Real Estate in Carlsbad, CA
Real Estate • Real Estate Agencies • Construction Consulting and Management
2715 Carlsbad Bl.,
Carlsbad ,
CA
92008
UNITED STATES
Based on 16 reviews
My husband and I would NOT recommend using Laura Latronica as a realtor. The other realtors in this company are nice and helpful. We were applying for a rental house, and Laura was very hard to reach on the phone (first red flag). We were told specifically that the owner liked us and they would not accept any other applications. She said that the owner wanted to consider us and liked our credit scores. And that they will continue the process with us. Once we paid our application fees, we were texted (not called) that we did not get the house because the "landlord told her that her family needs the house". I tried calling and texting back, no response. We looked online that night for more houses, and 2 listings posted AFTER the text was sent showed up... same exact house, same listing, same realtor, but asking for $50 more a month. Weird, right? I contacted the company the following day and Donna (very nice!) said she would look into why we didn't get the house since our credit was over a 700. Finally, I received a call from Laura and she said she posted it before she got the call from the landlord (time on posts are accurate and were after the call from the landlord and the text that we got). However, it wouldn't make sense since the landlord rejected us and came up with the excuse in the same call (Laura was contradicting herself saying she didn't know of the rejection until after the landlord's phone call, but she relisted the house up online beforehand). Not only was she vague, short, and rude on the phone when I was asking questions about why the landlord didn't like our credit score or us in general (remind you, over 700 score), but she kept talking over me. I did mention to her, politely, to next time call her clients in situations like this because texting is not professional. She told me that she has a life outside of work and didn't care to respond back to my text or call. Definitely not a good realtor because she couldn't take 5 minutes out of her night to call us and explain, or wait until the next day to call! As I told her to not get our hopes up next time and basically tell us "you're the only applicants", she hung up on me. I was not yelling on the phone, but rather telling her that she should've handled the situation differently. So if you're looking for a house, DO NOT USE LAURA LATRONICA!!!!! Unprofessional, rude, and a liar. She's sloppy when it comes to paperwork, does not answer her phone, and forgets/runs late to appointments. My husband had to repeat himself over 3 times regarding to his paycheck. Not to mention, when I tried to call the office one time, the man who answered the phone said she didn't work there anymore, but corrected himself. However, do not put blame on the realty, for they tried to help us in this mess. I just wish we could get our application fee back.... And make up for lost time and rebuild hope that there might be a house for us within the next 15 days before we move. Thank you Donna for your help, and I do recommend that you guys look into how she treats her clients.
Always exeeds expectations
We've worked with Barbara McLain Properties for over 7 years and their service is always excellent. More importantly every rep I worked with has been polite, professional and treated me like a real person and not just a customer or...Professional with a personal touch
As an owner, I have used Barbara McLain Properties for several years. I have been very pleased with their service. Not only are they very professional, but they always try to add a personal touch such as sending a yearly Chrismas card...BEWARE, THEY CAN LEAVE YOU WITH NO VACATION HOME!
We used Barbara McLain Properties to book our family Holiday, and reserved a property in *July* for the week of Christmas. We spent thousands of dollars on airfare, arranged our first Christmas together in 10 years with my ailing parents,...BARBARA MCLAIN PROPERTIES
We have used Linda Ahn at Barbara McLain Properties for the last two years. The first year, the property we had chosen for the following fall was sold during the summer so we had to chose another property. Linda was very helpful in...Linda from Barbara McLain Properties is awesome
To Whom It May Concern,Barbara McLain Prop- Excellent Service. Local Knowledge
When looking for a Property Manager for my house in Carlsbad I chose Barbara McLain Properties due to their fantastic word of mouth reviews. It has been 5 years and they have never let me down? Besides being an owner I have also used...Barbara Mclain Properties
We have rented a long term vacation rental for one year through Barbara Mclain Properties, and I being dealing with Linda Ahn from day one, she has being very helpful with us for our entire stay. We are very happy and will come back in...Excellent Rental Service
I have rented a summer vacation and Thanksgiving week rental from Barbara McLain Properties for the past 2 years.My rental agent has been Linda Ahn. She has been very helpful in finding the right rental on the ocean front for my growing...Good Job Linda Ahn!
We have rented vacation rental homes on a longer term (4 mos) basis for the last 2 years through Barbara McLain Properties. Linda Ahn is the rep that helps us and she has consistently represented the company with great enthusiasm. We...Personal Service Avoids Problems
Barbara McLain Properties has been our residential property manager for 4 years as we travel around the USA in our RV. They came highly recommended by friends with years of experience.Linda Ahn and McLain Properties are the BEST!
I have rented a summer vacation rental from Barbara McLain Properties for the past 3 years. Linda Ahn is my rental agent. Linda has been incredible! She is friendly, knowledgeable and extremely supportive. When I was looking for my...Barbara Mclain Properties/Linda Ahn-Terrific Resource
We've been vacationing in Oceanside every year for nearly 30 years. Our experience was somewhat ambivelent until we found Barbara Mclain about 10 years ago. Its an understatement to say they are fabulous! Courteous, resourceful,...A COMPANY WHO CARES!
We have rented a summer rentals from Barbara McLain Properties for over 10 years. They have always been so pleasant to work with. We have rented a couple different homes from them until we found the rental we have been in the last 5...Barbara McLain Properties-Incredible Vacation Manager
Barbara Mclain properties has been our property manager for 10 years. They have done a great job of mananging our property and ensuring our guests have a great experience. Linda Ahn the Vacation Rental Manager is very detail oriented...BEWARE, THEY CAN LEAVE YOU WITH NO VACATION HOME!
We used Barbara McLain Properties to book our family Holiday, and reserved a property in *July* for the week of Christmas. We spent thousands of dollars on airfare, arranged our first Christmas together in 10 years with my ailing parents,...Worldwide > United States > Carlsbad, CA > Real Estate Agencies