Reviews

Based on 65 reviews

Irma G.

If you want to get your phone fixed this place is the one. Great customer service, they have the part in stock and didn't take too long. Thank you so much you guys DMV wireless.

posted at 01/19/17

Gloria J.

I needed a new iPhone camera and flashlight. Tried 3 other places closer to my office, but they did not have parts. Then I tried DMV Unlocked. They got the job done while I went to lunch for less than other places would charge. Works perfectly. And the brothers that run the place were extremely nice on top of it all. Highly recommended.

posted at 01/18/17

Johanna O.

Excellent service. Ipad screen was cracked looks brand new

posted at 12/26/16

Shirley J.

These guys are great and professional. They really know how to engage and interact with their customers and keep it consistent when it comes to keeping the customers satisfied!

posted at 12/21/16

Earlene D.

Brought my phone in to get the screen repaired, had it done in less than an hour. Top notch service, would recommend to anyone! Plus the repair comes with a 90 day warranty! Quality work, thanks Haq!

posted at 10/07/16

Isabelle W.

Great service and always affordable price.

posted at 09/15/16

Yasmin F

They were very friendly and did a great job repairing the screen on my iPhone 6. I also bought a glass screen and case to protect my phone from future damage. I would definitely recommend them to friends and family and use them again.

posted at 09/12/16

Charlie V.

Amazing customer service. They fixed my phone within minutes and were cheaper than anyone. This company is truly awesome. Great service and price!

posted at 08/08/16

Dennis S.

Excellent service and fair trade in value. Way more than Best Buy and even online! In and our within 5 minutes!!! I highly recommend.

posted at 07/26/16

Fidel M.

The best phone services in Springfield I've been going for yrs! your always taken care at a great rate would highly recommend this place to anyone in the area who needs a new phone, their phone replaced, or accessories!

posted at 07/17/16

Mario P.

I've been going here for 5 years. They helped me with my phone service and I've never had problems. The have great phone products for extremely low prices. Traded in my old iphone recently and paid a little bit extra and got the newest Iphone in brand new condition and unlocked. They fix screens for low prices too (lower price then other places) they help with any phone issues too in a timely manner.-GREAT CUSTOMER SERVICE -GREAT PRODUCTS Definitely recommend this to everyone.

posted at 07/11/16

Kent O.

Best service and unlock on time

posted at 04/26/16

Beatris Goodwin

My go to place whenever I need to purchase , service , or repair my phone. Top of the line products & customer service!

posted at 03/11/16

Diane Zavala

Very fast and talented people here at DMV Unlocked, they are very respectful and easy to understand. Fraz is very polite and kind they know what they are doing and are very good on prices!

posted at 03/04/16

Angela Vogel

Like other reviewers, this was the first time I've taken my iPhone to anyone outside the apple verse. I diagnosed the problem myself (thanks YouTube) and looked at the videos related to the likely cause of the problem. My screen was locked with lines appearing on it - which rendered the phone unusable.I called the place based upon other reviews from Yelp. The picked up the phone right away and I drove over. I walked into the store and was greeted professionally. They listened to me and prior to doing the work took the phone apart and showed my what was going on. Ultimately I replaced the LCD at a cost of $75. Works great! And the best part? There appears to be a good Indian restaurant, and several other restaurants in the same shopping area, so you can grab some good food and a cold drink while you wait!

posted at 02/28/16

Salma L

I went in with a cracked screen and they fixed it quick and in a hurry. It was a very reasonable price. I went back for the same problem and the guy behind the counter was very helpful and understanding and even did the repair for a even better price. They will look out for you.

posted at 02/17/16

Gabrielle Owen

These guys did a great job a repairing my iPhone 5s in less than 30 minutes. I found them through Amazon services. I gave them 4 stars because they didn't have any cases that were quality for my phone model. I did pick up a Tempered glass screen shield from them for cheap, But i really did want to buy a wallet type case while i was there, but they didn't have any. They also didn't have tempered glass for my wife's HTC one. So a better selection would have gotten them 5 stars.

posted at 02/10/16

Joan V.

