll

littleoreo

roro1

Detail information

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