Bertera Chrysler West Springfield
Auto Dealers in West Springfield, MA
Auto Dealers
Auto Dealers in West Springfield, MA
Auto Dealers
539 Riverdale St,
West Springfield ,
MA
01089
UNITED STATES
Our vision is to improve your experience with Bertera Chrysler, Dodge, Jeep, Ram & SRT in West Springfield by updating our dealership processes into becoming the most comfortable and pleasurable purchasing and ownership experience in the industry. We are keeping up with the times! We have a full Internet Department for those of you that would rather shop online instead of 'kicking tires'. We have been providing outstanding, professional sales and service for over 20 years and have no plans on slowing down! At Bertera in West Springfield, we continually improve our customer relations by creating an environment that causes our customers to want to return to us and recommend us to their friends and family as we strive to become the dealership that you want to do business with.
413-734-4980
Based on 29 reviews
413-734-4980
He is certainly an asset
i had igor as my sales person and i am glad that i dealt with him. he gave 110% and went out of his way to accomodate my every need. he is certainly an asset to your dealership, he could not do enough for me. it was a pleasure doing...
413-734-4980
Nice to work with
The people were great and nice to work with.
413-734-4980
Very professional
Very professional. I was impressed with everything about this dealership. They worked very hard to get me the vehicle I wanted at the price I could afford! The salesperson worked closely with the credit manager to help close the deal and...
413-734-4980
Very happy
Thanks for reaching out to me regarding my rattle issue and for spending the time today to try to figure it out. I like many people have been frustrated by other dealers when they can't duplicate an issue and frankly don't seem to care...
413-734-4980
Great customer service
Pleasant, honest and great customer service.
413-734-4980
Been great to us
We asked Marlon to see if he could find a car for my daughter and the next day he had the perfect car. He has been great and I will recommend him to everyone. You all have been great to us!
413-734-4980
Your ability to help us was impressive
We can't thank you enough for everything you did for us. Your ability to help us get into our 2007 Chevy Impala was impressive. You are polite, knowledgeable and sensitive. We were thrilled that you made our purchase so easy. You are...
413-734-4980
Seemed to go the extra mile to make sure we were happy
I brought my blue PT Cruiser into the shop. I just want to thank you for the professional way you executed your job. You kept us up to date every step of the way, until the car was ready for pick up. You seemed to go the extra mile to...
413-734-4980
VERY GOOD TO DEAL WITH
VERY GOOD TO DEAL WITH
413-734-4980
Top class
Not only are your vehicles top classes, but your employees are as well. I mean that in all sincerity.
413-734-4980
An expert in customer satisfaction
On this occasion, I am pleased to be writing you about one of your sales staff member, Igor. He is an expert in customer satisfaction.
413-734-4980
TOP HONORS SERVICE
I bought a 2006 Jeep Grand Cherokee from Lia ( a non-Jeep dealer) and had multiple problems with the vehicle and ended up breaking down on 91 south on a last saturday, brought the vehicle to the nearest Jeep dealer (Bertera Chrysler Jeep...
413-734-4980
They really valued my dollar
we all know that buying a car can be a tough thing to acomplish because of the game that is played, I bought a 2008 honda civic 3 days ago from bertera and I can't understand how they did it. I had a 2000 civic I wanted to trade with...
413-734-4980
Thanks Again!
Just picked my new Jeep from Igor Palgi at Bertera Chrysler Jeep in West Springfield. He did a wonderful job and we would recomend him and bertera to all our friends. Thanks again Igor
413-734-4980
We appreciate Bertera!
Anna and I were very much impressed with the courtesy of all employees at Bertera when we arrived to inquire about a car. We appreciate your time, patience and understanding. Eric and his trainee were very efficient and personable. Their...
413-734-4980
They put us in a car we love...
We just wanted to let you know how much we appreciate all your help with putting us in a vehicle that best suits our family. A special thanks to you Monty for dealing with shopping in the cold with a great personality as we all know. We...
413-734-4980
Maybe I'm Amazed!
A few weeks ago I went to your dealership to only price out a Dodge Grand Canyon. How much money and what the payments would be per month. My sales person was Steve; I did purchase a Caravan that night. Was amazed at the savings I got....
413-734-4980
Really simple
This is my 3rd vehicle in about 2 years I bought from bertera. I worked closely with Gabriel the general manager. The processe was smooth and easy i was in and out in a couple hours. They went up and above for exceptional customer...
413-734-4980
I wish every car buying experience were this easy
I was in need of a car for my daughter to go back to school because her's dies. I called Bertera Chrysler Jeep and spoke to the Gm (Gabriel) told him the situation and about how much money i wanted to spend and believe it our not the car...
413-734-4980
Attentive, Polite, Friendly & Very Helpful
We wanted to take a minute to let you know what a great salesman you have. We just purchased a 2005 Jeep from you and had Josh as our salesman. We had been in phone contact with multiple dealerships and Josh was the one who got us to...
413-734-4980
#1 Retail Volume Chrysler Dealer in MA!??
My congratulations and thanks to you and your entire dealership team for earning the distinction of being the #1 Retail Volume Chrysler Brand Dealer in the State of Massachusetts for 2006 with 474 new vehicle sales. Your team not only...
413-734-4980
A blessing during a difficult time
This is just a brief yet very inadequate means of expressing our gratitude to the service staff, especially to Deb. While on our vacation and 2,000 miles from home, our Dodge truck began to give us problems. The staff and Deb helped us...
413-734-4980
Have never been treated so nice
I have never been treated so nice, like I was treated at Bertera's in west Springfield. There were very courteous, kind, and caring and met all of our needs. We not only found the nicest people, we found professional's and friends. Thank you so much!
413-734-4980
DO NOT BUY YOUR VEHICLE FROM BERTERA
I purchased a car from Bertera and brought it back to them twice WITHIN 30 days. Each time they said nothing was wrong with it and told me to bring it to Toyota, "they would say the same thing". So I brought it to Toyota and at the time I brought it to them it went over 30 days. It turns out the car needed a new engine.
413-734-4980
thanks you for you highly valued business
thanks you for you highly valued business.
413-734-4980
I loved how everyone at Bertera was very accommodating
I appreciate Igor patience and understanding when I purchased my Jeep Grande Cherokee from you. I loved how everyone at Bertera was very accommodating to my father and me during our recent visit. My father can be a little difficult sometimes and you handled his questions like a champ. I plan on telling all of my friends and family about the wonderful people and service I received at Bertera, and i will definitely be back in the future. Thank you so much for everything!
413-734-4980
Above and beyond
Thank you for going above and beyond for customer satisfaction.
413-734-4980
Great job
I was greeted by Mark until a sales associate was available. Mark showed us two vehicles and handed us off to John. "Great Job" :)
413-734-4980
I love my jeep
I cant say enough about my recent purchase of my 2008 jeep wrangler,Kevin from internet sales got my in there and Igor closed the deal.I told Igor what I was looking for and what my terms were and he meant then all. I kept saying to my husband that this went to smooth but it did and it was great I love my jeep.
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