Restaurants in Lancaster, PA
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Restaurants • Fast Food Restaurants
1533 Columbia Avenue,
Lancaster ,
PA
17603
UNITED STATES
Visit your local KFC at 1533 Columbia Avenue for a fresh batch of our world's best chicken. Hand breaded and freshly prepared! Our chicken isn't made the fast way or the easy way. It's made the hard way. Each fresh batch of the world’s best chicken starts with our cooks inspecting each individual piece. Then, our fresh chicken is carefully rolled 7 times in our secret blend of 11 herbs and spices before being rocked 7 times and then pressure cooked at a low temperature to preserve all the great taste we’re known for around the world. From our Original Recipe® along to our Extra Crispy™ chicken, home-style sides and buttermilk biscuits, we're here to meet your chicken needs all day long. Call us at (717) 393-5590 for some freshly prepared delicious, complete family meals at affordable prices.
Based on 1 reviews
Extremely poor service
Now, I always check my orders when I get fast food. I checked all my sides, but I thought, nah, any dingus can manage to count 10 pieces of chicken into a bucket. Apparently, not so much. Now, mistakes happen. I am never a jerk with the fast food folks, they have a somewhat stressful job, trying to manage custom orders and keep up with a busy drive through, but then, calling to correct the order, the manager, yes, the manager, chooses to be obnoxious about whether or not they screwed up. It wasn't even like we said, "Hey, jerk, ya screwed up my food!" Merely a little, "Hey, uh, we're missing half of our chicken, can you fix that so the whole family can eat?" Hell, I was a pizza guy. Even when I knew for certain that I'd delivered exactly what was ordered, if a customer called and complained we replaced it. At my expense in gas, time, and other deliveries. Just to keep the good will of the customer. I've been in customer service too long to believe the customer is always right. The customer is usually a jackass. Customers are what makes most jobs suck. But customers are also what makes paychecks possible. So, just an FYI, the KFC on Columbia Avenue in the city of Lancaster, PA, is lacking in both competence and customer service. At least tonight, on 10/19/2009 at 7:50 as I post this.American Express
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Worldwide > United States > Lancaster, PA > Restaurants