Location

1200 Pecan St W.,
Pflugerville , TX 78660 UNITED STATES

Reviews

Based on 9 reviews

MikeSDog

Consistently superb care

CTAH is the best! I've brought my pet's there for years and I'm amazed at how I and my pets are ALWAYS given the ROYAL treatment. Every person I see working there is pleasant and professional and it's nice that they've all been around for so long (they've watched my son grow up.) They seem to love what they do and that makes all the difference in the world.

They are busy, but can usually get us in when we call. I've been in the office when the waiting area is totally full and the staff keeps humming along - it's amazing.

I (or my pets!) have seen each of the vets there and they've all been great. I was impressed after our most recent visit when the Dr's tech called me at home to see if "Angel" was improving and if I was able to give her pills without too much trouble.

It's my pleasure to recommend Central Texas Animal Hospital to anyone looking for great vets for their furry friends!

posted at 01/14/09

Marcia Royalty

My Second Home

Everyone at CTAH is great! They're all caring and compassionate and really care about animals. I'm there often since I have 10 animals. I've been to all of the doctors, and they're all excellent. One unsung hero at CTAH is Janice, their groomer. She's worked there a long time and is very good at her job. My dog was groomed last week, and it made me stop to think that she needs a thank you. Her job can't be easy, dealing with dirty, stinky, matted (and some that absolutely don't want to be there) dogs and cats. Yet she does her job professionally and better than other groomers I've been to. I've taken a couple of my cats, long-haired and matted, for her to groom for the summer, sure they'd have to be sedated for her to shave. But no, she's done them without sedation and says she'd do them again, which I guess means they didn't go ballistic. And my little dog smelled so good and looked so beautiful when I picked him up last week. Thanks, Janice. Thanks to everyone at CTAH. You guys are like my second family.

posted at 03/17/10

SimonR

Extremely Poor Service Quality

If you read nothing else about this review, take from this that you should NEVER take your cat to be groomed at Central Texas Animal Hospital.

I should start off by saying that I have been getting my cat groomed, with a lion cut, two times a summer for the past four years. Having moved to Texas this year, I needed to find a new groomer. I used citysearch and decided on Central Texas Animal Hospital based on all of the outstanding reviews. I have never received such poor quality of service for my cat.

First off, he was terrified when I got him home (he has NEVER been like that after grooming). Secondly, his hair looked horrid. Truly horrible. The groomer, Janice, had cut-crookedly- all the way up to his head, leaving no fur for the mane (he now looks like a bobble head). His legs were all cut crooked with chunks of fur missing. There were also 15-20 nicks, where Janice had hit his skin with the shaver, along his back. His back legs were shaved down to the sensitive bones of his feet and he has had a hard time laying down even a day later. There were also chunks of fur all along his body that had been missed in the cut.

I called and spoke to Janice the following day, and related all of this information to her. Her response was that she knew she had given him a bad cut, but it was also my cat's fault for getting upset. To quote her, "you want a refund even though its not all my fault,? 'cause your cat is partly to blame." Really? Now I don't know how old Janice is, but I assume she is a grown woman. An adult should not, in my opinion, blame her inability to do her job on a cat. I also called my cat's previous groomers who said that they would be willing to send a letter to the Central Texas Animal Hospital with my cat's perfect record of behavior on the multiple occasions that he was groomed at their facility. Janice only offered a 20 dollar refund of the 50 dollars I paid. So dissapointing. Meanwhile my cat looks like he cut his own hair and/or is diseased. NEVER take your cat here if you value your cash or the dignity and safety of your animal.

posted at 04/30/10

galtexan

Good staff poor groomer

I have taken my dog to CTAH for 6 years. She gets excellent care, I have never been unhappy. I like that they have weekend hours since I work. I also board my pet when I travel and they call me if there is ever any problems. The reception staff has been there long term, is very knowledgeable
the prices are a bit on the high side in comparison to some of the other vets in Austin, but not as high as others. For major surgery it might be best to shop around

I only had my dog groomed there one time and it was one time too many. my poor dog came back covered in nicks and cuts, . This is a sign of dull blades and a careless groomer. I will never take my pet back for grooming. no animal should be tortured by that groomer!

posted at 05/24/10

SabineM

for the sake of your pet's life

do not go there

posted at 09/13/10

rherrington

Love it!!

I have 7 doggies and love the attention of the staff of the hospital. Everyone is always friendly and we are treated like family here. They GIVE back to the community by sponsoring many activities helping senior pets and rescues. I have been a client for over 3 years and would not take my babies anywhere else.

posted at 10/02/10

TessAnne

Excellent Veterinarian Care & Groomer!

My pets & I LOVE the staff at CTAH! My dogs are always happy to go. Janice, their groomer is awesome! My dogs always come back clean and happy. And they stay smelling clean for a long time! Been going there for 4 years now. They treat me and my dogs like family. Love, love, love them!

posted at 10/12/10

wizzer

Always There for You!

We've been using CTAH since moving to P'ville 15 years ago. They have been attentive to all our pet's needs and very professional. The records they keep help us to remember what is needed. I have recommended to numerous friends and recommend to all that are reading this review.

posted at 01/19/11

gjt3rd

Dr Modok saved my cat...staff is great

My cat was skin and bones after his best friend, another cat had died. Dr. Modok understood cat behavior, gave an internal injection of fluids under the skin and sent us home...all for a reasonable cost. I doubted the treatment, but followed his instructions for at home care. Day by day my cat's health improved. The staff there was very knowledgeable about animals and compassionate. From front desk staff to the techs...they knew their stuff. I hope they keep up the good work. They have cared for our pets since 2002.

posted at 03/05/11

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Reviews

MikeSDog

Marcia Royalty

SimonR

galtexan

SabineM

rherrington

TessAnne

wizzer

gjt3rd

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