SERVPRO of Hancock County

SERVPRO® understands the anxiety that comes when a water or fire damage event hits your home or business. Our professionally trained staff is accustomed to handling these emergencies, and we strive to minimize the disruption for you so you can get back to normal life, soon. We’re a trusted leader in fire and water cleanup, restoration services, pathogen and biohazard cleaning, and more. Founded in 1967, the SERVPRO franchise system has a network of more than 1,900 individually owned and operated franchises responding to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Let us take the worry for you, and make it “Like it never even happened.”



Why should you choose SERVPRO® of Hancock County to assist with your restoration needs?

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge and experience to restore your property. Our training program includes the following:

· IICRC Training

· Employee Certification Training

· Initial Franchise Training

· e-Learnings

· Continuing Education Classes



IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.



Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO® Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

· Crew Training

· Fire Restoration

· Water Restoration

· Carpet & Upholstery Cleaning



Initial Franchise Training

A 15-day hands-on course at the SERVPRO® Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

· Fire Restoration

· Water Restoration

· Carpet & Upholstery Cleaning

· Mold Mitigation



E-Learnings

All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.



Continuing Education Classes

SERVPRO® of Hancock County offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

· Water Damage Restoration

· Fire Damage Restoration

· Understanding Mold in the Restoration Industry

· Restorative Drying for Loss Control

· Mitigation Awareness Response Seminar (non-credit course)

Our caring staff is available 24/7 to help! Call us at 419-299-3774 with any questions!