Dan Marc Appliance

Dan Marc Appliance

Local Services in Hillside, Fairfield

Local Services Appliances & Repair Hardware

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Location

23 Just Rd,
Hillside , Fairfield 07205 UNITED STATES

About Dan Marc Appliance

Since 1984, Dan Marc Appliance has provided dependable service to our customers. Dan Marc Appliance meets the highest performance standards in the business, from employee training to customer care. Today, we have 27 certified technicians and a knowledgeable office staff to meet your appliance service and parts needs. Dan Marc Appliance technicians are trained and authorized by several leading appliance manufacturers such as Whirlpool, Maytag, Kitchen Aid Jenn Air, Amana, Roper, Electrolux, Frigidaire, Bosch, Marvel, U-Line, Viking and more.

Reviews

Dan Marc Appliance 973-226-1000
23 Just Rd,
Hillside , Fairfield 07205 UNITED STATES
$
Dan Marc Appliance 2.8846153846154

Based on 26 reviews

Dan Marc Appliance 973-226-1000
23 Just Rd,
Hillside , Fairfield 07205 UNITED STATES
$
1 5

--ZERO STARS-- /took the work day off for an 11am-2pm service call/I called and confirmed it at 10:30 am/at 2:30 tech left message on my husband's voice mail that we would have to reschedule for following Monday (it is Wed before fourth of July and appt was made last Friday). I am furious and disgusted to say the least as I have a brand new dishwasher with stagnant water sitting in the bottom of it and stinking up my kitchen. Their reschedule consists of them calling me Friday pm with a time for Monday--...hmmm..guess they forgot some other people have to work too. All the girl on the phone can say is "sorry." No mention of tech calling to make this right--no mention of anyone trying to help accomodate us at this point, though we waited the whole day for him. Somehow I'm supposed to roll through the holiday week and take more time off to wait for them whenever they feel like showing up on Monday. I am beyond furious and I never get upset at things like this. To me it just seems like terrible service rendered by poorly managed people who really don't have any consideration for their customer. I have to use this company because of the warranty, but if I had a choice, I would not. You can also bet that If I performed by job at this capacity, I would be promptly fired. Oh yeah, my boss cares about his clients.
posted at 07/03/13
Dan Marc Appliance 973-226-1000
23 Just Rd,
Hillside , Fairfield 07205 UNITED STATES
$
1 5

THE WORST!!!!

I agree with bwenglish!! If there were negative stars that's what I would have chosen!
AWFUL AWFUL AWFUL!!! The worst, most incompetent customer service I have ever had to deal with it. We had the appt scheduled for today from 1-4 pm...
posted at 08/01/11
Dan Marc Appliance 973-226-1000
23 Just Rd,
Hillside , Fairfield 07205 UNITED STATES
$
5 5

I like your services!

Your technician was most through and pleasant.
I felt very sure, that he was doing a great job.
If the need arises, i would call you again.
J.B.
posted at 04/13/11
Dan Marc Appliance 973-226-1000
23 Just Rd,
Hillside , Fairfield 07205 UNITED STATES
$
4 5

Stay open on weekends, please!

Time is a problem! More services on weekends. At present - none! P.S.
posted at 03/28/11
Dan Marc Appliance 973-226-1000
23 Just Rd,
Hillside , Fairfield 07205 UNITED STATES
$
5 5

The best service!

My family went through three service providers and waited six month until finally Ted came and fixed our refrigerator in an hour. He was the best! Highly recommended!!! T.T
posted at 03/27/11
Dan Marc Appliance 973-226-1000
23 Just Rd,
Hillside , Fairfield 07205 UNITED STATES
$
1 5

worst service ever

Unfortunately I purchased a Bosch dryer from PC Richards, both of which was a mistake. I have this machine for 13 months and now am at the mercy of Dan Mark appliance to get it repaired. After having to wait a week for a technician to...
posted at 02/20/11
Dan Marc Appliance 973-226-1000
23 Just Rd,
Hillside , Fairfield 07205 UNITED STATES
$
1 5

Horrible Service

Don't bother with this company. First visit tech diagnosed the problem in 2 minutes. Machine needed an igniter. Part will be ordered. Part took 2.5 weeks to come in. You call for an update you get a receptionist who is so rude and...
posted at 07/13/10
Dan Marc Appliance 973-226-1000
23 Just Rd,
Hillside , Fairfield 07205 UNITED STATES
$
5 5

I love dealing with this company!

Mike was extremely helpful in determining the correct parts to order for my refrigerator. He was also patient in placing the order directly with Frigidaire.
posted at 06/20/11
Dan Marc Appliance 973-226-1000
23 Just Rd,
Hillside , Fairfield 07205 UNITED STATES
$
5 5

This company is the best to me!

Tech was neat and professional. Pleasure to have in my house!
posted at 05/30/11
Dan Marc Appliance 973-226-1000
23 Just Rd,
Hillside , Fairfield 07205 UNITED STATES
$
4 5

Terrible

It's been one month with a broken dryer. Several service calls, waiting a week or more for appointments, waiting another week or more for parts, now they won't help move the unit on the service call!

Today they show up and the repairman...
posted at 03/07/11
Dan Marc Appliance 973-226-1000
23 Just Rd,
Hillside , Fairfield 07205 UNITED STATES
$
4 5

TERRIBLE

Both the office staff and technicians were rude and abusive.
After 5 visits by a total of three "technicians" my oven was left useless and unrepairable. I was having trouble with the upper oven in a dual wall oven unit. The lower oven was...
posted at 05/30/10
Dan Marc Appliance 973-226-1000
23 Just Rd,
Hillside , Fairfield 07205 UNITED STATES
$
4 5

I like this repair company!

