Reviews

Based on 31 reviews

MitchSteinBerg

Great price

Great Experience Great Price Originally was shopping at toyota escondido but got jerk around and frankly lied to so called the poway toyota they had exact same model color and options. Gave me a better price without me revealing what I...

posted at 07/08/11

bonfire73

Great Experience!

Great Experience I've had numerous dealings with Poway Toyota and cannot imagine what launched this complaint. Poway Toyota is the one I recommend ABOVE all the others in the area that think nothing of "bait and switch". Today I spoke...

posted at 07/13/11

Michelle1190

AMAZING!

I bought a used Toyota from Poway Toyota back in August. On a road trip in December, it became apparant that there was some undercarriage damage to the vehicle that wasn't disclosed by the previous owner. Poway Toyota arranged to have...

posted at 07/13/11

lucky14

Easy to work with

We met Paul Girdlestone at Toyota Poway. He approached us with a smile, eager to show us a 2010 Venza that we were interested in. In the middle of the test drive the car was sold to another customer and we had to return it. However,...

posted at 07/14/11

haplesscab77

had a great experience

We had a great experience at Toyota Poway!! Bernard B. and J.R. were the professional business men that handled the sale of owning the car that we wanted!!!. All went extremely well from start to finish.. If you want real business in a...

posted at 07/14/11

whirlpool14

Excellent Service

Took my truck in over the weekend on Saturday. Very excellent service received by Sheri Ward. She was great! Also wanted to let everyone know that this dealership Service department is ran top notch. The Service Manager has been in Poway...

posted at 07/19/11

Ronnie18

Fast and Good Service

Thanks Guys. I appreciate the quick response getting my truck back on the Road. Rob, i also appreciate the follow up and help you also gave me. When i need the truck fixed fast you will be the guys i come too.

posted at 07/26/11

StellaS7

Glad We Went to Toyota of Poway!

we recently bought a jeep liberty and we're so glad we went to toyota of poway for our car! the service was great! Both Robert Bartolo and Alex Mattaliano were so nice, they really made the crazy car process a breeze. if you're looking to...

posted at 07/27/11

NatashasLife

Really Impressed!

Love this place. I wasn't looking forward to car shopping but Tommy S. and Robert made it soooo easy. They were honest and straight forward, even a little entertaining. I bought some extra stuff for my new ride and when I brought it...

posted at 07/27/11

JudyLau

No Gimmicks

Love this dealership Dan Pasenell at this dealership did a great job. No gimmicks. Emailed me cost and it was exactly that, including my trade in. Finance person was great as well. Could not have made this purchase any easier and ZERO...

posted at 06/28/11

NaomiShmidt

Best deals

Experienced in Auto Sales Selling All types of Auros from Cadilacs to Toyotes Will give you the best deal on any kind of Auto.

posted at 05/03/11

BrandonEnglert

Would shop with them again

They beat a lease deal on a Prius II that another dealership was running, and got me out of there quickly. It was about as painless as it could have been. The sales rep and sales manager didn't try to push anything on me and let me lead...

posted at 05/02/11

DarleneL10

Everything I Wanted and More!

Great Car, great customer service, great people. I was in a car accident back in November and I have been carless since.. I've been wanting to get a new car, but I just couldn't find the right one and not to mention I didn't want to...

posted at 07/26/11

BillNovak82

Love this place

I love this Dealer! I have been to Kearny Mesa Toyota & Crapy, I mean Mossy, and this is by far the best. The only downfall for me is that they are not the closest. Other than that, they are by far the best in my book. I have...

posted at 05/02/11

DianeKeating

Better prices and service

I really don't like going to the dealers for service because I typically have experienced high prices, poor service, and what I feel is dishonest business practices. I've been to Toyota of Poway before a few years ago and my experience...

posted at 07/08/11

KristieAnderson

Great service for many years

Happy Customer I have been buying and servicing my vehicles at Toyota of Poway for 15 years and have only one complaint. I have to drive 20 miles to get to their store. They should be at 5 stars they deal with probably 5k customers a...

posted at 06/28/11

Jshmidt339

Highest quality

I recently purchased my new 2011 Toyota at Poway. My purchasing experience from beginning to end was of the highest quality and delivered as promised. The salesperson Renee was respectful of my time and knowledgable of Toyota Products. ...

posted at 04/28/11

Stevehol8140

Thanks Bill and Toyota of poway

I bought a used car from here. My sale rep was named Miguel. He was a nice guy and not pushy at all. I purchases a 03 expedition that I thought was in good shape but without a warranty due to milage . When I was talking to the used car...

posted at 05/04/11

Phopkins

Very helpful and knowledgeable

Alan was very helpful and knowledgable and I got a great deal.

posted at 05/03/11

BrockMillsap

No hard selling

Poway Toyota had the best selection of used cars, but the deal on a new Prius with the exteded warranty was irresistable! Very helpful Sales Team with No Hard Selling. Im telling all my friends to shop here.

posted at 04/27/11

Stevehock757

Put me at ease

Coming in to Toyota of Poway was a little nerve wrecking. Until I was approached by Tom, the Salesman. He greeted me in a respectful funny way and put me at ease. Helped me find the exact car I wanted and made it an easy buying...

posted at 04/22/11

ConanHalbertThebarbarian

Amazing to work with

Alex was such an amazing salesman to deal with. He helpsme find the perfect car and helped me get the best deal from his managers. The management was actually very amazing to work with as well. Toyota of Poway completely changed my...

posted at 04/22/11

akunz

Terrible - Stay Away

I decided to give the place a try despite all the negative service feedback I hear from others who own toyota's First off, be careful, this place try's to charge you for service above what the actual service hours are. In one instance they attempted to charge me for two hours of labor to install a Mass Air Sensor that is very accessible, held on by two screws and a single wiring harness. In all, with no experience, it took me 15 minutes to replace myself.

