Dan Marc Appliance
Local Services in Hillside, Fairfield
Local Services • Appliances & Repair • Hardware
Local Services in Hillside, Fairfield
Local Services • Appliances & Repair • Hardware
23 Just Rd,
Hillside ,
Fairfield
07205
UNITED STATES
Since 1984, Dan Marc Appliance has provided dependable service to our customers. Dan Marc Appliance meets the highest performance standards in the business, from employee training to customer care. Today, we have 27 certified technicians and a knowledgeable office staff to meet your appliance service and parts needs. Dan Marc Appliance technicians are trained and authorized by several leading appliance manufacturers such as Whirlpool, Maytag, Kitchen Aid Jenn Air, Amana, Roper, Electrolux, Frigidaire, Bosch, Marvel, U-Line, Viking and more.
973-226-1000
Based on 26 reviews
973-226-1000
--ZERO STARS-- /took the work day off for an 11am-2pm service call/I called and confirmed it at 10:30 am/at 2:30 tech left message on my husband's voice mail that we would have to reschedule for following Monday (it is Wed before fourth of July and appt was made last Friday). I am furious and disgusted to say the least as I have a brand new dishwasher with stagnant water sitting in the bottom of it and stinking up my kitchen. Their reschedule consists of them calling me Friday pm with a time for Monday--...hmmm..guess they forgot some other people have to work too. All the girl on the phone can say is "sorry." No mention of tech calling to make this right--no mention of anyone trying to help accomodate us at this point, though we waited the whole day for him. Somehow I'm supposed to roll through the holiday week and take more time off to wait for them whenever they feel like showing up on Monday. I am beyond furious and I never get upset at things like this. To me it just seems like terrible service rendered by poorly managed people who really don't have any consideration for their customer. I have to use this company because of the warranty, but if I had a choice, I would not. You can also bet that If I performed by job at this capacity, I would be promptly fired. Oh yeah, my boss cares about his clients.
973-226-1000
THE WORST!!!!
I agree with bwenglish!! If there were negative stars that's what I would have chosen!
973-226-1000
I like your services!
Your technician was most through and pleasant.
973-226-1000
Stay open on weekends, please!
Time is a problem! More services on weekends. At present - none! P.S.
973-226-1000
The best service!
My family went through three service providers and waited six month until finally Ted came and fixed our refrigerator in an hour. He was the best! Highly recommended!!! T.T
973-226-1000
worst service ever
Unfortunately I purchased a Bosch dryer from PC Richards, both of which was a mistake. I have this machine for 13 months and now am at the mercy of Dan Mark appliance to get it repaired. After having to wait a week for a technician to...
973-226-1000
Horrible Service
Don't bother with this company. First visit tech diagnosed the problem in 2 minutes. Machine needed an igniter. Part will be ordered. Part took 2.5 weeks to come in. You call for an update you get a receptionist who is so rude and...
973-226-1000
I love dealing with this company!
Mike was extremely helpful in determining the correct parts to order for my refrigerator. He was also patient in placing the order directly with Frigidaire.
973-226-1000
This company is the best to me!
Tech was neat and professional. Pleasure to have in my house!
973-226-1000
Terrible
It's been one month with a broken dryer. Several service calls, waiting a week or more for appointments, waiting another week or more for parts, now they won't help move the unit on the service call!
973-226-1000
TERRIBLE
Both the office staff and technicians were rude and abusive.
973-226-1000
I like this repair company!
Clean and professional job! Works and sounds like new. Technician came on time and did a good job. S.F.
973-226-1000
Top notch professional!
This technician was very helpful. He came on time and was very thorough. He even cleaned after himself!. Top notch professional! Thank you
973-226-1000
worst customer service ever!!!!
initial contact with the receptionist should be the indicator that they are awful. First contact says it all. I have used this company before because they are a certified Viking repair company, but even as a last resort, do not use...
973-226-1000
Worst customer service ever
If I could leave negative stars I would. I imagine their hiring process is finding people that can treat customers the worst. I know in customer service it's hard to be polite if the other person is being nasty, which I wasn't until...
973-226-1000
Customer Service NOT!
Dan Marc has rude, untrained customer service reps and the company if you can call it that, does not stand behind their service repiars!
973-226-1000
Horrible Service
Don't bother with this company. First visit tech diagnosed the problem in 2 minutes. Machine needed an igniter. Part will be ordered. Part took 2.5 weeks to come in. You call for an update you get a receptionist who is so rude and...
973-226-1000
worst customer service ever!!!!
initial contact with the receptionist should be the indicator that they are awful. First contact says it all. I have used this company before because they are a certified Viking repair company, but even as a last resort, do not use...
973-226-1000
Great Service Company
Tech went above and beyond to help fix my problem with my freezer. He is very courteous, polite and a pleasure to have him fix my appliances.
973-226-1000
Don't call..........Horrible service.
If you want to get your appliance repaired........do not call this company. Complete joke!!
973-226-1000
Worst Appliance Service Company EVER
This company informed me that they were a certified servicer of SubZero. They came to my house, and after 10 minutes of inspections, said they were NOT a certified SubZero specialist and handed me a bill for a service call. I refused to...
973-226-1000
Horrendous Service
My wash machine needed to be serviced. Got their number from the Frigidaire, and the trouble began. First of all, they won't tell you until the day of when they are actually coming. If you work outside of home, how do you even plan a...
973-226-1000
Worst Service EVER
Our 2 month old washer broke almost a month ago. We went through Lowes and they told us to call Dan Marc. The service guy came out 3 weeks ago and took the washer apart. He said he had to order a part, so that was going to take a week. 3...
973-226-1000
Fast Visit but Slow Service
My refrigerator didn't work, looked up factory service on Amana website and chose Dan Marc. They showed up that afternoon as promised and quickly diagnosed the problem as a broken thermostat. This thermostat is used on manay Amana,...
973-226-1000
This company is one of the best!
On time, courteous and very efficient! Great service! Would recommend
973-226-1000
Worst of the Worst!!
Horrible! Worst customer service ever experienced and completely incompetant and unprofessional repairmen. Do yourself a favor and do NOT use this company!!Worldwide > United States > Fairfield, AL > Appliances & Repair
