Academy Boarding Kennels
Pets in Albuquerque, NM
Pets • Dog Breeders • Pet Care and Grooming
Pets in Albuquerque, NM
Pets • Dog Breeders • Pet Care and Grooming
6000 Brentwood Ln Ne.,
Albuquerque ,
NM
87109
UNITED STATES
505-884-7878
Based on 8 reviews
505-884-7878
Please Read
It is with great regret that comments such as those entered by johnandsally2 , johndoseier and jose12 can dissuade future clients from visiting Academy Boarding Kennels to check out the facility and meeting some of the mature caring staff that I have been fortunate to have in employment for many years. Our kennel manager has been with us since we opened up in May of 1983. Our receptionists have a total of 21 years experience with us. Our kennel technicians have multi-year experience in the pet care industry. My grooming staff has the accumulative experience of 70 years. We strongly suspect that the negative write-ups are from a former disgruntled employee. Although it may be hard to over look his these negative comments, we at Academy Boarding Kennels do strive to give every dog, cat, bird and others a positive experience while they are in our care and to abide by the owner?s wishes. All the pets in our care are treated as though they are my own. I have Cockers Spaniels that I dearly love and who often times try to help out with check-ins or outs at the kennel. We have a triple A rating from theBBB. We have many happy satisfied two and four legged customers. Please read the below comments from our satisfied customers. Carolee Douglas, Co-Owner of Academy Boarding Kennels
505-884-7878
Preview tour was deceptive!
Prior to a recent trip, we went on a tour of Academy Boarding Kennels. We were pleased with what we saw and were sure that our pet would be treated well. However, after a week-long stay, our pet returned home with a serious bacterial infection, and smelling of feces and urine. Before arriving at the kennel, our pet was playful, in good health, and had been recently groomed. When we arrived to pick her up, she was lethargic, suffering from loose stool, hadn't eaten in days (she lost 2-3 pounds during the week), and smelled terrible. When we questioned the staff, we were told that she had been bathed the day before. This was either a falsehood, or she had been bathed and then returned to a dirty kennel. Her condition was so worrisome that we made an appointment with her veterinarian for the following day, where she was diagnosed with giardia (which is passed from dog to dog through contaminated drinking water and feed, and via feces.) While others may have had positive experiences at this particular kennel, the neglect of OUR pet will ensure that we never again board her there or recommend it to our fellow dog-owners.
505-884-7878
The best boarding kennel
As a previous associate of academy boarding kennels I am applaud to the allegations from this person. 1. Academy boarding kennels is one of the cleanest places I have ever worked. Carol-lee is a perfectionist and she does not put up with BS. All of her employees are HIGHLY qualified and are all dog lovers. As a groomer/ apprentice working there, even though I got paid by commission she still made me disinfect the back porch where the dogs roam every Friday. I could not leave unless EVERTHING was clean. She uses top of the line equipment and would order things that we suggested. If a dog was sick like that person states then the dog would have been seen by a vet NO QUESTIONS ASKED.. There could have been many reasons why this dog got sick; perhaps the owner was not current on vaccines. I doubt there allegations are legitimate because why take a person attack on her breeding or her dogs? It sound personal to me verse an actual event; meaning the person?s dog never got sick or was even boarded. My name is Monique and I no longer live in the state; however, I was very upset to read those posts. The person should get a life and perhaps stop trying to mess up other people?s businesses. FOR THE RECORD HER DOGS ARE BEAUTIFUL!!!! In reference to her groomers, they are the best Sally is one the best groomers I have ever seen; she and carol-lee taught me everything I know. ALL of her groomers have at least 25 + years experience. In reference to the complaint of her dog smelling bad WHAT DO YOU EXPECT, ITS NOT THERE FAULT YOU COULD NOT AFFORD TO GET YOUR DOG CLEAN. Ask any ASPCA, dog pound, vet office etc? THEY ARE DOGS AND HAVE A SMELL. Perhaps if you can?t afford to get your dogs clean then you should not be going on vacations.. There are vaccines out there to protect your animals, if you do not get them then do not blame others. To respond to johnandsally2 THE CATS ARE NOT TOGETHER, THEY ARE IN A QUIET ROOM AND HAVE THEIR OWN SPACE... WHAT A BOLD FACE LIE, SHAME ON YOU
505-884-7878
Never again!
Poodlelover14 does not have her facts straight. For someone that works on commission I wouldn't be surprised if someone was paying her to wright the review. Cleaning the back porch once every Friday does not sound like a perfectionist to me! The groomers here are not part of the kennel staff, so how would they know what goes on. You my friend are very rude and I'm surprised that you think people board their animals ONLY to go on vacation. What about a house burning down or a death in the family being reasons to board? You must be a very expensive groomer and fabulous at that if (in your words roughly) "they can't afford to have their pet groomed". Your comments don't change a thing as far as the cleanliness of this facility goes, if YOU even think my pet needs to be groomed AFTER boarding here, then they are not doing their job! PS vaccines should and need to be current before allowing a pet to board anywhere, so if they were not current on vaccines........... just proves my point even further.
505-884-7878
NEVER AGAIN!!
DON'T EVER TAKE YOUR HUSKIES, OR ANY LONG HAIRED DOGS TO THIS KENNEL!!
505-884-7878
Great Place
They were great. Helpful and caring staff. Toured the facility and then dropped off the 4th of July. Never take my Bruce any where else. Highly Recommend.
505-884-7878
Crap!
I don't know why this listing is under "Grooming" when the reviews I've read are from boarding!? Anyway, to get to the point. This place needs a major overhaul of staff. Unclean, Unclean! Just gross. Unless you do want to "over pay" for grooming before your pet returns home and you want your pet to eat everything under the sun besides his own food then by all means board here! My boy totally needed to be groomed after leaving this place. Urine and stool on his backside as if he were laying in it for the entire four days I was out of town. Maybe that's part of the "scam" stay here and your pet will need to be groomed at a very high price? I asked if they could quickly wash his backside so I could put him in the car to ride home. Only if you overpay for grooming!!!!!!! WTF this place is crap and that's what your pet will have on him when it's time to pick up :(
505-884-7878
Good Kennel
I've been bringing my dogs and cats there off and on since we moved to Albuquerque 10 years ago, and never had a problem.Worldwide > United States > Albuquerque, NM > Dog Breeders