Clean and professional job! Works and sounds like new. Technician came on time and did a good job. S.F.
posted at 04/21/11
Dan Marc Appliance 973-226-1000
23 Just Rd,
Hillside , Fairfield 07205 UNITED STATES
$
4 5

Top notch professional!

This technician was very helpful. He came on time and was very thorough. He even cleaned after himself!. Top notch professional! Thank you
posted at 04/25/11
Dan Marc Appliance 973-226-1000
23 Just Rd,
Hillside , Fairfield 07205 UNITED STATES
$
4 5

worst customer service ever!!!!

initial contact with the receptionist should be the indicator that they are awful. First contact says it all. I have used this company before because they are a certified Viking repair company, but even as a last resort, do not use...
posted at 02/13/11
Dan Marc Appliance 973-226-1000
23 Just Rd,
Hillside , Fairfield 07205 UNITED STATES
$
4 5

Worst customer service ever

If I could leave negative stars I would. I imagine their hiring process is finding people that can treat customers the worst. I know in customer service it's hard to be polite if the other person is being nasty, which I wasn't until...
posted at 07/09/11
Dan Marc Appliance 973-226-1000
23 Just Rd,
Hillside , Fairfield 07205 UNITED STATES
$
4 5

Customer Service NOT!

Dan Marc has rude, untrained customer service reps and the company if you can call it that, does not stand behind their service repiars!

Do not use this business.
posted at 04/20/11
Dan Marc Appliance 973-226-1000
23 Just Rd,
Hillside , Fairfield 07205 UNITED STATES
$
1 5

Horrible Service

Don't bother with this company. First visit tech diagnosed the problem in 2 minutes. Machine needed an igniter. Part will be ordered. Part took 2.5 weeks to come in. You call for an update you get a receptionist who is so rude and...
posted at 07/14/10
Dan Marc Appliance 973-226-1000
23 Just Rd,
Hillside , Fairfield 07205 UNITED STATES
$
1 5

worst customer service ever!!!!

initial contact with the receptionist should be the indicator that they are awful. First contact says it all. I have used this company before because they are a certified Viking repair company, but even as a last resort, do not use...
posted at 02/14/11
Dan Marc Appliance 973-226-1000
23 Just Rd,
Hillside , Fairfield 07205 UNITED STATES
$
5 5

Great Service Company

Tech went above and beyond to help fix my problem with my freezer. He is very courteous, polite and a pleasure to have him fix my appliances.
posted at 01/18/11
Dan Marc Appliance 973-226-1000
23 Just Rd,
Hillside , Fairfield 07205 UNITED STATES
$
1 5

Don't call..........Horrible service.

If you want to get your appliance repaired........do not call this company. Complete joke!!

I have been trying to get my dryer repaired since Dan Marc first came out on 11/11. It has now been 5 weeks. They have been out 3 times. ...
posted at 11/11/10
Dan Marc Appliance 973-226-1000
23 Just Rd,
Hillside , Fairfield 07205 UNITED STATES
$
1 5

Worst Appliance Service Company EVER

This company informed me that they were a certified servicer of SubZero. They came to my house, and after 10 minutes of inspections, said they were NOT a certified SubZero specialist and handed me a bill for a service call. I refused to...
posted at 06/18/10
Dan Marc Appliance 973-226-1000
23 Just Rd,
Hillside , Fairfield 07205 UNITED STATES
$
1 5

Horrendous Service

My wash machine needed to be serviced. Got their number from the Frigidaire, and the trouble began. First of all, they won't tell you until the day of when they are actually coming. If you work outside of home, how do you even plan a...
posted at 03/26/10
Dan Marc Appliance 973-226-1000
23 Just Rd,
Hillside , Fairfield 07205 UNITED STATES
$
1 5

Worst Service EVER

Our 2 month old washer broke almost a month ago. We went through Lowes and they told us to call Dan Marc. The service guy came out 3 weeks ago and took the washer apart. He said he had to order a part, so that was going to take a week. 3...
posted at 09/25/10
Dan Marc Appliance 973-226-1000
23 Just Rd,
Hillside , Fairfield 07205 UNITED STATES
$
2 5

Fast Visit but Slow Service

My refrigerator didn't work, looked up factory service on Amana website and chose Dan Marc. They showed up that afternoon as promised and quickly diagnosed the problem as a broken thermostat. This thermostat is used on manay Amana,...
posted at 03/21/10
Dan Marc Appliance 973-226-1000
23 Just Rd,
Hillside , Fairfield 07205 UNITED STATES
$
5 5

This company is one of the best!

On time, courteous and very efficient! Great service! Would recommend
posted at 05/03/11
Dan Marc Appliance 973-226-1000
23 Just Rd,
Hillside , Fairfield 07205 UNITED STATES
$
1 5

Worst of the Worst!!

Horrible! Worst customer service ever experienced and completely incompetant and unprofessional repairmen. Do yourself a favor and do NOT use this company!!
posted at 05/12/11

Detail information

Company name
Dan Marc Appliance
Category
Local Services
Rating
2.9 (26 reviews)
Tags
washer repair,  dryer repair,  refrigerator repair appliance parts supplier
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Dan Marc Appliance

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