Auto Parts and Accessories in NAPA, CA
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Auto Parts and Accessories
1655 SILVERADO TRAIL,
NAPA ,
CA
94558
UNITED STATES
Based on 66 reviews
Will not take my car anywhere else for service -- they are the best!
Always excellent service!!!
Great service, explained everything we needed to do. We will go there again.
Great job as always. Keep up the good work and perfect service. Thanks again.
Had a flat tire at home, couldn't get lug nuts off with Honda car wrench, so Napa Tire loaned me a pipe to get better leverage, I then put on donut and came in to fix tire. Fellow showed me tire was ruined tom driving on it flat, so made a good deal on new tire. Thanks to everyone at Napa Tire. As Jay says, the best people!
Always exceed expectations, it is our go-to for our 4 vehicles.
Once again Napa Tire comes through as the Hero, taking care of our daughter's car with little notice, and an immediate fix (condensation leak), along with routine servicing. Our thanks go out to the entire Napa Tire team! Experts in their field, and customer service that surpasses all others!!
Napa Tire is the best — friendly, reliable service and they go the extra mile to make their customers feel cared for!
I called Jay in the am. My battery had been stolen and most of the connections were damaged in the theft. I had a friend let me borrow a battery and get me there. Jay remembered me as a customer and also knew the make and model of my car. I told him of my predicament and without hesitation told me to bring my car in that afternoon. I did, the repairs were done in no time. He picked me up at my home and went back to the shop a satisfied customer!! I have been going to them quite a few years now. I recommend them without hesitation.
Very friendly, welcoming and knowledgeable staff. Accommodating and flexible. Honest and credible.
As usual, Napa Tire helped us when we were stranded, and made the necessary repairs promptly and inexpensively. Dealing with Napa Tire is like having a mechanic in the family!
As always, my car issue was dealt with very efficiently. Jay Jr. went out of his way to help me in a difficult situation. Quite simply I wouldn't take my car anywhere else!
Jay, Jay, and every person that is Napa Tire go all the way and sometimes beyond,as with my case, in gaining their success in customer service and satisfaction in real terms, real time, every time. It has been easily fifteen years that Napa Tire has been my Shop, if not more.They have seen me in the good times I had and helped see me through the tough times with unwavering loyalty in tangible terms without fail. This has been so with all my vehicles and Napa Tire over the years. Jay's business philosophy and practice are in tune with your needs and is reflected in that Napa Tire, to the best of my knowledge, is one of two AAA accredited shops in Napa, and are one of the accepted shops with the 'Season of Sharing' non-profit Bay Area charity by the San Fransisco Chronicle.I am most impressed with how Napa Tire will let you know if they see or notice anything with your vehicle they would be concerned with as a courtesy perk for their customers. They got me for good on my first visit with that service. I consider them my friends who work on my car, and those I send their way, because I trust Napa Tire to treat them as if it were me standing there. Thank you all @ Napa Tire always.
As always, my issue was dealt with quickly and with courtesy.
As always, Napa Tire is the Best !!! Did oil change and checked a tire that was low and and replaced a light that had burned out. I like that they always check the overall performance of the car and look at things that are maybe going to need replacing in the future. They are all very knowledgeable, professional, and so nice! I would recommend to everyone! We have been happy customers for 25 plus years! Also very reasonable prices!
Simple oil change done quickly.
Been taking both our autos there for years. Good bunch of people. Recommend highly.
I love that you checked out my car thoroughly and recommended service needed at a later date.
Napa Tire really knows customer service!
Wonderful as always. Met all of our expectations plus more. Completed on time with a reasonable rate for the work done. Thanks.
Fast, efficient and trustworthy.
Service is always topnotch, and done with speed and efficiently...
As always your organization is top shelf!
WOULD REFER FRIENDS AND FAMILY TO US.
Great repair facility and excellent customer service.
Excellent service and care as always!!
Great automotive repair service and great customer service, excellent diagnosis, on budget.
Napa Tire was fast, friendly, and informed me of maintenance that i should get done
Each time I need to bring in my car, they are attentive, explain what needs to be done and why and the overall experience is positive.
Been working with you for years and will continue to do so. Great service, great people...like having a doctor for our vehicles.
The staff is always so friendly. They are very thorough and are safety conscious. Always ready to explain and detail items of concern or that require attention at the next service. I will definitely recommend Napa Tire to friends and family.
Napa Tire is the best! Work done in a timely manner and a good price. Would recommend to all.
