Doctor's Valuvision
Eye doctors & Optometrists in Bowling Green, KY
Eye doctors & Optometrists • Wholesalers
Eye doctors & Optometrists in Bowling Green, KY
Eye doctors & Optometrists • Wholesalers
2608 Scottsville Rd,
Bowling Green ,
KY
42104
UNITED STATES
270-782-2025
Based on 1 reviews
270-782-2025
I was appalled at the way I was treated during my most recent and FINAL time at ValuVision, especially since I have been a customer for SIX YEARS. The doctors were courteous, but once it came time to purchase my eye-glasses I was treated very rudely by employees and was repeatedly misled concerning the price of my eye-glasses and the nature of my insurance coverage. It took several conversations in the store and one over the phone to finally work out a situation in which I was able to buy eye-glasses. Each person gave me a different price, and everybody quoted a different deal that the store was offering. By the end of the day, the store had cheated me out of the buy one get one free deal that is standard when purchasing eyeglasses (originally quoted to me as well as being the case for the last six years) and insisted on charging me for a contact lens fitting which consisted solely of training a new employee on how to use a computer, not to mention I didn't purchase contacts. They do not care about you. Know that you are dealing with bureaucratically minded employees who do not know how to do something if they can't key it into a computer.
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