Once Upon A Child - Richmond West End
Children Clothing in Richmond, VA
Children Clothing
Children Clothing in Richmond, VA
Children Clothing
9127 W. Broad St.,
Richmond ,
VA
23294
UNITED STATES
Our customers want quality children’s clothing and we’re excited that we can offer discounts up to 70% off of original retail prices. We strive to offer a fun and convenient way to sell your gently used items. Whether you’re buying or selling, we would love to help you find what you’re looking for. We offer payment on-the-spot for items we select that meet current style, safety and condition standards. We maintain high merchandise standards by thoroughly inspecting all toys and equipment for any safety recalls.
804-346-5552
Based on 8 reviews
804-346-5552
Toys for kids
Not a bad store for trading stuff, You can find some really great items here for babies up through teenage sizes. The expectant Clothes, toys, accessories and room decorations and since they are u...
804-346-5552
Horrible Customer Service Clothing Quality Questionable
My experience both shopping and selling was very poor. Customer service was horrible. The staff was very unfriendly, not very helpful and preoccupied with each other rather then helping the customers. The store had little to no name brand items. I brought in gently worn name brand baby clothing to sell, (which in my opinion was better than anything offered in the store) and was appalled by the offer made for my items. I would not recommend the store to anyone, better luck shopping at garage sales and flea markets.
804-346-5552
VERY picky! Poor customer service.
This place is VERY picky. I brought in a lot of brand-new brand-name tags-still-on baby clothes that they wouldn't take. I was surprised compared to what they have on the racks!
804-346-5552
Better off selling them toys than clothes...
I brought in a whole bunch of my daughter's toys that she's outgrown. I had 8 items and they gave me $42, which satisfied me enough. Better than throwing them away... But a few days later when I brought in 2 bins of gently used, season-appropriate infant clothes, they only accepted 10 items (for $12) and sent me back out with 2 bins of clothes. I believe it was because they're a bit overstocked on clothes (not selling nearly as much as they're buying from people). But my items were in good condition! Wasn't worth the trip that time around. Think I'll go back to selling my kids' stuff on eBay. A little more time consuming, but a lot less frustrating!
804-346-5552
Strange odor? Them or me?
Took in a bin of clothes today. They turned them away...They told me they had a strong storage odor and they couldn't take them. Um...straight out of my son's drawers and to their store... I couldn't distinguish between the storage odor in the bin and the storage odor in the store. Smelled the same to me. Told to go home and launder and bring them back. No thanks....I'll just hand them down...tags and all.
804-346-5552
Rude staff
I shop here for my daughter's jeans, they have a decent selection, but I have to say that the girls that work there need some customer service training, because they are just down right RUDE! They are more interested in socializing with each other and if you question something they get defensive and rude like there is no way they could be wrong. I am not sure if I will continue to shop from there after today. Whenever I tell people about it, I let them know that the customer service sucks and if you can put up with the attitude it's ok. After my experience today though, I won't be recommending it to anyone!
804-346-5552
OK but discrepancies in quality
I have consigned and bought clothing here. For a consignment shop, it is pretty clean. Store is large. Some employees are nice, others don't really acknowledge you, but that's fine by me.
804-346-5552
Bad Experience
I had a similar experience to some other reviewers. I brought in a bunch of gently used, and only worn once, baby clothes. They took back like 5 items and sent me home with the rest saying some were not seasonal to what they were buying right now, and others had stains, or tears. After I got home and inspected each piece of what they were buying for that season, I found only a couple items out of 20 that actually had stains or tears. The rest of the items were in perfectly good condition, as good or better than some clothes items I've bought from them.Worldwide > United States > Henrico, VA > Children Clothing