AJ Madison Inc
Local Services in Bend, OR
Local Services • Appliances & Repair • Hardware
Local Services in Bend, OR
Local Services • Appliances & Repair • Hardware
35 SE Bridgeford Blvd,
Ste A
Bend ,
OR
97702
UNITED STATES
800-570-3355
Based on 8 reviews
800-570-3355
TERRIBLE SERVICE, DO NOT BUY FROM AJ MADISON
I purchased a stove from AJ Madison. Once it was installed, I realized it was too big (the drawers hit the handles of the range). I went back to AJ Madison and they said there was nothing they would do for me. Once installed, even though I had not used it, it was not returnable. Even just 2 days after installation! So, I STRONGLY RECOMMEND, do not buy from AJ Madison. I have spent over $2,000 and have a nonfunctional kitchen. I have never heard of a company with essentially no return policy. BEWARE!
800-570-3355
Crooked. Don't do it.
I was really really disappointed that AJ's delivery service shaked-down my tenants for $40.00 for extra delivery charge.
800-570-3355
AVOID!!!!!!! DECEPTIVE
Others wrote this but I did not pay attention, like the other review, until I had a problem. The customer service is awful. Deceptive sales people. I spent 20K with this company and ended up losing $2500 because the sales person convinced me to buy a hood that would not work as advertised with my range/griddle. Then they wouldn't take it bad. STAY AWARE!! Buyer beware. I will be contacting the better business bureau. If I could give 0 stars I would
800-570-3355
DO NOT ORDER FROM AJ MADISON!!!
PLEASE, DO NOT ORDER FROM AJ MADISON!!! There is a reason they are able to keep their prices low. If you plan to place an order anyway, read their return policy, I think it says a lot about how they conduct business. Pay the extra couple hundred dollars to work with an organization that cares about customers!!! Please do not make the same mistake I did. Read the customer reviews. I assumed the majority of the reviews were negative because most satisfied customers don't take the time to comment. I WAS WRONG! Do not pay attention to reviews from Bizrate. They work for AJ Madison, NOT CUSTOMERS. I ordered a fridge on January 13th and received it yesterday (January 31st). I had problems with the shipping company and when I called AJ Madison, they were very rude. Since then, I've received my new fridge which has a large dent (4" wide) and the paint has been scratched in 6 separate and noticeable areas. I'm keeping my fridge and praying that nothing else goes wrong with it just to avoid having to do further business with them. I wish I would have done more research and avoided working with AJ Madison. Please, do not make the same mistake I (and many others) have. DO NOT TRUST THEM WITH YOUR MONEY!!!
800-570-3355
HORRIBLE- HORRIBLE Service. Think Twice!
We ordered about $5,000 worth of appliances to be delivered to our home. Our delivery window was scheduled from 5pm to 9pm. Unfortunately at 9pm, our help we had to help bring the items inside had to leave. At 9:06pm, 2 men showed up with our new range and fridge. Our house has an entry with 4 steps up the front porch. The men very rudely said they would not be carrying the items up the stairs unless we paid an additional delivery charge of $25 per item which had not been previously disclosed to us. We had a total of 5 items and of course questioned the charges over such few steps and the fact they were late and we had to send our help away because of this. The men were very rude and hostile doesn't begin to describe it. We felt extremely threatened standing in a dark front yard with two hostile men screaming at us. Because of this we decided that they could just leave the items in our garage that doesn't have any steps and isn't behind closed doors where we would be alone with the delivery men. Now we will also have to pay to have the items delivered inside our home by another company. After our past business of spending over $12,000 with this company and being pretty loyal, we have now decided that because of the two men and their hostility and rudeness that we will be taking our business elsewhere. We planned to spend about $10,000 on additional appliances in the course of the next few months with AJ Madison but not anymore. I would hope this was just a fluke from a couple of grumpy men that had a long work day, but after reading all of the other awful reviews posted across the web, from all over the country- I see that we are not alone. Please thank twice before placing an order for delivery with AJ Madison. I know the amount of our orders are minimal to the overall volume in sales this company sees so a loss of one customer is not going to make them frown, but please if you care about you and your family's safety- please think twice before allowing these men in your home! Hopefully AJ Madison will listen to their customers complaints and will soon make some changes.
800-570-3355
Terrible company
I wish I read the review before I had anything to do with this company. Just as most of the reviews said, people in this company are rude, the customer services are POOR.
800-570-3355
One Pretty Ideal Experience To Add
I purchased a maytag washer and dryer from AJ Madison about 6 weeks ago. They arrived in perfect condition and work fine. Worked with Victor, who was courteous and answered my questions about AJ Madison's really poor reviews.
800-570-3355
TERRIBLE Customer Service
Stay away from this company if possible!! You will be on hold for forever if you have something you need to sort out with customer service. Even when you get through to someone, they cannot care less about you!Worldwide > United States > Bend, OR > Hardware