Parlance Corporation

Parlance Corporation has delivered groundbreaking call handling solutions to large enterprises for more than 20 years. We help improve caller experiences and increase agent and operator productivity with innovative call automation and IVR solutions that emulate a live operator. Parlance Operator Assistant® solutions are specifically designed to deliver a natural and intuitive caller experience, and come as a fully managed service for ongoing performance assurance. Manage growing call volumes, centralize switchboard and/or contact center operations, improve service levels, and provide single number access to the entire voice network from one comprehensive solution.