at The Beach Inc.
Active Life in Broken Arrow, OK
Active Life • Gyms and Fitness
Active Life in Broken Arrow, OK
Active Life • Gyms and Fitness
3804 S Elm Pl.,
Broken Arrow ,
OK
74011
UNITED STATES
918-455-7986
Based on 12 reviews
918-455-7986
At the Beach is one of the worst businesses I have ever encountered
At the Beach sucks people in by offering a very low rate advertised in their window. What they don't tell you when they are showing off the beds is that they are going to bombard you with sales pitches every visit to either upgrade your package or sell you tanning lotions. If you do buy a product they sell you level 2, then next time you come in they tell you that is not the correct level of product to start you out. The worst part about it is that if you forget your goggles they are going to use it as an opportunity to take advantage of not only your intelligence but also your wallet. They sell you the goggles you already own for $5 a piece. If you buy a product from them it goes in the notes that pop up every time you tan. Then they continue to pressure you every time you come in. The place is extremely low class. Every time you go in there is different staff. They do not have a good system to check you in so you may stand there for up to twenty minutes. Then they make sure you have
918-455-7986
This place blows!
They have no way to get out of your contract, their fees are way to high and they try to sell you sh*t you don't ever need. The lowest of the barrel is what you get when you sign up to this place. If you wish to cancel you have to dial their 866 number and press *22 otherwise it will say mailbox full regardless of what extension you dial. Talk about a low class establishment.
918-455-7986
ATB: Shyster, Fraudulent, Sucks! Don't do business with them
My daughter (a minor) wanted to tan for one month prior to her prom. I signed her up for a special 30 package $27.20 back on March 19,2009. On Apr 17, we both went in the store to cancel the contract. Which what we were instructed to do back in March when I asked about just paying the 1 month's fee. Nope, had to put it on a card or bank draft as a re-occuring charge. This is the second daughter I have take there and I should have learned the first time. Well, 60 days has passed and I stilled haven't seen my credit. I called the store to ask, they can't help me, I need to call corporate office. I call the 866 # and the greeting from Troy Dugger CSR says if call is about cancellations or refunds to call the billing dep at a 800#. It's not their billing dept, is the AAC finance company. They tell me at first the have no record of me or my daughter. Then they come up my daughter's name but the contract had been cancelled by ATB corp and a refund would be processed by ATB not AAC because
918-455-7986
Absolutely Horrible.
I am a 16 year old girl who tans here and I can even see how horrible the serivice is. Everytime I go in there I feel like I'm being judged by some snobby chick at my High School. The staff is soo rude and although it may be a clean facility, their beds aren't anything to brag about.
918-455-7986
GREAT PLACE!
Okay...I just want to say that none of these other reviews are correct at all. I have been a member of At The Beach for 5 years now and have never ever had a problem with them. The girls are always very nice...they get busy...deal with it if you don't think they're being nice enough. And obviously read any contract before you sign it. Then you'll KNOW what you're signing. It is very clean, upbeat, and fun. Definitely not overpriced. They have awesome hours. And very fun work out classes. I recommend them to everyone!!!
918-455-7986
Horrible company! Do not deal with.
Horrible customer service. Anyone who says otherwise obviously works there. Do not sign any agreement or you will regret it! Worst treatment of a cutomer I have ever exprienced. Do not deal with!
918-455-7986
Pros and Cons; they ARE salespeople...but a reasonably nice facility!
I can understand everyones concern over the financial issues and over the wait at the counter at times. Regarding the financial obligations, it is sometimes hard to keep the monthly, recurring expenses down when they have been so well trained to upgrade your membership and sell products. They ARE salespeople, so be sure you are not in a weak mood when you go in, because you might decide to upgrade and then later regret when you realize that in so doing you signed yourself up for an even longer obligation. At one time, I wanted to downgrade my membership back to just fitness, because their newly improved spray tanning machine, Versaspa still wasn't exactly great for me and my very fair skin...definitely a huge improvement over the Mystic UV free taninng system; no more orangish skin, but still comes of way too easy and requires a lot of maintenance. I was more than willing to sign a new contract with fitness only for more time, but after having to go through the corporate hoops to g
918-455-7986
Glad my contract is up with this rude company...
I just cancelled my contract after the full 36 months and will not go back. Every time I went in to tan, the girls at the desk tried to push their newest lotion sale on me. I don't call paying 60.00 for a bottle of lotion a sale, but that's beside the point. They were rude, sometimes not even speaking to me except to tell me what room I was in, and when they asked for my goggles sometimes they had this tone like they just knew that I didn't have them (I always did). I was always harassed because I didn't have a gym membership (I'm allergic to exercise, haha). On the plus side, though, when I called the corporate office to cancel (I couldn't get my local Broken Arrow, OK branch to answer the phone for two days), the lady was very nice and send me my form to fill out immediately. Bottom line, they're rude, they're always trying to push more products/services on you, and their contracts are the pits.
918-455-7986
I do not recommend ANYONE to go to the broken arrow store!!!!!!!!
I do not recommend ANYONE at all to go to the Broken Arrow store. The store manager NICOLE at the BA store told me after i have been taking my daughter with me for 8 months to go tanning that she needed to go to childcare. Nicole didn't ask how old my child was. She told me that NO ONE under the age of 16 is not suppose to be left unattended while tanning. So she tried to get me to pay $3.00 for ten mins to put my daughter in childcare while i was tanning. Not like i have spent enough at this place already. So i left not very happy and went home to look at my contract. My contrace states I understand that At the beach insurance will not allow them to have unattended children UNDER THE AGE OF 12 waiting in the lobby. I understand that well behaved children 12 and older are welcome to wait while i tan. Instead of her asking how old she was Nicole was being DISHONEST by lying and saying that NO ONE under the age of 16 was allowed to sit out here when my contract says different. So i
918-455-7986
DON'T TOUCH WITH A TEN FOOT POLE!
Stay away. This company lied and coerced my son into signing a one year contract while in high school and he though he was paying for 1-2 tanning sessions. They also altered the agreement. He paid them for one entire month $32 but they say he owes them $741! If we had not closed his account they would have kept stealing from him. They will continue to debit your account until you close. As recourse they file a bad credit report against you. They have effectively ruined his credit and he is trying to rebuild it. They are VERY dangerous and this company MUST be shut down. Go to: http://atthebeachsucks.com/
918-455-7986
Love Tanning Here
The employees are always so helpful. I work late so the hours ATB offers works perfect with my schedule.
918-455-7986
ATB
We love the salon, the hours, and of course the staff!! They are always so helpful and help find the lotion that works best for me. aka CT Seven. Great Lotion!!!Worldwide > United States > Broken Arrow, OK > Gyms and Fitness