Always great service and reasonable prices. We love doing business with the Perrys.
We were so impressed with the service, care and quality work that Napa Tire provided when our VW Jetta needed a new air conditioning system. Jay had to take the front end apart to do the work, and he showed us pictures of the different steps it took to do the job right. The staff are honest, delivered the car back to us on time as promised, and the air conditioner works perfectly now. We are very happy to have an excellent repair shop in Napa!
I can't describe the amazing customer service at Napa Tire. It's genuine, never rushed or impatient. The staff and techs are amazing. They do a great job and always willing to make time to try to fit in a last minute vehicle maintenance issue. But the greatest thing about Napa Tire, is once you become a customer, you will be one for life, They are that good! Thanks Napa Tire team. I don't know what I'd do without you guys. You are the best in town!
Every time I have taken my car in for maintenance, they have been very efficient and explained all when necessary..I will continue to have my car taken care of by them..
You guys are top notch, I have never had a bad experience in the some odd 15 years I've been coming to your shop. It is a pleasure working with all of you! You all deserve 5 stars!!
Very honest and efficient and on time service. We went in expecting a brake job and got a call from Jake who informed us that we DID NOT need new brakes. He said that we had at least 2 years left on our brakes and suggested that we get the brake fluid replaced.
I had a slow leak in one of the tires. The tech found a large staple and repaired the tire. also, gave me a quote for new tires. (which I will need before winter) no pressure to buy tires, just a concern for my safety. Friendly and professional service.
I have great experience doing business with Napa Tire. They are professionals experts, good listener and communicators and always welcome me with courtesy.
Brought my car in for an oil change. Done in less than an hour. They also checked the brakes, other fluids and rotated the tires. Been coming here for more decades than I can count. They are the best! Great work and great prices. I recommend them to all my friends!
Jay and Keith continue to extend excellent customer service and prompt turnaround times in a world full of other providers where their hot air and promises NOT backed by their service or expertise. You can expect an honest assessment of your car's needs.
Over the years, the team at Napa Tire has taken care of our cars. They are thorough, thoughtful and caring of these vehicles as though they were their own. We've never felt an "extra" service was added, an "extra" repair was required- their honesty rises them above the rest.
Fast, friendly, and efficient.
Excellent service
We trust them with our vehs.
As a return customer I recommend Napa Tire for affordable and trustworthy servicing... I appreciate the down to earth feedback and "family feel" run business (pops Jay and son Jay) as well as "Mike"... Kat
Great job.
Best place in Napa!
Great customer service.
They were great. Took care of my flat tire right away.
Blew a tire which ended shredded. Fixed it all for much less than I would have expected. Rides better than before.
As has been for many years,flexible, diligent, responsive, and professional. Thank you Jay and crew. My whole family trust the services of Napa Tire.
Great all-around, as usual. Thanks guys.
Superior work and timely completion as usual
Jay and his team always do excellent work
Napa Tire has maintained our two automobiles for decades, and has always done a grate job .
Always a pleasure doing business. Very courteous and complete service with extra attention to future repairs that may be needed.
Oh Napa Tire, how do I love you. Let me count the ways. Car towed on Saturday evening, and by noon on Monday fixed and on the road again. My go to place. Service with a smile.
Jay senior and junior are just GREAT!!! As are their staff very knowledgeable and friendly, while always charging a fair price for all work preformed in a timely manner. We will never go anywhere else for auto service. Bill & Karen :>)
As always the Napa Tire crew were thorough and accommodating. They have kept my 16 year old Ford in tip-top shape and always do it with a smile. Thank you!
We've always been more than happy with the service we get from Napa Tire, that's why we are return customers. We've been dealing with them for almost 15 years! We don't go anywhere else.
Service with a smile. Upon learning I had no one to pick me up or drop me off later in the day, Jay Sr. drove me to my house, and came back when car was finished. Who could ask for any thing more?
Thank you all for taking excellent care of my vehicles for many years! I always trust your service and recommendations. You're the BEST!
As always, we received wonderful service at a great price. Everyone at Napa Tire is good to work with, and very knowledgeable. I would highly recommend them for all your car needs. We have been going for over 20 years and always been happy with the service.
As a female senior with a ten-year-old car, I will only take my car to a shop I can trust to be completely honest and I have been taking my car to Napa Tire for several years and will continue to do so. Jay is a very nice honest man and never tells me something needs a repair or replacement unless it actually does. I trust both Jays completely. Highly recommend