I had my screen replaced on my iPhone 5s and 6 here. Excellent customer service; I was in and out in under 15 minutes as just a walk-in customer (screen fixed and all)! Great prices compared to other competitors in the area and the employees are very knowledgeable. I have seen the same phone cases Best Buy sells here for half the price! Highly recommend this store. I have gotten repairs on my iPhone 6 from other places before and you can visually see the difference that the screen has been replaced. Also the smallest drop and the screen is broken again, NOT HERE!!! DMV Unlocked did a amazing job screen looks like i just took it out of the box, the service was fast, good and highest quality I have seen. COME HERE OVER ANY OTHER PLACE!

posted at 02/01/16

James Espinoza

I have an HTC Mini which 3 other shops were unable to fix because of part unavailability. DMV researched the part and gave me a quote over the phone. They fixed it on time and correctly. Good customer service with follow up phone calls.

posted at 01/27/16

Gary Hudson

This was the first time I'd ever brought my phone anywhere besides the retail store and I was more than pleased. I just brought in two Samsung phones that had cracked screens and they replaced both screens in about 2 hours. They talked about every step of the process and let me know the parts that they would use upfront. It was a very smooth transaction and both screens were fixed for under what getting one replaced at the Sprint store would have cost. I am very happy that I checked them out on Yelp and went there.

posted at 01/25/16

Donna Snell

Dmv Unlocked is a one of a kind cell phone fix it shop! Its got everything from low end to high end cell phones. It has all sorts of cases, screen protectors,and chargers. The owner Fraz has the best techs and sales people, Ive ever had the pleasure of dealing with! DMV UNLOCKED # 1

posted at 01/21/16

Darron Goodwin

Owner REALLY goes the distance to deliver satisfaction for the customer. I got the wrong phone for the Verizon Network and Fraz did all he could to help troubleshoot the device and SIM card activation before issuing me a full refund on the purchase, with all the troubleshooting on his own time after regular hours. His attitude and character is really why I had to write this review. He is a reasonable person and I wish him great success in business expansion.

posted at 01/14/16

Jennifer Hightower

Thanks again for which professional service on my iPhone 5s. This is my second time utilizing their service and I have always been happy. Great location too with several good choices for a bite to eat next door as well as the Indian grocery which means while you wait you can spend some time picking up a few kitchen essentials.

posted at 01/08/16

Cameron Jones

These guys are awesome! Fastest repair in town for an iPhone and the best price (I shopped around). Very honest and trustworthy. Highly recommended!

posted at 12/28/15

Kara C.

Awesome service and quick repair. These technicians have a lot of knowledge with cell phone repair at a great price. I have broken a lot of iPhone screens and DMV has been the best repair store by far. I wish I knew about them sooner. Can't beat the price they were 50% cheaper than other stores with better quality.

posted at 12/22/15

Debra Burton

Awesome service - my Samsung s4 screen died. They fixed in less than a half hour. The screen died again later that day. Took it back the next day - sixty minutes later it was fixed. Hopefully it will stay fixed.Highly recommend these guys.

posted at 12/22/15

Martha M

Dmv unlocked in springfield va Is an amazing store ! Everybody is really helpful and knowledgeable about everything. I always go the because they are the best!

posted at 11/26/15

John Hanson

Best customer service/rates in the entire area!!!

posted at 11/20/15

Kyle Grossman

Dope place, always great customer service and always helpful.

posted at 11/17/15

Benjamin Y.

