Evans Tire & Service Center Poway

Evans Tire & Service Center Poway

Auto Repair in Poway, CA

Auto Repair Auto Parts and Accessories

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Location

13205 Poway Road,
Poway , CA 92064 UNITED STATES

About Evans Tire & Service Center Poway

Evans Tire & Service Center is a privately owned business that prides itself on customer satisfaction and service. Evans Tire has been providing our customers with the highest standard of products and services since 1976. As Evans Tire's mission statement clearly vows, "We exist to provide the highest level of satisfaction for our customers, employees, and their families in a safe and professional environment," and that is exactly what we live by.

Our goal is to maintain those standards and give our customers the satisfaction that they are used to by providing them with all of the services that the major competitors do not provide, such as alignment, brakes, shocks, struts, and oil changes. By marketing Evans Tire and Service Centers as a one stop shop, not only has traffic increased, but customer confidence and positive feedback have grown exponentially. One way to gauge customer response is through the WOW program, a brain child of founder John Andonian and Marketing Director Jerome Hemmestad. The program is a team effort at all 18 stores, featuring a window wash and tire dressing before returning each vehicle, an upgraded waiting area with flat screen televisions and free Wifi access for customers, and a sticker providing a direct line of communication with John to express concerns and compliments on the service they were provided. Since the implementation of the WOW program seven years ago, customers' accessibility to share their experience is better than ever, boosting our Customer Service Index and customer morale while receiving service on their vehicles.

Our management team offers over 75 years of experience, and we strive to satisfy every customer that visits Evans Tire & Service Centers.

Reviews

Evans Tire & Service Center Poway 858-748-1120
13205 Poway Road,
Poway , CA 92064 UNITED STATES
$
Evans Tire & Service Center Poway 2

Based on 3 reviews

Evans Tire & Service Center Poway 858-748-1120
13205 Poway Road,
Poway , CA 92064 UNITED STATES
$
4 5

Great service!

My husband took his car here to get a hole in a tire plugged. He didn't have an appointment and it was the weekend, but they still took him. After a few hours, they called to say his car was ready and when he went to pay, they told him it was free! My husband was not expecting this and was pleasantly surprised.
posted at 01/28/09
Evans Tire & Service Center Poway 858-748-1120
13205 Poway Road,
Poway , CA 92064 UNITED STATES
$
1 5

avoid all together

I'm not sure if they do this to men also but as a female they saw me coming! I went in for a oil change and alignment and they called me back saying they couldn't do my alignment unless they fixed a few other things which added up to over $975.00. Then they told me if they went any further they couldn't stop because by law they can't let me drive my truck on the road which scared me cause I drive my son around everywhere! So I called my dad and they explained to him much more in detail and my dad told me to take somewhere close for a second opinion. So I did and it and it cost me a total of $60.00! So please women exspecially, DO NOT GO HERE!!! They are a rip off!!!!!
posted at 05/06/08
Evans Tire & Service Center Poway 858-748-1120
13205 Poway Road,
Poway , CA 92064 UNITED STATES
$
1 5

STAY AWAY

I bought tires for my daughters car. As I left the shop. I got 1/2 a block and the tire fell off in the middle of the street. After walking back and telling them what happed.I found the lug nuts on the ground all over the street as I walked back to meet the tow truck driver. back at the shop they tightened up the lugs and handed me the keys. I told them that there was damaged parts that the tow truck driver and I saw. The manager then put the car on the lift and still did not see anything. I had to show him. After a long talk he handed me the keys and said call corporate. So I did. Meet with the general manager and he put the car up on the lift. I showed him the gouges on the rim and the bent parts. After awhile I asked if he could at least bend the parts back and rebalance the tires. I drove away 6 1/2 hrs later with a car that was damaged and no compensation at all. Hows that for business?
posted at 05/07/08

Detail information

Company name
Evans Tire & Service Center Poway
Category
Auto Repair
Rating
2.0 (3 reviews)
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Evans Tire & Service Center Poway

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