Leyte Vidal Alexander DDS PA

Leyte Vidal Alexander DDS PA

Dentists in Oviedo, FL

Dentists

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Location

1323 W Broadway St.,
Oviedo , FL 32765 UNITED STATES

Reviews

Leyte Vidal Alexander DDS PA 407-971-4444
1323 W Broadway St.,
Oviedo , FL 32765 UNITED STATES
$
Leyte Vidal Alexander DDS PA 1

Based on 1 reviews

Leyte Vidal Alexander DDS PA 407-971-4444
1323 W Broadway St.,
Oviedo , FL 32765 UNITED STATES
$
1 5

avoid -- they don't want new patients anyway

User Rating: AVOID
by a mom 09/28/2007
It was my first appointment (after sending my husband and children there). I live 5 miles from the office. We are new to the area. I left 15 minutes before my scheduled appt. Morning rush hour. I called to say I was stuck in either rush hour traffic, or there was some sort accident. Receptionist "fine, no problem -- I'll tell the hygenist." I arrive 20 minutes late to my scheduled appointment (it took me 35 minutes to travel 5 miles). When I do finally arrive, I am told I cannot be seen. Strict office policy -- no appt. after 15 min. late. I waited quite a few weeks for this appt.This dentist lost five patients that day. His office personnel needed to make allowances. Now what if a patient has a tooth emergency? Whatever happened to -- "we will try to fit you in, but you must wait."
My diagnosis of this practice -- my own opinion and observation: small town -- doesn't know how to juggle appointments - needs a partner - has grown too big for his own good and doesn't really want new patients. That's why when I said we will be changing dentists, the receptionist didn't bat an eye. Good riddance.
Whether he was a good dentist or talented dentist, I think there are so many good dentists out there -- it is the receptionist, billing personnel and office policies that make ALL the differences in the world. Work with the patients -- don't make our lives more complicated.......and spout off about "being fair to each patient we don't like to make people wait" -- blah blah -- yeah, doctors never make patients wait. Accidents happen -- things happen -- rush me through if that's what it takes........work with me -- but your indifferent attitude is aggravating........and lack of appointments is definitely a signal of a dentist i want to stay away from.

posted at 09/28/07

Detail information

Company name
Leyte Vidal Alexander DDS PA
Category
Dentists
Rating
1.0 (1 reviews)
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Leyte Vidal Alexander DDS PA

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