The best deals in the DMV!

posted at 11/13/15

Stephen Collins

My Nexus 5 screen is all better :D thank you guys they did a great job. Saved me $$ i was ready to go out and buy a new phone...**whew!**

posted at 11/05/15

Bobby Nichols

Legit work and really good prices.

posted at 10/30/15

Carl Henry

Fraz is the go to man, always providing me with the best service!!

posted at 10/27/15

Kayla Benson

This shop is excellent to get fix phones, and get 30days warranty on repairs. Good technician Name Qader

posted at 10/21/15

Kimberley Umbridge

Best customer service. Reliable and honest business. Anytime you need a phone contact DMV!

posted at 10/18/15

Raffy B

Just got my screen repaired! great customer service, always great deals at the shop !! You can't find anywhere better

posted at 10/01/15

Nadine Fisher

Employees were very nice,got my screen fixed with no problems. Highly recommend going to DMV unlocked for your phones!!

posted at 09/28/15

Loretta McClung

Great customer service! I unlocked my Samsung galaxy s4 for a very good price. It's a very clean and organized area.

posted at 09/25/15

Cyril Peril

If you're having problems with your phone this is the place to go! Best in the DMV for cellphone services and repair!

posted at 09/18/15

Nina harper

Perfect customer sevice and run by a knowledgable manager :D I also try to promote this wonderful store to friends and co-workers

posted at 09/11/15

Sophie Gordon

I always get unbeatable price on all their product line. The best staff with excellent knowledge. This is my store and I love shopping there.

posted at 09/06/15

Maurice Morton

I just got an IPhone 5 screen replaced here in about 10 minutes for $80. This is my third screen replacement in 6 months and DMV Unlocked completes the task in the usual amount of time for the usual fee.

posted at 08/25/15

Edward Factor

Very knowledgable staff and great costumer service with a smile

posted at 08/17/15

Dorothy V

These guys are awesome! I went in to get my iphone 5 screen fixed and it took them 30 minutes and only cost $70. Very professional, highly recommend for screen replacements.

posted at 08/10/15

CHarles Campbell

I had to give this place 4 stars instead of 5 because the screen that was replaced eventually came loose and it's only covered for 30 days so not too happy about that. Not sure if I should have gone somewhere else and paid $125 instead of the &75. 12/15/14 Thanks for getting back to me. I went in on September 5th so I've missed that window. Wish I had known sooner but no worries, I know for next time. Thanks again for replying.

posted at 08/01/15

Aaron Harrison

I bought a cheap unlocked 3GS months ago and took it over seas. It worked fine there and still works like new! They offer fast service and answered any questions i had.

posted at 07/28/15

John Brown

This place is great! I dropped my 5S in New Orleans and the screen shattered. These guys were really nice and provided fast service, only 45 minutes and my screen was good as new. The price is excellent as well! If you are ever in need of a screen replacement, call this place first. There are two strip malls across the street from this place so you can grab lunch or what not while you wait. I'm very satisfied!!! Thank you!

posted at 07/23/15

Jasmin Ervin

I literally refer everyone to here. They have the best prices with the best quality and even better service! Thank you guys for always saving my phone's life!

posted at 07/20/15

Brian Matter

This little storefront, amidst an ethnic community of shops, restaurants and a post office, is an international mecca of services. The brand new make-over is raising the esteem of the center after a long, hard, winter of snow, dirt and scaffolding for days. All of that is coming off to reveal a well-thought out, clean, modern aesthetic. . . Tucked between two Asian businesses is DMV Unlocked Wireless - with postings all over Craig's List. I was led to Fraz, the owner's son who is nothing less than an Unlock - guru. I've returned several times because my phones, used and new weren't responding properly (no fault of DMV) because of upgrades and other technical difficulties. Fraz tackled all the problems, one by one with patience, tenacity, expertise - all with a warm smile and sincere gratitude. The attitude with which he greeted me, made it easy to return to learn something new each time. Alas, my phone is up and running and I'm back on circuit - not only have I learned a lot about unlocking phones and the various ways it can be done, but I'm loyal to one place and one guy who's willing to take on any unlock phone challenge (apparently), no matter what! Ask for Fraz - you won't be disappointed!

