Auto Parts and Accessories in Parsippany, NJ
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Auto Parts and Accessories • Gas & Service Stations • Auto Repair
1449 Route 46 East,
Parsippany ,
NJ
07054
UNITED STATES
Visit your local Pep Boys Auto Service & Tire Center on 1449 Route 46 East. Your one-stop destination for all car, truck, or SUV needs. Our same-day services include auto repair and maintenance, oil changes, new and discount tires, tire services, brake repair, battery replacement, inspection, towing, roadside assistance, and other service appointments. We also service hybrid and electric vehicles. With over 100 years of experience, you can count on our expert mechanics and ASC-certified technicians to service your vehicle properly. Give us a call and book an appointment today!
973-541-1030
Based on 16 reviews
973-541-1030
Waste of time
I made an appointment 1 week ago and I go there today for my appointment and the rude guy tells me I dont have one. I say well I just called to confirm and the guy told me I was there. Well your not here and we cant see you today....
973-541-1030
Rt. 46 PEP Boys Service Shop - Never
I should have paid attention to the Insider Pages reviews on this PEP Boys facility I read yesterday- but I thought an oil change on a weekday morning would be uncomplicated. I brought work with me - so when they estimated 1.5 hrs I was...
973-541-1030
Unskilled and Unprofessional
Stay away from this place. Poor workmanship and customer service. I had an alignment done here. After they had my car all day, they called at closing time that it was done. When I picked the car up, the steering wheel was way off center....
973-541-1030
cheating
I went to this shop for safety check for my car. After inspecting they told my struts are damaged and needs to be replaced and it will cost approx. 1200 dollars. He told if i do not replace it will damage other car parts and have other...
973-541-1030
EXTREMELY PATHETIC!
My daughter's car had some issues. We, the parents,\r
973-541-1030
Horrible... Don't waste time or money!!!
I brought my car here to get an oil change and plug a tire. Not only were they extremely rude and unfriendly, but they took over 3 and half hours to finish. I will never take my car here again! Please save yourself the time and hassle and...
973-541-1030
If I could pick a lower rating I would!
I couldn't be more disgusted with the Pep Boys employees in Parsippany. I took a car in for a simple bearings job. They told me it would take 2 and a half hours. No problem. 5 hours later I find myself standing in the parking lot still waiting...Still fine...I have time, annoying but ok. Upon checking out my car after the job was done I notice new scratches on my back lights. When I approach the manager about it, he tells me that there is no way his drivers could have done that and they would have told him if they had....yeah right! What's even more frustrating is that while I was standing and waiting in the parking lot I saw one of the Pep Boy's employees back the company van into another van behind him....luckily it was another company van so I didn't say anything. Obviously the manager said he wasn't notified about that one either...well no duh!My frustration doesn't lie with the fact that I didn't receive any free service or even the opportunity for them to cover the new scratches
973-541-1030
Good Service. They always take care of you
We use them for our fleet which means we have 7 cars which get heavily used in and out of their shop through the year. Good prices and good service. Once an a while they have to do a redo because a part is bad out of the box, but they will always make sure it is right. I have nothing but positive feedback to give on this shop. Also, we have never had our cars damaged there.
973-541-1030
Unprofessional
Try as I might, I can't say a single good thing about those guys. From the monkeys in the garage, to the monkey garage manager who looks and acts like his mug shot should be in the post office and stinks of cigarettes, to the idiot salespeople who apparently have better things to do than help customers, I'd rather take the car, and will, elsewhere. This place should be razed. Anyone who is happy with their service should have their head examined. I can only conclude that the happy customer likes being ripped off.
973-541-1030
exceeded the work needed and installed a nonstandard part that failed
I took my Saab 95 wagon in because the front brakes had locked. It turns out the brake booster had failed. Around noon, I called to see if the car was ready. They said it was almost ready, so I went over. At 3 p.m., the wheels were still off. It was ready around 4 p.m. Part of the charge included new rear brake pads and rotors. I asked about that. The mechanic said the old ones were rusty and the pads were nearly gone. My home garage in Vermont always notes when pads or rotors are about to need replacement, and they hadn't noted that, so I was suspicious, but I also needed to drive home, four hours away, so I didn't insist they remove the charge. As soon as I drove off, I noticed a hissing noise that hadn't been there before. Two days later, both the front and rear brakes locked. My home Saab dealer discovered PepBoys had installed a non-Saab booster, and it had already failed. They did say the same thing might happen to a Saab booster. They also said the hissing noise wa
973-541-1030
Morons work at pep boy's Rt46 Parsippany
I asked about the cost to replace the muffler and exhust pipes on a 98 Honda Civic. The guy tells me it will cost between $400-900 dollars. The price at the shop next to me installed (they use quality parts) is $250. Other places charge between $189 - $225. I don't think pep boys would gouge people like that just that the person I spoke to knows nothing about cars, parts or labor. He also told me they don't do welding if it needs that. Dude, ever hear of hangers?
973-541-1030
Always Do a Good Job with Fair Price
Have maintained my car there since they opened the store there. Very busy local place with good service. They started out only doing tires & oil repairs & brakes, then expanded into doing other work like starters, etc. Some more complicated repairs are a bit more pricey, but still fair. If they make a mistake (no one is perfect in hihg volume business), they fix it no problem. They've done all sorts of work for me with a positive outcome each time. Highly recommend.
973-541-1030
EXTREMELY PATHETIC!
My daughter's car had some issues. We, the parents,
973-541-1030
Horrible... Don't waste time or money!!!
I brought my car here to get an oil change and plug a tire. Not only were they extremely rude and unfriendly, but they took over 3 and half hours to finish. I will never take my car here again! Please save yourself the time and hassle and go somewhere else!!!!
973-541-1030
Rt. 46 PEP Boys Service Shop - Never
I should have paid attention to the Insider Pages reviews on this PEP Boys facility I read yesterday- but I thought an oil change on a weekday morning would be uncomplicated. I brought work with me - so when they estimated 1.5 hrs I was willing to wait. When the ordeal was over, 2.5 hours had gone by - and the mechanic staff had spent 20 minutes debating how to access the filter on my very common make Toyota, and a tech had spent 7 minutes banging on the bottom of my car with a wrench for no apparent reason. Management is completely disengaged - time estimates given are completely off-the-mark, and the customer service level is nonexistent (they couldn't care less). That said - PEP boys on route 46 still stocks fine auto parts in their retail section - just don't use their mechanic shop - ever - unless stress and wasted time are something you enjoy.
973-541-1030
cheating
I went to this shop for safety check for my car. After inspecting they told my struts are damaged and needs to be replaced and it will cost approx. 1200 dollars. He told if i do not replace it will damage other car parts and have other risks. He urged me to do this without giving me a chance to think. I agreed to replace and asked the guy if there is any discounts for this, he told no discount at all. I payed the amount, after coming to home i checked in online and found there is 50% discount on labour charges. I went back and told about the online discount, he said he cannot give now due to the transaction is complete.American Express
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Worldwide > United States > Parsippany-Troy Hills, NJ > Auto Parts and Accessories
