Hotels & Travel in Inglewood, CA
Hotels & Travel • Hotels
4200 W Century Blvd.,
Inglewood ,
CA
90304
UNITED STATES
Based on 1 reviews
24 hour shuttle....BS...$109 a night.....Ok, here is the story...When I got to LAX, after I got my suitcase, I called about the shuttle from the hotel (1). The lady on the phone said for me to go to the red sign that said hotel shuttle and then call her back. That was at about 6pm. I went to the sign and called her back (2). I told her I was under the red sign and the letter above it was the letter B. She said "OK, the shuttle will be there in about 15 minutes". I waited and watched all the hotel shuttles come, pick up people, and leave. I still waited, now it has been 30 minutes. I called the lady back (3). She said that the shuttle should be there any minute. So I waited again. More hotel shuttles came and went. Now it has been 50 minutes. I call back again and asked about the shuttle (4). I asked about the color of the shuttle and if it would have the name of the hotel on it. The lady told me the shuttle was white and the name was on the front and the side of the shuttle. I told her that knowing that would help me spot the shuttle. I waited again. Now it has been 1 hour and 15 minutes. I never saw the shuttle stop or drive by at anytime. I called again (5). The lady said she would call the shuttle and find out where he was while I waited on the phone. I got disconnected. I called her back (6). She told me that she could not reach the shuttle driver. She would continue to try to reach him and for me to stay under the red sign. I waited again. Now it has been 1 hour and 45 minutes. I called again (7). She told me she had talked to the shuttle driver and he should be there any minute. She asked me what I was wearing and if I had any suitcases. I told her I had on a purple and white shirt and jeans. Then I told her that I had a large purple suitcase and that I was alone, no one was traveling with me. She said she would call the driver and let him know. I waited. I saw the shuttle coming finally and I threw up my had to wave him down. He did not look and drove right on by. I called the hotel again (8). I told her I saw him drive by but he did not stop. She said he would have to turn around and come back through. So I waited again. The shuttle did not come back through. Now it has been 2 hours and 15 minutes. I called the hotel (9) and told them that I was just going to get a taxi and that they were going to pay for it. The lady told me it was OK. I walked to the taxi waiting area and got a taxi. The taxi driver took me to the hotel. It took about 25 minutes to get to the hotel. The shuttle was parked outside the hotel. I paid the taxi driver and then I went inside and took the taxi receipt to the lady at the counter. She looked at it and got the $24 out of the "drawer". I asked if the shuttle would be able to take me back to the airport in the morning. She said "yes, by that time we will have 2 shuttles running". I told her that I needed to leave at 6:45 in the morning. She said the shuttle would be ready for me. No one ever apologized for leaving me stranded at the airport. I got my room key card and went to the room. The hotel room was absolutely awful! The lobby was dirty with trash on the floor and the smell of mildew was present. In my room there was a rundown brown sofa, a side table with a lamp, sheer curtains over the windows, a desk across the room with a TV hanging on the wall, a mini fridge and a sink. In the next room there was a bed with a bleach stained leopard print cover on it. There was a bedside table with a lamp on it, no door, and sheer curtains over the windows. There was a TV hanging on the wall. The carpet in both rooms was stained and dirty looking. The bathroom was off the bedroom. It had a sink, tub with shower and a toilet. There were holes in the door on the back side, like someone had punched or kicked it. The bathroom door would not close completely. It was dragging on the floor which kept the door open by about 6 inches. The tile on the floor was stained and dirty looking. The floor had water damage beside the toilet and sink and I could see the sub-floor, it was stained from the water. The sink cabinet had a large hole punched or kicked in it on the front. The tub shower was stained and looked dirty. The shower curtain had mold or mildew growing on it as well as several spots on the walls of the shower. There was no curtain on the small window on the shower wall. There was mold or mildew around the window and the lock was broken. This hotel looked like the kind you see in movies where the rooms are rented by the hour. BTW: I missed my flight the next day because the shuttle was not available in the morning.
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