Infinity Customer Care Solutions

Infinity Customer Care Solutions

Business Consulting and Services in Monroeville, PA

Business Consulting and Services

Contact us

Location

300 Oxford Drive, Suite 150
Monroeville , PA 15146 UNITED STATES

About Infinity Customer Care Solutions

ICCS was formed in December of 2015 as a premium provider of a full menu of outsourced customer care programs. The president of ICCS, Shawn Hoover, had previously spent over 20 years as president of a very successful telemarketing firm. He then expanded his program offerings and launched ICCS at the end of 2015 so as to offer businesses a much broader array of customer services.

ICCS strives to be a leader in the customer service field by providing critical business services while building solid relationships with their customers for our clients.

Reviews

Infinity Customer Care Solutions 844-382-4227
300 Oxford Drive, Suite 150
Monroeville , PA 15146 UNITED STATES
$
Infinity Customer Care Solutions 5

Based on 6 reviews

Infinity Customer Care Solutions 844-382-4227
300 Oxford Drive, Suite 150
Monroeville , PA 15146 UNITED STATES
$
5 5

Infinity Customer Care Solutions's personal project consultant and their professional system kept our company's campaign in motion and on track. It was nice to know that when internally we got caught up in the day to day we had an outsourced partner gathering the market research we needed to make the right decisions.
posted at 05/15/17
Infinity Customer Care Solutions 844-382-4227
300 Oxford Drive, Suite 150
Monroeville , PA 15146 UNITED STATES
$
5 5

Infinity Customer Care Solutions have not only improved many of our efficiencies in regard to phone metrics and order processing, but their accuracy rates have been unbelievable! It's made my job a lot easier and our customers voiced their appreciation with higher than 90% satisfaction rates in our latest customer surveys.
posted at 04/20/17
Infinity Customer Care Solutions 844-382-4227
300 Oxford Drive, Suite 150
Monroeville , PA 15146 UNITED STATES
$
5 5

In our many years of working with Infinity Customer Care Solutions, they have proven to be easy to work with, cost effective, efficient and effective in driving results.
posted at 03/24/17
Infinity Customer Care Solutions 844-382-4227
300 Oxford Drive, Suite 150
Monroeville , PA 15146 UNITED STATES
$
5 5

Before we engaged Infinity Customer Care Solutions, we had a lot of great ideas and concepts, but they were going in every direction possible. Then we hired them as our marketing managers, and they put all of these ideas together and added their marketing experience, to develop a strategy that is finally getting implemented.
posted at 02/15/17
Infinity Customer Care Solutions 844-382-4227
300 Oxford Drive, Suite 150
Monroeville , PA 15146 UNITED STATES
$
5 5

I wanted to let you know that based on the success of the telemarketing this year, I am intending on doing 8 telemarketing campaigns (10 days each) with Infinity Customer Care Solutions during 2014. I haven't got the dates etc yet but I will give you plenty of notice and will liaise with you accordingly to plan them in. For each campaign we would like Infinity Customer Care Solutions as they are just FANTASTIC!
posted at 01/17/17
Infinity Customer Care Solutions 844-382-4227
300 Oxford Drive, Suite 150
Monroeville , PA 15146 UNITED STATES
$
5 5

Excellent and would recommend Infinity Customer Care Solutions without hesitation. Good communication, excellent reporting systems and above all – excellent results. A pleasure to work with.
posted at 12/27/16

Detail information

Company name
Infinity Customer Care Solutions
Category
Business Consulting and Services
Rating
5.0 (6 reviews)
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Infinity Customer Care Solutions

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