Benchmark Maytag Home Appliance Center
Local Services in Spring, TX
Local Services • Appliances & Repair • Hardware
Local Services in Spring, TX
Local Services • Appliances & Repair • Hardware
16824 Stuebner Airline Rd.,
Spring ,
TX
77379
UNITED STATES
281-257-1010
Based on 16 reviews
281-257-1010
First let me be clear and say that this review is not towards the technician. The TECH was professional, courteous and a pleasure to deal with. The management of this business is another story. First they Quoted me a complete price for repair plus parts which i paid in full when the tech came to do the initial diagnosis. A week later i got a phone call explaining that the wrong part had been ordered (no mention of price change) and that they needed to reschedule. I reschedule the appointment to Thursday from 4 to 6 pm. I took an hour off from work to make it home by 4. At 6:45 PM i got a call saying that the technicians was 45 minutes away from my house. I told them to reschedule. They finally came to install the part, only now i find out that the correct part is an additional 76 dollars and i owe them some money, when I was CLEARLY told when I paid in full the first time (2 weeks ago now) that I would not owe them anything else. The technician was kind enough to call his manager to discuss the situation because: 1st The wrong part got ordered. 2nd the wrong price was quote and paid for. 3rd at this point it’s been two weeks of this shenanigan. 4thThey completely missed the scheduled installation window. His manager basically told him "too bad" and hung up. I have better things to do than to deal with unorganized, unscrupulous, shady business like this and just cut them a check. I should have gone with SEARS. I would NOT RECOMMEND. Stay away. I know you’re reading this saying “hmmm I support local shops, let me give them a chance” THAT IS WHAT I THOUGHT. The Only reason I went with them is because they are a business in my neighborhood.
281-257-1010
Man! This crew is great!
While booking my service call, the person at Benchmark at first grilled me about my appliance's problem. At first I didn't feel comfortable but I was assured it was done to make the technician's job more efficient. My service man, Lee,...
281-257-1010
Very Helpful, Very Knowledgeable & Fairly Priced!
I almost gave up hope of having my six year old Whirlpool refrigerator repaired after being told it couldn?t be fixed by one national company and was quoted the repair was too costly by another. Refusing to accept that news, I ventured...
281-257-1010
DISGRACEFUL
Especially in todays economy it is important to support local small businesses, however, what about those small businesses such as Benchmark (Maytag) that $teals and uses clients for profit ONLY?? This is a DISGRACE this is 1 reason the...
281-257-1010
Great Service!!
The Guys from Benchmark's Parts are great!! We called Sunday night, they called back Monday morning and were at our home Monday afternnoon. Got the job done.
281-257-1010
Prompt, Great Service
I contacted Benchmark's Parts Today because my oven needed repair. I had checked several repair places on the web and read the reviews. I also contacted Jenn Air who recommended that I call Benchmark's Parts Today. The technician (Lee)...
281-257-1010
Service over and above! Wow!
We ordered 4 dryer parts and there was a huge mess up with shipping from the warehouse in Oklahoma City. We only received one of the parts. The owner PERSONALLY came to our home to deliver the missing parts to our order. Wow! What...
281-257-1010
Crooked!
Horrible experience! Save yourself, time, $$ and anguish and go with the other guy.
281-257-1010
You Guy's Rock
I have used Benchmark's Parts Today for many years. The owner is the most knowledgeable repair man I know. He has diagnosed appliance problem over the phone and been correct every time. My father-in-law's frig stopped cooling and the sear...
281-257-1010
Whats the beef
I am truely shocked by the negative reviews that are being left. It seems to me, since I have always received excellent service from Lee at Benchmark's Parts Today, that someone is just trying to "raise a stink". Lee is always prompt,...
281-257-1010
You may as well toss you $$ out the window!!
Avoid this place like the plaque ...unless you have money to throw out the window and if you do...well you may as well just do that and save yourself a whole lot of aggravation and frustration! This company doesn't seem to care about...
281-257-1010
DISGRACEFUL
Especially in todays economy it is important to support local small businesses, however, what about those small businesses such as Benchmark (Maytag) that $teals and uses clients for profit ONLY?? This is a DISGRACE this is 1 reason the...
281-257-1010
Total Lack of Respect for Clients!!!
Total Lack of Respect for Consumers!!
281-257-1010
Will be back
What else can I say?... Unexpected dryer problems and a lot of laudry to do. Shop was open on Saturday to pick up part for a DIY repair. Dryer is back up and going. I spent less than I would have to purchase the part online with...
281-257-1010
wonderful service
Was absolutely amazed on how fast they were able come and fix my washer when i called. The younger guy who I spoke to when I called was able to get me scheduled that same afternoon and thankfully they had the part with them to fix the...
281-257-1010
Great Service
We recently contacted Benchmark's Parts Today for a washing machine repair (recommended by a Lowe's salesman). The technician called ahead to let us know he was on the way. He arrived right on time, diagnosed the problem and provided an...Worldwide > United States > Spring, TX > Hardware