posted at 07/15/15

Austin Nichols

Great Service! Got me out quick and easy when I went in to get my phone unlocked. I didn't even have to come back! They remotely unlocked it! Definitely recommended

posted at 07/09/15

Jim Caldwell

Service was outstanding, fast efficient work, knew the problem right away. Would definitely recommend to anybody in need of any type of phone repair. Everyone says it but you guys really do have great customer service! 5/5

posted at 07/02/15

Eleanor Lenhart

Mom and pop shop in the middle of Springfield, Virginia right off of Backlick rd. with an array of international shops surrounding it, it's actually very hard to miss. Inside you'll find a beautiful collection of all the top model phones locked and unlocked, gsm and CDMA, from android to apple to blackberry to the old-school flip phone. Accessories and cases for all types of people, from the heavy protected to the slick clean look, that's where I found my beloved Redskins' case for my Galaxy S5 for only $5 just because I checked in! I didn't plan on writing a review, but the manager was so nice and generous and right before I left asked if I could write a simple review. I was more than happy to do him this favor. They did a wonderful job with assisting me all while attending other customers and maintaining a genuine smile. It was a warm welcome and sudden change from a hostile mega store. You won't be disappointed with their service! Definitely recommended!

posted at 06/28/15

Glenda Pendergrass

Awesome Customer Service!! Fixed my iphone in 15 minutes!! Reasonable price and prompt service!!

posted at 06/26/15

Kristen Richmond

I have gotten all my iPhone accessories and repair needs taken care of promptly and professionally here. I'd definitely recommend it to anyone who needs a new phone or would like to get their old phone repaired!

posted at 06/24/15

Anne S

Best phone repair and unlocking service in the world hands down. Ran by amazing people that actually want to help you!

posted at 06/15/15

Pam Westing

I broke my screen and decided to fix it here. Quick and speedy service with no hassle. Very respectable and great customer service. I would definitely come back again.

posted at 06/03/15

Natalie Lambert

These guys are awesome sauce! Called them because my iPhone screen was cracked gave me same day service told me it would take 45 min! I was back in 30 and it was done! Customer service was great!

posted at 05/28/15

Dan Denver

Great local Business! It's a one stop shop for phones and accessories. I got my iphone 5 screen repaired quick and easy. The prices are great and the employees here are really nice and helpful. The owner/manager is a cool guy and he really knows his stuff! I recommend this place to anyone looking to buy a phone or repairs.

posted at 05/26/15

Keith Howard

Update! I went back in on Tuesday 12/23 and paid another $75 for a replacement screen because it was loose and on top of that I dropped it at a holiday party on Saturday night and it was cracked pretty bad The guys at DMV Unlocked Wireless were great, always friendly and the replacement was done in less than an hour and it looks amazing! We will see if it makes it through the 90 day warranty period! Fingers are crossed! Thank you guys!

posted at 05/19/15

Roxie Miranda

100% satisfied with the prompt service. Awesome customer service!!

posted at 05/14/15

Dora Bartlett

Exceptional management. My go to tech spot for iPhone repairs and services.

posted at 05/05/15

Raymond Nichols

Took my iPhone 5S in for replacement screen, cost $75, they guarantee all work for 30 days. After a day went by, the new touchscreen wasn't working properly so I returned phone to be fixed again. Good price, stay to their word, and takes 30-60 minutes for fix.

posted at 04/30/15

Eddie Crosson

Great service at a great price. How is it that these guys can do screen repair at a lower price and in half the time as other places? They even found out that my last repair done elsewhere was subpar and they didn't even replace all the screws. I came in without an appointment and they replaced my cracked 5S screen in 25 minutes for $75. I recommend that everyone stop searching for faster service or lower price and just go here for all your mobility repair, accessories and services.

posted at 04/26/15

Catherine Archer

Cracked my iPhone screen months ago. Thought it had gotten so bad no one could fix it. Less than 30 min. Boom. Fixed right up. Flat rate no tax added. Easy peze lemon squeeze.

posted at 04/13/15

Jerilyn Scholl

After cracking my brand new iPhone 5s, which was actually a replacement of another one I badly cracked, I was not interested in purchasing yet another new phone, and so looked into getting a new screen instead. And this is where DMV came in. They were professional and fast, and my iPhone looks as good as new! The service was great and I'll definitely return - though hopefully not for another screen...

posted at 04/06/15

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