The second issue, was you get charge for a whole lot of work that never gets done. I had the 60K service for over $1000K. None of my CV joints where lubricated as was supposed to be. And to top it off, the place breaks my door handle. And because I didn't notice it right away, they tell me I broke it.

If you do go here, check your service closely and inspect very closely and run through exactly what they did. Do NOT take their word for it. Also, do not listen to the service agents. They try and make you buy things you don't need for a ridiculous price.

posted at 05/17/11

AlexTruman

No pressure

Just purchased a Toyota Tacoma from Toyota of Poway and couldn't be happier. Received prices from 3 different stores and they were the cheapest (by $2000.00) with the least pressure. I received the first price from them and when I came back they did exactly what they said. I noticed they had some bad reviews, but they are under new ownership now and my experience was excellent. I would definetly go back. No pressure care buying experience!

posted at 05/24/11

LonnieShep

10 stars!

Just service my 2008 tacoma there today for oil change and engine light repair and everything was great!
Tiffany helped me out today and she was the best person I have ever dealt with at any dealership. She made everything so easy and she was so excited and enthusiastic. Give here 10 stars!

posted at 05/24/11

JudyLaurs

Amazing dealers!

Amazing dealers!!!! I bought a 2011 camry here on dec 29th 10, tough negotiation, but finally got a unbeatable deal. Even though my credit score is low, based on my payment history of my other toyota suv, I got 0% interest. Every department tried help me. I would definitely recommend this place to friends.

posted at 06/02/11

HollyC

Truly a blessing

Toyota of Poway was awesome when it came to helping my family find the car that we were looking for. We even told them the payments that we wanted and the price and they met us exactly where we wanted to be met. A few weeks after we purchased the used car, we noticed the brakes were wobbling at higher speeds. I called Alex (our salesman) and he immediately got our car in to repair. Not only did they fix the problem in under an hour, but they cut the rotors and replaced the brake pads at NO COST to me! Even though this problem was not covered under the warranty, they fixed it for free anyways. That is what i call customer service and integrity at its best. Thank you Alex and thanks to Toyota of Poway for blessing our family!

posted at 06/06/11

ElizaLynch

I recommend heading to Toyota of Poway

After shopping around for a while I finally purchased our new Avalon from Toyota of Poway. The main reason I ended up buying from Poway was the customer service. I worked with Alex Mattaliano who was very knowledgeable and not pushy. It was a nice change from other dealerships I recently shopped at. The finance manager (Al) was helpful and knowledgeable. Over the years I have purchased many cars, this was the first time in a long time I actually left a car dealership and didn't feel like someone just robbed me. If you are looking for a toyota I recommend heading to Poway.

posted at 06/09/11

DeniseMcClure

Great deal

I really liked the way the Avalon looked so we decided to test drive it. We went to Kearny Mesa and Mossy and their sales departments were terrible!!!!! First - we couldn't get anyone to help us. They seemed really put out when we wanted to test drive a car. And they were rude. The time i spent waiting around for someone to talk to me in finance - was not worth it! We found that the finance people actually cared less about customer service than the sales people did. So we were going to give up until a friend told me to check out the dealership in Poway. I swear i was ready to start from scratch and find another make of car until i went here. The sales people were friendly and actually knew what they were talking about. They even stayed late taking care of us and made sure we got everything we needed. This place was a life saver! - i got a great deal!....and i LOVE my car!!!!!!

posted at 06/15/11

JoseGonzalez72

Excellent job

At Toyota of Poway, very good services ! Paul did a EXCELLENT job on showing me the car, explaining details of everything, nice and comfortable. I had a great experience.

posted at 06/21/11

ScottHicks

WOW!

WOW I FOUND A CAR BUYERS HEAVEN!! The staff was great sraight forward they even told me they were making a good deal on me. The sales guy even invited me over to his house for a BBQ. I was shocked by just how cool the staff was at his party. They told me about how horrible 10% of the customers are He said they just beg cry and complain in an effort to get a better deal. I noticed that a few people on here wrote a bad complaint. I love the cheapskate that wanted free tires because he wore his out? All to often people whine and cry because they do not get their way!! I must say that they proably handle a few thousand customers a month which are proably as blown away by just how nice they are. So if your what they call a grinder or a jack or just a cheapskate go somewhere else and complain about them!! These are some cool cats that get paid for selling not showing if you want to look at cars go to the car show