Esty's LLC
Furniture in Old Saybrook, CT
Furniture • Flowers & Gifts
Furniture in Old Saybrook, CT
Furniture • Flowers & Gifts
292 Main St,
Old Saybrook ,
CT
06475
UNITED STATES
Esty's LLC provides in Lamps, Candles, Clocks, and More. Serving in Old Saybrook, CT
860-388-3622
Based on 2 reviews
860-388-3622
I went to Esty's to buy a glass chimney for my hurricane lamp. They are pricey, but I support mom & pop shops and have given them business in the past years. Upon buying the fragile chimney for ~$10, I asked for a box.The owner said "no box" & then wrapped it in thin paper, assured me it would be fine & placed it, along with my base, into a brown paper bag. Upon opening the package at home I discovered a hairline crack in the glass. I returned to Esty's to find a new chimney. Not knowing if the crack occurred b/c it was placed in the bag with my base, I asked if she would work with me on the price of replacement. I was told no. I reminded her that it was not wrapped properly for which she stated it was. I reminded her I asked for a box, because this was a fragile piece and denied. As far as I'm concerned this breakage is part her fault. I didn't buy the replacement. Don't fall for this scam and make the same mistake I did. INSIST the purchase be wrapped in bubble wrap & boxed or walk away!!! She could have offered a $2 discount on the replacement & I would have been a happy customer. Now I'll never give her my business again.
860-388-3622
The best place for lamps and lampshades and gifts
Customers are treated with ultmost care. They take the time to professionally fit your lamp to the perfect shade. They can repair your lamp on site.Worldwide > United States > Old Saybrook, CT > Flowers & Gifts